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Mercure Vichy Thermalia

4.0 star property

Photo gallery for Mercure Vichy Thermalia

Enjoy a meal at this stylish dining area with a wooden table, comfortable seating, and elegant lighting.
Welcome to Mercure Vichy Thermalia, featuring a modern entrance with a glass door and comfortable seating area.
Relax in a comfortable seating area with a cushioned chair and sofa, perfect for lounging and working or reading.
Meetings take place in this well-equipped conference room with a long table and comfortable seating.
Relax in this inviting room with a large bed, nightstand, and comfortable chair.

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
130 Boulevard des Etats-Unis, Vichy, Allier, 03200
  • Thermes de Vichy
    ‪2 min walk‬
  • Palais des Congrès Opéra Vichy
    ‪3 min walk‬
  • Vichy Opera
    ‪6 min walk‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Vichy

A stay at Mercure Vichy Thermalia places you in the heart of Vichy, steps from Thermes de Vichy and 2 minutes by foot from Hall des Sources. .This hotel is 0.3 mi (0.5 km) from Allier and 0.4 mi (0.7 km) from Palais des Congrès Opéra Vichy.

What's nearby

  • Thermes de Vichy - 2 min walk - 0.2 km
  • Palais des Congrès Opéra Vichy - 3 min walk - 0.3 km
  • Vichy Opera - 6 min walk - 0.5 km
  • Église Saint-Blaise - 9 min walk - 0.8 km
  • Source des Célestins - 12 min walk - 1.0 km

Getting around

  • Vichy Station - 12 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 50 min drive

Restaurants

  • ‪Le Petit Pot - ‬4 min walk
  • ‪La Mie Câline - ‬5 min walk
  • ‪Au Bureau Vichy - ‬4 min walk
  • ‪Venus Barista - ‬5 min walk
  • ‪Le Vichy - ‬5 min walk

About this property

Mercure Vichy Thermalia

Hotel in Vichy with spa services and a 24-hour front desk
Mercure Vichy Thermalia offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. This Vichy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include discounted use of a nearby fitness facility, a banquet hall, and a vending machine.
Satisfy your appetite for lunch or dinner at Cote Jardin, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Vichy? This hotel has 3712 square feet (345 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge.
Cote Jardin - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Les O Fortes - This bar serves light fare only. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 14.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cote Jardin
  • Les O Fortes

Family friendly

  • Baby bath
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 3,712 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14.90 per accommodation, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Covered self parking fee: EUR 15 per day
  • Pet fee: EUR 14.90 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Thermalia
Mercure Thermalia Hotel
Mercure Thermalia Hotel Vichy
Mercure Thermalia Vichy
Mercure Vichy
Mercure Vichy Thermalia
Thermalia
Thermalia Vichy
Vichy Mercure Thermalia
Vichy Thermalia
Novotel Vichy
Vichy Novotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Vichy
Mercure Vichy Thermalia Hotel Vichy

Mercure Vichy Thermalia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 337 reviews
Rating 8 - Good. 163 out of 337 reviews
Rating 6 - Okay. 63 out of 337 reviews
Rating 4 - Poor. 23 out of 337 reviews
Rating 2 - Terrible. 9 out of 337 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mika

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel has seen better days. Properly is outdated. One female waitress was excellent in the evening, had an attitude that she is talking to equals. The male waiters and reception employee had an arrogant attitude, although everyone was polite. I speak fluently French but with an accent, maybe that was the reason. Or the fact that we are a gay couple just resonated badly. The morning staff at breakfast and checkout were however excellent, warm and caring, giving a feeling that they genuinely care.
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no pool at advertised.
Stayed 3 nights in Aug 2024

4/10 Poor

Ronald

Travelled with partner
Disliked: Amenities, property conditions & facilities
very old property and needs a lot of refurbishment, the hotel is in a very bad condition.
Stayed 5 nights in Aug 2024

10/10 Excellent

BARNABY

Stayed 1 night in Dec 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool. Nuxe products in the bathroom. Very very nice staff. Great location and parking.
Stayed 1 night in Jul 2022

6/10 Okay

Jacky

the staff was inexistent
Stayed 1 night in Jan 2022

6/10 Okay

Rahela

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
A bit disappointing experience as normally Mercure hotels are well kept with a touch of luxury but this property was bit run-down kinda place. Our stay was very short but I didn't get the good vibes overall at this place though the reception staff / service was awesome and no complaints. This hotel needs renovation plus better cleanliness required.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

VerbalGarbage

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location but hotel quite tired & in need of a much needed makeover. Bought bottle of wine from bar for the room but barman couldn’t open it for me. No bottle opener available. In France??
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A ni e stay in a Nice town

Very great stay at this hotel breakfast buffet is very complete o sart the day . Perssonnel very charming

8/10 Good

Chris, Dursley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stop over in Vichy

Comfortable relaxing stay

8/10 Good

Khatijah, Malaysia

Liked: Cleanliness, room comfort

Trip to Vichy

There was problem with the elevator during my 6 night stay at the hotel. Other than that I have pleasant memories of my visit to Vichy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

I love my stay in Vichy

4/10 Poor

Don, Sarasota

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not worth the extra drive

We had great difficulty finding the hotel. It's close to shopping and restaurants, which is a plus. Did not eat meals there at all. Hotel is very dated and not really very inviting. We regretted making the drive over from the Auto Route to stay there en route back to Paris.

8/10 Good

Brent, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super service!

Outstanding front desk service, above and beyond the call of duty. As a nonFrench speaking guest, the staff was tremendously helpful (specially with the Domes thermale, next door). Old hotel, yet renovated rooms. Air conditioning was to noisy, we didn't need it. Lovely location, parking fee a bit odd.

8/10 Good

yvonnemark

Liked: Cleanliness, staff & service, room comfort

good hotel

the room is very good, confortable and perfect location, but th eparking need money, nearly $10, the stuff is nice. I will live again if possible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly cosy

Modern hotel that managed to feel like a more traditional hotel with excellent restaurant and breakfast,could have happily stayed longer.

6/10 Okay

Verified traveller

Disliked: Room comfort
To be fair this hotel is in the process of being modernised and this was very reflected in the price we paid, but the bedrooms were still very dated and the aircon didnt work very well. A lot of the information in the room about the indoor pool next door at the thermal baths seemed to not to known to the reception staff. The main problem was that there was no coffee making facilities in the room, room service never answered the phone and the bar wasnt manned a lot of the time, so getting simple things like a coffee meant having to leave the hotel. Vichy was pleasant but very quiet.

8/10 Good

Patricia, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hoetl Thermaila - Vichy

The hotel was clean and the staff were pleasant and helpful. It was located close to the venue we attended and not too far from the train station. The lack of internet connect was a real problem for me as I needed to keep in touch with my business. While the hotel is good for tourists, it is not suitable for business travellers because of lack of internet facilities. I had to go to the Ibis Hotel up the street to use the internet and I could not use my own lap top.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst meal ever!!

This hotel had a weird feeling to it. Also, because there were no restaurants open in the neighborhood, we ate our dinner at this hotel. It was horrible.

6/10 Okay

Luc

Stayed 1 night in Oct 2024

8/10 Good

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024