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Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property

Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
Exterior
Café
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1480 Crystal Drive, Arlington, VA, 22202
  • Place, Fashion Center at Pentagon City
    ‪14 min walk‬
  • Place, Pentagon
    ‪4 min drive‬
  • Place, Arlington National Cemetery
    ‪4 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible (Comm Accessible, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible (Communications Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible (Communications Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.2 out of 10
Very good
(102 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(143 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(89 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Arlington

With a stay at Crowne Plaza Crystal City-Washington, D.C. by IHG in Arlington (Crystal City), you'll be within a 5-minute drive of Smithsonian Institution and National Mall. .This hotel is 3.4 mi (5.5 km) from Arlington National Cemetery and 3.7 mi (6 km) from Capital One Arena.

What's nearby

  • Fashion Center at Pentagon City - 14 min walk - 1.2 km
  • Gravelly Point Park - 19 min walk - 1.6 km
  • Potomac River - 2 min drive - 1.7 km
  • Pentagon - 4 min drive - 1.7 km
  • Arlington National Cemetery - 4 min drive - 2.8 km

Getting around

  • Crystal City Station - 6 min walk
  • Washington Union Station - 18 min drive
  • Ronald Reagan Washington National Airport (DCA) - 9 min drive

Restaurants

  • ‪15th & Eads - ‬7 min walk
  • ‪Makers Union Pub - ‬6 min walk
  • ‪Tatte - ‬4 min walk
  • ‪Doubletree Lobby Lounge - ‬7 min walk
  • ‪Banana Express - ‬8 min walk

About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

Crowne Plaza Crystal City-Washington, D.C. by IHG offers 308 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 308 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Arlington? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C. by IHG has a restaurant on site.
Potomac Social Tavern - This gastropub specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered parking on site (USD 46 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 12 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults, and USD 7.00 to 8.00 for children
  • Covered self parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 530 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 115 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities
Staff were very helpful. Hotel was very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Dejohanna

Liked: Cleanliness, staff & service, amenities
Rooms and staff were great
Stayed 1 night in Jan 2026

10/10 Excellent

Tiburce

Stayed 2 nights in Jan 2026

10/10 Excellent

DENISE SIMPKINS

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean!! The staff was the best ever!! I will stay again!! My number one place !!
Stayed 1 night in Jan 2026

8/10 Good

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Bed comfortable Staff was a big stand off. Were not overly friendly Great to have Starbucks part of hotel
Stayed 2 nights in Jan 2026

4/10 Poor

Corrie

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is run down. Parking is very expensive. Bathrooms are very small. Room looked like it needed to be renovated. Otherwise they stay was ok.
Stayed 2 nights in Jan 2026

6/10 Okay

SANGMIN

Stayed 3 nights in Jan 2026

10/10 Excellent

Dejohanna

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Stayed 3 nights in Jan 2026

6/10 Okay

Naga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They don’t have a luggage bell room. It was super hard to carry our luggage all the way to the room.
Stayed 2 nights in Jan 2026

8/10 Good

Dosette

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Aaron Carl

Stayed 2 nights in Jan 2026

10/10 Excellent

Ginette, Buford

Stayed 2 nights in Jan 2026

2/10 Terrible

Randal

Stayed 5 nights in Jun 2025

6/10 Okay

Kelly

Stayed 1 night in Jan 2026

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
The cost of parking was too high, $47. It costs less in DC to park in a regular garage all day. There was also only 1 working elevator which caused wait times to be well over 10 minutes.
Stayed 1 night in Jan 2026

10/10 Excellent

abiy

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge A Plascencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, only issue was the fact my reservation was canceled without notification prior to my check in, but the supervisor was able accommodate me with the inconvenience caused.
Stayed 4 nights in Dec 2025

6/10 Okay

Erica

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service
Very clean, quiet, staff was friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cynthia

Stayed 3 nights in Dec 2025

10/10 Excellent

Christayne

Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very clean room and good service from all staff and housekeepers.
Stayed 1 night in Jan 2026

4/10 Poor

Steven

Disliked: Staff & service
Room was rither too wzrm or too cool. And it would change by one degree on the thermostat. It also had two thermostats.
Stayed 3 nights in Jan 2026

2/10 Terrible

Luis G

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a broken mirror, the beds were small and uncomfortable. The bathroom had no extractor, there was a leak in the toilet, the bathtub was clogged, the outlets don’t work, there is 3 elevators but only 1 worked. The room had a smell. The walls are so thin we heard a woman moaning because she was having sex, loud music, the hallway smelled like weed. No toilet paper and room service is only from 7a-3pm. Housekeeping was nice but don’t clean the room everyday. The staff at the entrance are nice. But I will never stay or advise anyone to stay there. We called and complained and they said all rooms were booked. Terrible place to stay. Horrible
Stayed 8 nights in Dec 2025