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Novotel Venezia Mestre Castellana

4.0 star property

Photo gallery for Novotel Venezia Mestre Castellana

Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool umbrellas
Exterior
Executive Room, 1 King Bed with Sofa bed
Miscellaneous
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Via Alfredo Ceccherini 21, Mestre, VE, 30174
  • Place, Ferretto Square
    ‪16 min walk‬
  • Place, Villa Salus Hospital
    ‪17 min walk‬
  • Place, Ospedale dell'Angelo
    ‪4 min drive‬
  • Airport, Venice (VCE-Marco Polo)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Mestre

When you stay at Novotel Venezia Mestre Castellana in Mestre, you'll be in the business district, within a 15-minute drive of Piazzale Roma and Porto Marghera. .This family-friendly hotel is 6.9 mi (11 km) from Grand Canal and 6.5 mi (10.4 km) from Port of Venice.

What's nearby

  • Ferretto Square - 16 min walk - 1.4 km
  • Villa Salus Hospital - 17 min walk - 1.5 km
  • M9 Mestre Museum - 19 min walk - 1.6 km
  • Porte di Mestre Shopping Center - 3 min drive - 1.1 km
  • Ospedale dell'Angelo - 4 min drive - 2.2 km

Getting around

  • Mestre Centro B1 - 3 min drive
  • Venice Carpenedo Station - 18 min walk
  • Marco Polo Airport (VCE) - 11 min drive

Restaurants

  • ‪Il Centro - ‬3 min drive
  • ‪Mishi Mishi - ‬3 min drive
  • ‪Caffe Diemme - ‬3 min drive
  • ‪Roadhouse Restaurant Mestre - ‬1 min drive
  • ‪RossoPomodoro - ‬3 min drive

About this property

Novotel Venezia Mestre Castellana

Novotel Venezia Mestre Castellana offers 215 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. This Mestre hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 215 air-conditioned rooms featuring minibars. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Enjoy a range of recreational amenities, including a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Italian cuisine at PEOPLE BISTRO', a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Mestre? This hotel has 3714 square feet (345 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
PEOPLE BISTRO' - This bistro specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Street parking available
  • Secured, uncovered parking on site (EUR 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PEOPLE BISTRO'

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Foosball table
  • Playground
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Baby bath
  • Children's books
  • Children's games
  • Children's pool
  • High chair
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,714 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 14 to May 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.20 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Uncovered self parking fee: EUR 10 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1C6L4Z7DB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 27 to September 17
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Novotel Mestre
Novotel Venezia
Novotel Venezia Castellana
Novotel Venezia Castellana Hotel
Novotel Venezia Castellana Hotel Mestre
Novotel Venezia Mestre
Novotel Venezia Mestre Castellana
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Mestre
Novotel Venezia Mestre Castellana Hotel Mestre

Novotel Venezia Mestre Castellana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 389 out of 1000 reviews
Rating 8 - Good. 414 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fabiano

Business traveller
Liked: Cleanliness, staff & service, amenities
Welcoming environment, clean and comfortable rooms, good selection of items for breakfast.
Stayed 4 nights in Nov 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Needs updating
Stayed 2 nights in Oct 2025

10/10 Excellent

Tejinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

PINKI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the room - very spacious and was super comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool,
Stayed 4 nights in Aug 2025

10/10 Excellent

sungkyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Lynelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Lots of kids, average hotem

Nice pool, kids activities, lots of kids, not walkable at all. Front desk service great, dining staff - ok- we had a bad experience at dinner but breakfast was fine. AC was not strong. Made it difficult to sleep.
Stayed 6 nights in Jul 2025

10/10 Excellent

Yaruk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Tasnuva Twaseen

Travelled with family, Business traveller
Liked: Cleanliness
Ok. I was just for one night. It is ok for one night. Bed is not much comfortable. Needs more pillows and comfortable beds.
Stayed 1 night in Jun 2025

10/10 Excellent

Dedy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and minibar
Stayed 2 nights in Jun 2025

8/10 Good

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and front desk personnel were very nice and helpful. Breakfast buffett was delicious and very good quality. On the other hand, bathtub was very high and made it difficult to get in and out, somewhat dangerous. I wish swimming pool was open up later in the day. By the time we returned to the hotel in the evening, it was already close since 7:00 PM. Overall, it was great!
Stayed 3 nights in May 2025

2/10 Terrible

Mulugeta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is very dirty
Stayed 1 night in Mar 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Manuel

Travelled with family
You need to do the updated your service
Stayed 15 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zoran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with proper services
Stayed 2 nights in Sep 2024

10/10 Excellent

David, Merrimack

Travelled with family
Liked: Staff & service
Close to public transportation. Clean and updated.
Stayed 2 nights in Nov 2024

6/10 Okay

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Review for our stay

Hotel was clean and late check in went all good. Only issue was we stayed 4 of us in total in room (2 adult and 2 children) but only provided 2 bed. One bed wasn't comfortable at all and the blanket in one bed was for single person.
Stayed 3 nights in Oct 2024

6/10 Okay

Shady

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
there was no AC in the rooms and the staff there tried to convince me that this is the Italian law to shut the AC in October, although i didn't find any law saying this. Moreover, they asked me to open the window despite my room was in the 6th floor and there is not safety film installed in the windows. I had a picture for insects that are on the window from outside. Also, the staff don't speak English and even some of the signs in the rooms are translated incorrectly. I asked for one extra pillow, they brought me an extra towel.
Stayed 4 nights in Oct 2024

6/10 Okay

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A basic modern hotel with all the facilities you would expect. Let down by cost cutting such as small, disposable paper cups in the room instead of glasses, and mugs for tea etc. the infrastructure in the rooms is looking tired and worn, albeit serviceable. The food was good - apart from the dried out focaccia (avoid) - and the breakfast staff were lovely
Stayed 7 nights in Sep 2024

10/10 Excellent

kerry, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly as it seems very comfortable
Stayed 2 nights in Sep 2024

6/10 Okay

Mohammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
WiFi speed is very low; 8mb Mini fridge temp adjustment lever is broken Can be noisy if there’s an event in the hotel Not enough towels in the room USB ports next to bed not working and only 2 electric outlets available in the room Pool was closed; this was the main reason we chose this hotel over the others At best, this should be a 3 star hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas Edwards

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 2 nights in Sep 2024