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The Penz Hotel

3.5 star property

Photo gallery for The Penz Hotel

Terrace/patio
Exterior
Interior
Bar (on property)
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View map
Adolf-Pichler-Platz 3, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪2 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪9 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(29 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Innsbruck

With a stay at The Penz Hotel, you'll be centrally located in Innsbruck, within a 5-minute drive of Nordkette Mountains and Innsbruck Market Hall. .This hotel is 0.4 mi (0.7 km) from Triumphal Arch and 0.4 mi (0.7 km) from Ottoburg.

What's nearby

  • Maria Theresa Street - 2 min walk - 0.2 km
  • Innsbruck Old Town Christmas Market - 5 min walk - 0.4 km
  • Golden Roof - 5 min walk - 0.4 km
  • Hofburg - 5 min walk - 0.5 km
  • Court Church - 5 min walk - 0.5 km

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 12 min drive
  • Kranebitten Airport (INN) - 13 min drive

Restaurants

  • ‪Hard Rock Cafe Innsbruck - ‬3 min walk
  • ‪Manna Delikatessen Café - ‬3 min walk
  • ‪Cafe-Bar Magistrat - ‬3 min walk
  • ‪360° Bar - ‬3 min walk
  • ‪Swingkitchen - ‬3 min walk

About this property

The Penz Hotel

The Penz Hotel offers 92 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and ski storage.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 30 per person
  • A bar/lounge

Things to do

  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 9 2026 to May 18 2026 (dates subject to change).
The property will be renovating from April 6 2026 to May 17 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 60.0 per night

Cribs (infant beds) are available for EUR 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self parking fee: EUR 18 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Penz

Penz Hotel

Penz Hotel Innsbruck

Penz Innsbruck

The Penz Hotel Hotel

The Penz Hotel Innsbruck

The Penz Hotel Hotel Innsbruck

The Penz Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 459 out of 655 reviews
Rating 8 - Good. 156 out of 655 reviews
Rating 6 - Okay. 27 out of 655 reviews
Rating 4 - Poor. 8 out of 655 reviews
Rating 2 - Terrible. 5 out of 655 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Piotr

Stayed 1 night in Feb 2026

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel. The PENZ should be your first choice!
Stayed 2 nights in Feb 2026

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great location
Stayed 1 night in Dec 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in Innsbruck, so convenient to shops, restaurants and the bus to go skiing. The breakfast buffet is plentiful, located on the 5th floor with amazing views of the city and the Alps.
Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Such an awesome place to be, great location and people we extended our stay by 3 days!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 4 nights in Dec 2025

10/10 Excellent

Kathleen, brookfield

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, and the breakfast was fantastic! So many choices including gluten free pastries/cookies for my gf friend. I hope to visit Innsbruck again and if I do, I will stay here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Our first stay at the Penz. Lovey, great service and can't beat the location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live this hotel. They got it right. The lighting in the room was really nice. The room had a nice glass table that rolled that was easy to move. It came in handy when my husband got hurt skiing and he had a hard time getting around.
Stayed 1 night in Oct 2025

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, professional staff, easy parking and great access to the beautiful city
Stayed 1 night in Oct 2025

10/10 Excellent

Laura, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Stayed 1 night in Oct 2025

10/10 Excellent

carrie, Goleta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and amazing rooftop dining! The breakfast buffet was the absolute best I have ever encountered! Within walking distance of several “must see” attractions. A perfect blend of contemporary luxuries in the midst of old world charm.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia, Minneapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a beautiful breakfast easy to walk to all major sites
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel. The location is perfect. I took my mum for her birthday. The check in staff noticed and arranged a treat. All the staff were great but special mentions to the desk staff and Greg from the hotel bar. The breakfast was great and well worth it. The rooms were very comfortable. Only comment (particularly for British guests) was that the rooms did not have kettles. Not sure if the hotel provides the on request but, if you are like my mum and live on tea, it’s worth taking a travel kettle.
Stayed 4 nights in Sep 2025

8/10 Good

Allen, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, except right above a noisy restaurant... Luckily the noise subsided by midnight on Saturday, and the restaurant was mercifully closed on Sunday. Otherwise, a nice comfortable room, and the staff were friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Faina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast! Nice stuff
Stayed 5 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Absolutely amazing place. Everything phenomenal. Staff extra helpful. Accommodation etc first class. Breakfast best we have ever had
Stayed 1 night in Sep 2025

10/10 Excellent

Hinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Masataka

Stayed 1 night in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue we had was the air conditioner was not working properly, but other than that, it was good
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dean

Stayed 1 night in Jul 2025

8/10 Good

William

Liked: Cleanliness
Disliked: Amenities
Noise from early morning deliveries. Lack of foreign language (English in particular) media or publications.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025