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Hotel Mastino

3.0 star property

Photo gallery for Hotel Mastino

Comfort Apartment, 1 Bedroom, Kitchen, Annex Building | Treatment room
Junior Suite
Lobby sitting area
Comfort Apartment, 1 Bedroom, Kitchen, Annex Building | Living area
Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

View map
Corso Porta Nuova 16, Verona, VR, 37122
  • Place, Piazza Bra
    ‪2 min walk‬
  • Place, Verona Arena
    ‪3 min walk‬
  • Place, Juliet's House
    ‪10 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪19 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

In-room safe, desk, laptop workspace, soundproofing

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

In-room safe, desk, laptop workspace, soundproofing

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building)

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building

Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building | Private kitchen

Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Kitchen, Annex Building

In-room safe, desk, laptop workspace, soundproofing

Comfort Apartment, 1 Bedroom, Kitchen, Annex Building

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.4 out of 10
Very good
(37 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.4 out of 10
Very good
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Verona

With a stay at Hotel Mastino, you'll be centrally located in Verona, steps from Piazza Bra and 4 minutes by foot from Verona Arena. .This spa hotel is 0.5 mi (0.8 km) from Porta Nuova and 0.6 mi (0.9 km) from Piazza delle Erbe.

What's nearby

  • Piazza Bra - 2 min walk - 0.2 km
  • Verona Arena - 3 min walk - 0.3 km
  • Piazza delle Erbe - 10 min walk - 0.9 km
  • Juliet's House - 10 min walk - 0.9 km
  • Porta Nuova - 11 min walk - 1.0 km

Getting around

  • Verona Porta Nuova Station - 15 min walk
  • Valerio Catullo Airport (VRN) - 14 min drive

Restaurants

  • ‪Gelateria Savoia Verona - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Caffe' al Teatro - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Miscusi - ‬1 min walk

About this property

Hotel Mastino

Hotel with a full-service spa, steps from Piazza Bra
Hotel Mastino offers 54 accommodations with safes and hair dryers. Digital television is provided.

Bathrooms include bidets and complimentary toiletries. This Verona hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Paradise Spa has couples treatment room(s). Services include facials and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 54 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Covered self parking fee: EUR 25 per night
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Property Registration Number IT023091A1K396LGAJ

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Mastino
Hotel Mastino Verona
Mastino Verona
Mastino Hotel Verona
Mastino
Hotel Mastino Hotel
Hotel Mastino Verona
Hotel Mastino Hotel Verona

Reviews

Hotel Mastino Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 1003 reviews
Rating 8 - Good. 384 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

Reviews

8/10 Good

Nino

Liked: Cleanliness, property conditions & facilities, room comfort

Great location but poor attention to detail!!!

Lovely hotel with a great location and friendly staff but there was a terrible smell from the drains in our bathroom in room 106 which I complained about but nothing was done and the checkout was pretty poor!!! They did not even ask me how our stay was. A bit disappointed 😞
Stayed 4 nights in Jul 2025

6/10 Okay

Ashley

Stayed 1 night in Jul 2025

6/10 Okay

Michal

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m love it
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

SANDRA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I booked this hotel it says that the apartment I rented was in the build next to it no that I had to walk miles to get to the place. Very rude lady at the front desk, very bad directions to get to it.
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly. Our room was a great size. Shower/bathroom also lovely. Bed was comfy. Location is excellent. 15 mins walk from the station. Bus stops right outside. Short walk to the area and old town. Would recommend
Stayed 4 nights in Jun 2025

8/10 Good

Ann

Liked: Cleanliness

Verona opera stay

Stayed overnight for opera.location was perfect,staff were helpful and breakfast was excellent.Rooms need a bit of attention.
Stayed 1 night in Jun 2025

8/10 Good

Soohyung

Stayed 1 night in Jun 2025

10/10 Excellent

Junsoo, Tuscaloosa

Stayed 2 nights in Jun 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and close to everything. The staff is top notch and very helpful with all of your needs. The breakfast in the morning is the best in the city. I highly recommend this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at front desk were very helpful with all of your needs. Some of the best service I have ever had. The Breakfast at the Hotel is second to none! Highly Recommend to everyone visiting Verona!
Stayed 2 nights in Jun 2025

4/10 Poor

Agnes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
One night stay in early June 2025. The Hotel is perfectly located. We arrived to Verona by train and we arrived to the hotel very easily. This hotel has two negative things. The first one is the bathroom. It is smallish but the real problem is the shower, which has no door or curtain and turns into a swamp after one use. I was very disgusting. Then the second issue, which to me is a deal breaker is the staff. The staff at the front desk are the complete opposite of helpful. The elevator broke down for a while and a person in a wheelchair was stuck in the first floor landing waiting while someone was trying to fix the elevator, during all this the two receptionists were completely oblivious at the front desk laughing and joking. I asked the lady at the front desk where the closest office to get a fiscal code number was located and she argued with me that tourist cannot get a code and never provided an answer. The front desk staff were simply not nice. The hotel was fully booked because the location is just too good. Need to improve in a few areas
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location helpful friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Marz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The right choice

We found the hotel to be in an excellent handy location. Shops and restaurants are at your door. Everything was perfect. Just keep in mind that the SPA is not included
Stayed 2 nights in May 2025

8/10 Good

Brian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and so close to Piazza Bra!!

Great little hotel, room quite small facing inner small space, very reasonable and good breakfast! A bit warm, and air not turned in yet, but a great value.
Stayed 3 nights in Apr 2025

6/10 Okay

Keiko

Good location easy stay. Very simple place
Stayed 1 night in May 2025

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service
It was a good location to the arena. The room was very tight.
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

JASON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Heather

Travelled with partner, Travelled with group
Liked: Amenities
Great location , great breakfast & very helpful staff 👍👍
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful at check in, even assisted in locating parking garage !
Stayed 1 night in Apr 2025