The Star Grand Hotel and Residences Sydney

5.0 star property

Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, pool loungers
1 bedroom, premium bedding, down duvets, Tempur-Pedic beds
Restaurant
Sun deck
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Room service
  • Free WiFi

Explore the area

View map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Place, Star Casino
    ‪1 min walk‬
  • Place, Circular Quay
    ‪4 min drive‬
  • Place, White Bay Cruise Terminal
    ‪4 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

Suite with City View

  • Sleeps 2

Harbour Star Suite

  • Sleeps 2

Star Suite

  • Sleeps 2

Star Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior King Room

9.2 out of 10
Wonderful
(129 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite

7.0 out of 10
Good
(2 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Harbour King Room

9.0 out of 10
Wonderful
(37 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Pyrmont View Suite

8.6 out of 10
Excellent
(17 reviews)
  • 85 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Three Bedroom Harbour View Suite

8.0 out of 10
Very good
(3 reviews)
  • 120 sq m
  • 3 bedrooms
  • Harbor view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Harbour Star Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Pyrmont View Suite With Office

9.0 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Harbour View Suite

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Two Bedroom City View Suite

8.0 out of 10
Very good
(10 reviews)
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Two Bedroom Harbour View Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 2 bedrooms
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

One Bedroom City View Suite

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

9.4 out of 10
Exceptional
(33 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Premium Harbour Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Premium Suite

  • Sleeps 2

Superior King Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Premium King Room with Harbour View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Premium Twin Room with Harbour View

  • Sleeps 3

Three Bedroom Harbour View Suite

  • Sleeps 6

One Bedroom Suite with Pyrmont View and Office

  • Sleeps 2

One Bedroom Harbour View Suite

  • Sleeps 2

Two Bedroom Suite with Pyrmont View

  • Sleeps 4

Two Bedroom City View Suite

  • Sleeps 4

One Bedroom Suite City View

  • Sleeps 2

Two Bedroom Harbour View Suite

  • Sleeps 4

Similar properties

About the area

Sydney

With a stay at The Star Grand Hotel and Residences Sydney, you'll be centrally located in Sydney, steps from Star Casino and 13 minutes by foot from SEA LIFE Sydney Aquarium. .This casino hotel is 0.7 mi (1.1 km) from International Convention Centre Sydney and 2.1 mi (3.3 km) from Circular Quay.

What's nearby

  • Star Casino - 1 min walk - 0.0 km
  • International Convention Centre Sydney - 10 min walk - 0.9 km
  • Circular Quay - 4 min drive - 3.5 km
  • Sydney Opera House - 4 min drive - 3.9 km
  • White Bay Cruise Terminal - 4 min drive - 2.7 km

Getting around

  • Star City Light Rail Station - 3 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 29 min drive

Restaurants

  • ‪Fat Noodle at the Star - ‬1 min walk
  • ‪Harvest Buffet - ‬1 min walk
  • ‪Blue Eye Dragon - ‬4 min walk
  • ‪24/7 Sports Bar - ‬7 min walk
  • ‪Quick Brown Fox Eatery - ‬2 min walk

About this property

The Star Grand Hotel and Residences Sydney

Luxury hotel with a full-service spa and a casino
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 480 guestrooms featuring iPod docking stations. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. Gambling sorts can try their luck at the casino, while others may prefer a nightclub or an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's 24-hour room service.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square foot of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (145 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney

The Star Grand Hotel and Residences Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 777 out of 1164 reviews
Rating 8 - Good. 222 out of 1164 reviews
Rating 6 - Okay. 92 out of 1164 reviews
Rating 4 - Poor. 32 out of 1164 reviews
Rating 2 - Terrible. 41 out of 1164 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved every minute! Felt so blessed !
Stayed 2 nights in Oct 2025

6/10 Okay

PREDRAG

Travelled with partner
Not great
Stayed 1 night in Sep 2025

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most incredible hotel stay i’ve had in my life, the lovely receptionists upgraded us to a beautiful suite with the comfiest bed ever for our anniversary, the pool facilities were unreal and so picturesque for a nighttime swim. buffet was amazing and all facilities were sparkling clean. can’t wait to stay again. thank you so much
Stayed 1 night in Sep 2025

10/10 Excellent

River

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Sep 2025

8/10 Good

Darrell

Travelled with partner
Liked: Cleanliness, staff & service
When we arrived we booked in and went to our room, the room was not the one we had originally booked. It was totally different from the room we thought we had paid for. The room we booked was spacious, had a balcony and an inbuild spa bath. The room they gave us had no balcony was not spacious and had a bath. I went back down and questioned the lady at check in. She was very helpful and offer us another room. When we entered the other room it was still not the room we had paid for. We went back down to check in again and further put our complaint forward. I showed the lady pictures of the room we had paid for which was not a standard room but one of the most expensive rooms in the building. They could not answer why I didn't get this room but to their credit they offered an upgrade to a two bedroom room? we were asked to inspect the room, on entering the room was not to our liking, it had no balcony and no spa or bath? We went back to check in and asked them again why the room we paid for was not available, again to answer but they did offer us a drink credit of $50, we said thanks but no thanks, they then offered a bottle of Champaign to our room, again thanks but no thanks, at this time we were running out of time for our dinner booking, we told the lady we would settle on the second room they offer and requested breakfast for two, which the lady agreed too. In all very disappointed.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Stayed 1 night in Jul 2025

8/10 Good

Cristina

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was great, but unfortunately, there were cockroaches in the bathroom.
Stayed 1 night in Jul 2025

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Never a disappointment! Parking, food, short walk to Pitt st shopping.
Stayed 2 nights in Jul 2025

6/10 Okay

Marie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They don't accept your visa debit card if it's on the mobile they need to see the card with numbers etc. Complicated and wasted 30 mins checking in. They took $200 on my eftpos card. When i checked our they were not able to put the $ back on the card. So now it's with the accounts team to sort out n i have to wait to hear back from them. They also don't give $ outright. Very disappointed n won't be staying there again
Stayed 1 night in Jul 2025

10/10 Excellent

JUNGHWAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy with children running up and down the corridors outside the rooms and knocking on the door. One night there was also a party going on in the room next door, with multiple male guests and inappropriate language and behaviours that could be heard from the balcony (sounded like a bucks party). I don’t think I’d spend the money again on what should have a luxurious treat for myself and my children. I did not inform reception of the party going on (due to concerns about possible negative repercussions) but I should have.
Stayed 2 nights in Jul 2025

6/10 Okay

Terry

Stayed 1 night in Jul 2025

10/10 Excellent

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are return guests from interstate who love the location of this hotel and the undercover, on-site parking. The rooms are quiet and spacious. The beds and pillows are really comfortable. Being so close to Darling Harbour, the ferries and light-rail makes this hotel a great choice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven’t stayed at the star in years, was a nice hotel, and we got an upgrade to a suite as it was my partners b’day! Room was spacious and clean, quite nicely/modernly designed considering the last visit was 20 years ago. Had a delicious meal at Sokyo and finished the night with some roulette and music. All round pleasant experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The star

Worth the price we paid and the deal we got, would love to stay again!! Cant wait
Stayed 1 night in Jul 2025

10/10 Excellent

Kama

Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to stay at this hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Love

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lukas Frank James

Stayed 3 nights in Jul 2025

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service at the Star Casino. There was constant issues with the reservation and the inclusions. The Harvest buffet had horrible selection of food and beverages and it had a terrible odour throughout the entire restaurant. The level of cleanliness was below average with stains on the sheets and towels. I won’t be coming back to this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Great location,
Stayed 5 nights in Jun 2025

10/10 Excellent

Myles

Stayed 2 nights in Jul 2025

8/10 Good

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin, Surrey

Beautiful room
Stayed 1 night in Jun 2025