citizenM Washington DC Capitol

4.0 star property

Photo gallery for citizenM Washington DC Capitol

2 restaurants, dinner served, Japanese cuisine
Creator video
Lobby lounge
Property amenity
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
550 School St SW, Washington, DC, 20024
  • Place, Museum of the Bible
    ‪3 min walk‬
  • Place, National Air and Space Museum
    ‪6 min walk‬
  • Place, National Mall
    ‪8 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Washington

With a stay at citizenM Washington DC Capitol, you'll be centrally located in Washington, within a 10-minute walk of National Air and Space Museum and National Mall. .This hotel is 1.1 mi (1.7 km) from Washington Monument and 1.1 mi (1.8 km) from Capital One Arena.

What's nearby

  • Museum of the Bible - 3 min walk - 0.3 km
  • National Air and Space Museum - 6 min walk - 0.6 km
  • National Mall - 8 min walk - 0.7 km
  • Smithsonian Institution - 9 min walk - 0.8 km
  • Capital One Arena - 4 min drive - 3.8 km

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 8 min drive
  • Ronald Reagan Washington National Airport (DCA) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Milk & Honey Cafe - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Hyatt Place Washington DC/National Mall - ‬3 min walk
  • ‪Rice Bar - ‬5 min walk

About this property

citizenM Washington DC Capitol

Hotel connected to a rail/subway station in Washington with 2 restaurants
CitizenM Washington DC Capitol offers 252 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 252 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM - open 24/7, one of the hotel's 2 restaurants. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Sushi by Bou - This sushi bar specializes in Japanese cuisine and serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • canteenM - open 24/7
  • Sushi by Bou

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2097 out of 3137 reviews
Rating 8 - Good. 616 out of 3137 reviews
Rating 6 - Okay. 241 out of 3137 reviews
Rating 4 - Poor. 96 out of 3137 reviews
Rating 2 - Terrible. 87 out of 3137 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Luis Angel Aguirre

Stayed 1 night in Oct 2025

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

juan gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly, room was ok, great location
Stayed 3 nights in Oct 2025

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and well maintained, very close to all the Smithsonian buildings and the pier
Stayed 2 nights in Oct 2025

6/10 Okay

Kyra

Liked: Cleanliness, amenities, property conditions & facilities
I would say I had a fair experience at this hotel. The staff were all very very kind, caring, and helpful, which I really appreciated. However, I would not recommend this hotel if you are a woman staying alone. One of the male security guards at night made several inappropriate remarks during my stay, which made me feel uncomfortable. At times it also sounded like someone was walking into the room or trying to open ur door which can feel unsettling if you are by yourself. Which is expected i guess because the rooms are close together. Aside from that, the rooms are fairly spacious and actually look bigger in person than they do online. They have a semi luxury feel. I would recommend it for one or two guests at most. The location is great and makes it easy to reach different monuments and attractions around Washington DC. The shower is quite small and not the best, but overall it is a nice hotel. Just be cautious and aware of your surroundings.
Stayed 4 nights in Oct 2025

8/10 Good

michelle

Stayed 3 nights in Oct 2025

10/10 Excellent

Lee

Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful design, excellent service, great location and amenities!
Stayed 3 nights in Oct 2025

10/10 Excellent

johanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids wanted me to make a detour on our way back from New York to stay at your hotel again. OMG, that breakfast?! never seen something like that. Amazing stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Tore

Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

8/10 Good

Brandon

Stayed 1 night in Oct 2025

10/10 Excellent

Edward K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient and the staff was very nice!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and very friendly staff!!
Stayed 1 night in Oct 2025

10/10 Excellent

Sadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Nicki Jo, Tucker

Travelled with partner
Liked: Cleanliness, amenities
This property is just okay.It does have a really good location. But the floor in our room was coming up.The toilet is on top of the bed and the shower leaked.We never saw the staff, even check in was self serve. The bartenders were awesome. The breakfast was just okay overpriced for what it was.
Stayed 3 nights in Oct 2025

8/10 Good

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern, a boutique hotel. The roof top sushi and bar was beautiful. One could see the Capitol and Washington Monument lit up at night from the outside terrace. Breakfast was great, had many coffee options. Hotel was very safe.
Stayed 2 nights in Oct 2025

8/10 Good

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

JAYSON

Stayed 2 nights in Oct 2025

6/10 Okay

Cynthia

Liked: Property conditions & facilities
Room very small; no amenities
Stayed 5 nights in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the breakfast but it was clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 3 nights in Oct 2025