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Carlton Capri Hotel

3.0 star property

Photo gallery for Carlton Capri Hotel

Terrace/patio
Exterior
Down duvets, minibar, in-room safe, soundproofing
Lounge
Buffet

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View map
S Croce 595/a, Venice, VE, 30135
  • Place, Piazzale Roma
    ‪3 min walk‬
  • Place, Rialto Bridge
    ‪13 min walk‬
  • Place, St. Mark's Square
    ‪17 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪29 min drive‬

Room options

View all photos for Superior Double or Twin Room

Down duvets, minibar, in-room safe, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Down duvets, minibar, in-room safe, soundproofing

Superior Triple Room

8.0 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Down duvets, minibar, in-room safe, soundproofing

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, soundproofing

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Down duvets, minibar, in-room safe, soundproofing

Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About the area

Venice

Located in Venice (Santa Croce), Carlton Capri Hotel is within a 10-minute walk of Piazzale Roma and Grand Canal. .This hotel is 0.7 mi (1.1 km) from Port of Venice and 0.7 mi (1.1 km) from Tronchetto Waterbus Stop.

What's nearby

  • Piazzale Roma - 3 min walk - 0.3 km
  • Grand Canal - 3 min walk - 0.3 km
  • Port of Venice - 10 min walk - 0.9 km
  • Rialto Bridge - 13 min walk - 1.1 km
  • St. Mark's Square - 17 min walk - 1.5 km

Getting around

  • Venice Santa Lucia Station - 6 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Bacareto da Lele - ‬3 min walk
  • ‪Vittoria Dal 1938 - ‬4 min walk
  • ‪Spizzico - Tentazioni Cafè - ‬7 min walk
  • ‪Ai Garzoti - ‬3 min walk

About this property

Carlton Capri Hotel

Hotel with a restaurant, 5-minute walk to Piazzale Roma
Carlton Capri Hotel offers 36 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Satellite television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 36 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Resturant La Cupola, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Resturant La Cupola - This restaurant serves lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resturant La Cupola

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Capri
Carlton Capri Hotel
Carlton Capri Hotel Venice
Carlton Capri Venice
Hotel Carlton Capri
Capri Hotel Venice
Carlton Capri Hotel Hotel
Carlton Capri Hotel Venice
Carlton Capri Hotel Hotel Venice

Carlton Capri Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 256 out of 729 reviews
Rating 8 - Good. 295 out of 729 reviews
Rating 6 - Okay. 130 out of 729 reviews
Rating 4 - Poor. 28 out of 729 reviews
Rating 2 - Terrible. 20 out of 729 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Bo Kyung

Stayed 1 night in Jul 2025

4/10 Poor

Cristine

Travelled with group
Disliked: Staff & service
I don't like leaving a negative review but felt this needed to be said. This was our groups' last stop after touring Greece, Croatia, and Slovenia, and we were excited to experience Venice for our last two days abroad. The hotel is located a couple streets off the Grand Canal, and looked quaint and welcoming. It's a small hotel, with one small elevator that doesn't even service the third floor!? Most of us were on the 1st floor, so we used the stairs. The stairwell was dingy with worn indoor outdoor carpet, the rooms were spacious but dated, and the shower inside the tub was extremely difficult to maneuver around in. But the biggest disappointment was the attitude of the desk staff. There was only one person there at the time we arrived, which wasn't the problem. It was the rude and condescending way we were talked to when we asked any questions at all. There was an advertisement at the desk for a boat tour, and when we asked the cost, the gentleman told us we needed to book it through the hotel and the price would be $37 per person, then stated we each had to pay an upfront fee of $11 IN CASH at the time we booked. We asked about paying with a card because we didn't all have cash, and he told us cash only and 'just go to the ATM'. We left to explore and actually walked by a boat tour company and stopped to inquire... those tickets were $25 and it was a fabulous 4 hour tour we thoroughly enjoyed! On a nicer note, the hotel breakfast was excellent, and serving staff was too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angely

Stayed 1 night in Jul 2025

10/10 Excellent

Makinizi

Liked: Staff & service, property conditions & facilities
Had a great time here!! The staff were incredibly friendly, especially the daytime staff. This was a great hotel for the price. Better than expected by far. I didn’t understand how great a location it was until I was trying to carry my luggage through cobbled the streets of Venice. It is about a six minute walk from the train station.
Stayed 3 nights in Jul 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very friendly staff. The A/C was confusing and ours ending up being broken, but we were quickly given a new room and they made sure we were comfortable. The public transport made it very easy to get everywhere if you didn't want to walk.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The bathroom door could not be locked. The bed was alright but the service was great. Location was also amazing.
Stayed 3 nights in Jun 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Ricardo

Travelled with family
Liked: Cleanliness

Average accommodation

The pictures are misleading. The room is much smaller than presented. The breakfast is very average, the eggs were cold and cold meats were not cold( smelled a little funny as well) Location is amazing .
Stayed 2 nights in Jun 2025

8/10 Good

Sharlene

Liked: Cleanliness
A short distance off the the very busy Grand canal. Easy access to train and bus stations. Used a porter to transport suitcases over bridge 30 E. for 3 suitcases. Quiet rooms, air conditioning, good breakfast 10 E. Helpful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jiandong, Andover

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Fadi, Baie d'Urfe

Stayed 2 nights in May 2025

10/10 Excellent

Kama

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic spot tucked away from all the hustle and bustle of the main areas but not far from any site you might wanna visit. Venice is very walkable and is a lovely old city. The hotel was clean well maintained. The staff was informative and efficient at job their job jobs. The breakfast buffet was wonderful; the coffee was delicious! We had a room with a doors that open above the front of the building onto a little courtyard. It was very relaxing. Will be back to visit.
Carlton Capri
Our room
Typical Venetian Canal
Stayed 1 night in May 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and friendly staff. But disappointed in room. The room was definitely not soundproof and I couldn't figure out a way of taking a shower without flooding the bathroom.
Stayed 3 nights in May 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canadian travellers 🇨🇦🇨🇦

As a first time visit to Venice, we didn’t know what to expect. The hotel staff were most accommodating and very helpful. The breakfast buffet had an amazing selection. I was a little concerned that the bed wouldn’t be comfortable and large enough for 2 adults, but it was more than adequate. Our room was exceptionally clean, bright, and nice and quiet. A must try is the roof top patio! Would definitely recommend the Capri!
Stayed 2 nights in May 2025

8/10 Good

Ming

Check in and out quickly
Stayed 1 night in May 2025

8/10 Good

JACOB

Stayed 1 night in Apr 2025

2/10 Terrible

Victoria

Stayed 1 night in Apr 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice, quiet hotel off the main area, near the train station. The hotel staff was very nice. The shower folding door allowed much water to run onto the floor, but that seems to be a quirk in many Italian hotels.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good simple typical Venice hotel. Good location
Stayed 1 night in Apr 2025

10/10 Excellent

Edwin

Stayed 2 nights in Apr 2025

6/10 Okay

Dany Anne

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The room was old , did not feel cleaned. It was so hot in there , even after asking the concierge to put the A/C on , he did not .
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Duncan

Liked: Cleanliness
Older property in good condition. That’s Venice! 2 blocks from the Grand Canal. Fair price, clean room, helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Cute

Wonderful hotel near the bus drop off area. We didn’t have to travel far with our suitcases. Check in was super easy, the front desk personnel were all very friendly. Obviously the hotel itself will be older but it was very charming. It was about 10 min walk to the tourist part of the city but still so worth the stay.
Stayed 3 nights in Feb 2025