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The Star Grand Hotel and Residences Sydney

5.0 star property

Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, pool loungers
Restaurant
Sundeck
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
Two Bedroom City View Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Room service

Explore the area

Map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Star Casino
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪10 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for One Bedroom Pyrmont View Suite With Office

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Pyrmont View Suite With Office

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom City View Suite

Two Bedroom City View Suite

Two Bedroom City View Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Star Suite

View from room

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Star Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

View from room

Premium Suite

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom Harbour View Suite

  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Harbour Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Harbour Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Harbour King Room

Premium Harbour King Room

Premium Harbour King Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom City View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom City View Suite

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Harbour View Suite

View from room

Three Bedroom Harbour View Suite

  • 120 sq m
  • Harbor view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

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Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Darling at the Star

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, (1002)
The price is NZ$539
for 1 room
includes taxes & fees
28 Jun - 29 Jun
The Darling at the Star

About the area

Sydney

With a stay at The Star Grand Hotel and Residences Sydney, you'll be centrally located in Sydney, steps from Star Casino and 13 minutes by foot from SEA LIFE Sydney Aquarium. .This casino hotel is 0.7 mi (1.1 km) from International Convention Centre Sydney and 2.1 mi (3.3 km) from Circular Quay.

What's nearby

  • Star Casino - 1 min walk - 0.0 km
  • International Convention Centre Sydney - 10 min walk - 0.9 km
  • Circular Quay - 3 min drive - 1.6 km
  • Sydney Opera House - 4 min drive - 2.0 km
  • White Bay Cruise Terminal - 4 min drive - 2.7 km

Getting around

  • Star City Light Rail Station - 3 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 29 min drive

Restaurants

  • ‪The Star Garden Buffet - ‬1 min walk
  • ‪Fat Noodle - ‬1 min walk
  • ‪24/7 Sports Bar - ‬3 min walk
  • ‪Sovereign Room - ‬6 min walk
  • ‪Quick Brown Fox Eatery - ‬2 min walk

About this property

The Star Grand Hotel and Residences Sydney

Luxury hotel with a full-service spa and a casino
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 480 guestrooms featuring iPod docking stations. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. Gambling sorts can try their luck at the casino, while others may prefer a nightclub or an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's 24-hour room service.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square foot of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (145 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 27 2025 to May 27 2025 (dates subject to change):
  • Casino/Gaming facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney

The Star Grand Hotel and Residences Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 678 out of 1027 reviews
Rating 8 - Good. 188 out of 1027 reviews
Rating 6 - Okay. 86 out of 1027 reviews
Rating 4 - Poor. 35 out of 1027 reviews
Rating 2 - Terrible. 40 out of 1027 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Travelled with partner
Amazing and surprisingly good value, very professional and friendly staff, beautiful room and so many facilities and eateries to choose from, would definitely stay there again
Stayed 1 night in May 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we were seeing a show at the Lyric Theatre The Star was the most convenient hotel to stay at. On check in we were upgraded to a suite which was a nice treat. We had a Pyrmont view room so enjoyed a lovely sunset just after check in. We had a dining voucher included in our deal which we used at Fat Noodle. Delicious, authentic Asian meals served quickly, ideal to get us to our show on time. Our room was massive with huge bathroom plus a powder room. Comfortable lounge area and massive bed which was the most comfortable hotel bed we’ve ever slept in. Breakfast at Harvest Buffet was varied and delicious. We enjoyed a late check out so got to enjoy our luxury room a little longer. Will definitely stay at The Star again.
Stayed 1 night in May 2025

8/10 Good

PREDRAG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Close to everything. Staff amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The only let down was the food from room service . It was below average
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Bed was comfortable pillows need replacing Bathroom good size Light meals options lacking Not meeting our expections on accepted dress standards for entire property Harbour veiw was not as hoped for considering the extra cost
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Enjoyed our stay would love to be back
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
I had an incredible stay here! The room was spacious, there were plenty of dining options within the building, easy parking, the breakfast spread was both extensive and delicious, and the staff were all incredibly friendly. I couldn't fault a thing with my stay! AMAZING!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ross

Stayed 5 nights in Mar 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay at The Star Grand

Fabulous stay, they went above and beyond, upgraded us to celebrate our 40th wedding anniversary. Fabulous staff. Would definitely recommend
Stayed 2 nights in Feb 2025

6/10 Okay

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jalisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to Darling Harbour
Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Labrini

Stayed 1 night in Mar 2025

4/10 Poor

Frank

Stayed 1 night in Mar 2025

10/10 Excellent

Davina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we paid I wish we stayed somewhere else. It was nice enough and beds were comfortable but the room was dark. I was staying here the day before the wedding and there was four of us, not enough robes, towels etc … the staff were pleasant. I guess I was expecting it to be a lot better considering the cost and as it was the day before my wedding.
Stayed 1 night in Feb 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the luxury feel for a small time away from home
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Hotel, lovely staff had a cafe and food options on site. Not too far to walk to the viaduct just iver thr bridge no more than 10mins.
Stayed 4 nights in Feb 2025

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Very good in every way except the check-in experience. Long queues that took forever. Only 2 staff on. Not good.
Stayed 1 night in Mar 2025

10/10 Excellent

Praveenas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Shelley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money! Find accommodation elsewhere!

I recently had a truly disappointing experience at this establishment. As a long-time patron, my expectations were significantly higher, and I left feeling completely disheartened. The staff's lack of enthusiasm was palpable; they seemed disengaged and indifferent, which set a poor tone for our stay. The state of the room was unacceptable. The cleanliness was far below standard; the shower had a gritty texture and was stained yellow, indicating a lack of proper maintenance. The floors were only partially vacuumed, leaving behind crumbs and dust that should have been addressed before our arrival. Breakfast was another letdown. The buffet consisted of what appeared to be old leftovers that had simply been reheated, lacking freshness and flavor. I would strongly advise anyone considering this option to save their money and instead opt for a local café where you can enjoy quality food and attentive service. Overall, I am deeply ashamed of how far this place has fallen. My experience was nothing short of terrible, and as a result, I will not be returning. I will now seek out new accommodations that can truly provide the quality service I deserve.
Stayed 2 nights in Feb 2025

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

The staff where welcoming and helpful it was unfortunate that the tv didnt work.
Stayed 2 nights in Feb 2025