I booked this hotel through Expedia. When we got to the hotel, there was no one around. A sign on the dek told us to go to another hotel and check in there. We did this and was told we were not staying at the hotel we had booked but at a completely different hotel. When we entered the room, it was hot (air con did not work) and absolutely filty. There was dirt everywhere and blood on the ceiling! When we spoke to the hotel staff, they told us to contact Expedia as we booked through them. On our return, I contacted Expedia and they have told me that as this hotel is refusing to contact them, there is nothing they can do. Avoid this place like the plague. There are far better and cleaner hotels in Venice. If you book here, you will regret it.