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The Star Grand Hotel and Residences Sydney

5.0 star property

Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, pool loungers
Restaurant
Spa
View from room
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Place, Star Casino
    ‪1 min walk‬
  • Place, Sydney Lyric Theatre
    ‪2 min walk‬
  • Place, International Convention Centre Sydney
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite with City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite with City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Harbour Star Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Harbour Star Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Star Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Star Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Star Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Star Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 76 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King Room

Superior King Room

Superior King Room

9.2 out of 10
Wonderful
(178 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite

View from room

Premium Suite

8.8 out of 10
Excellent
(5 reviews)
  • 76 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Harbour King)

Premium Room (Harbour King)

Premium Room (Harbour King)

9.0 out of 10
Wonderful
(41 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Three Bedroom Harbour View Suite

View from room

Three Bedroom Harbour View Suite

8.0 out of 10
Very good
(4 reviews)
  • Harbour view
  • 120 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Harbour Star Suite

View from room

Harbour Star Suite

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Pyrmont View Suite With Office

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Pyrmont View Suite With Office

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Harbour View Suite

9.0 out of 10
Wonderful
(16 reviews)
  • Harbour view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom City View Suite

Two Bedroom City View Suite

Two Bedroom City View Suite

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom Harbour View Suite

9.8 out of 10
Exceptional
(8 reviews)
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for One Bedroom City View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom City View Suite

7.0 out of 10
Good
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior Twin Room

9.2 out of 10
Wonderful
(39 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Twin Room (Harbour Twin)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Twin Room (Harbour Twin)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium King Room with Harbour View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium King Room with Harbour View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Twin Room with Harbour View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Twin Room with Harbour View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Three Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Three Bedroom Harbour View Suite

  • Sleeps 6
  • Free Wi-Fi

View all photos for One Bedroom Suite with Pyrmont View and Office

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Suite with Pyrmont View and Office

  • Sleeps 2
  • Free Wi-Fi

View all photos for One Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Harbour View Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bedroom Suite with Pyrmont View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom Suite with Pyrmont View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two Bedroom City View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom City View Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for One Bedroom Suite City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Suite City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom Harbour View Suite

  • Sleeps 4
  • Free Wi-Fi

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  • Pool
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  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 1,002 reviews
The price is NZ$433
includes taxes & fees
18 May - 19 May
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About the area

Sydney

With a stay at The Star Grand Hotel and Residences Sydney, you'll be centrally located in Sydney, steps from Star Casino and 13 minutes by foot from International Convention Centre Sydney. .This casino hotel is 2.1 mi (3.3 km) from Circular Quay and 2.3 mi (3.8 km) from Sydney Opera House.

What's nearby

  • Star Casino - 1 min walk - 0.0 km
  • Sydney Lyric Theatre - 2 min walk - 0.2 km
  • Australian National Maritime Museum - 3 min walk - 0.3 km
  • International Convention Centre Sydney - 10 min walk - 0.9 km
  • King Street Wharf - 11 min walk - 1.0 km

Getting around

  • Star City Light Rail Station - 3 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 29 min drive

Restaurants

  • ‪Terminus Hotel - ‬4 min walk
  • ‪Quick Brown Fox Eatery - ‬2 min walk
  • ‪Harvest Buffet - ‬1 min walk
  • ‪Fat Noodle at the Star - ‬1 min walk
  • ‪24/7 Sports Bar - ‬7 min walk

About this property

The Star Grand Hotel and Residences Sydney

The Star Grand Hotel and Residences Sydney offers 480 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 480 guestrooms featuring iPod docking stations. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. Gambling sorts can try their luck at the casino, while others may prefer a nightclub or an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's 24-hour room service.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square foot of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (145 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.15 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: AUD 50 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney

The Star Grand Hotel and Residences Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 981 out of 1436 reviews
Rating 8 - Good. 254 out of 1436 reviews
Rating 6 - Okay. 116 out of 1436 reviews
Rating 4 - Poor. 44 out of 1436 reviews
Rating 2 - Terrible. 41 out of 1436 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing
Stayed 2 nights in Mar 2026

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was given an upgrade to a suite because the lovely staff member at check-in noticed it was my birthday. An amazing room. Very grateful for that wonderful gesture - something they didn't have to do. Everything was fab.
Stayed 1 night in Apr 2026

10/10 Excellent

Farooq

Stayed 1 night in Feb 2026

10/10 Excellent

Bee

Liked: Cleanliness, property conditions & facilities
Beautiful room and great service
Stayed 1 night in Nov 2025

10/10 Excellent

Angela Pui Yan

Liked: Cleanliness, amenities, property conditions & facilities
From the moment I arrived via Uber, my experience at The Star was amazing. The valet and concierge staff were so welcoming, kind, and genuinely helpful, even giving me a quick walkthrough of the area and directions to the Sydney Event Centre for a concert that night. Check-in was incredibly smooth. My flight arrived around four hours early, and the team offered to text me if my room became available. I was pleasantly surprised to receive my room about 25 minutes before the 3pm check-in time, which I truly appreciated. On top of that, I was kindly upgraded from a Superior King Room to a Star Premium Suite - I was absolutely over the moon. The suite was stunning and beautifully spacious. Everything felt thoughtful and well designed, from the fresh, clean aroma to the soft towels, cozy bathroom slippers, and spotless cleanliness. The lighting and air-conditioning controls were perfectly placed, and the bathroom was a dream, complete with a seated vanity area for skincare and makeup. The Karl Lagerfeld bathroom amenities were a gorgeous finishing touch. The facilities were just as impressive, a well-equipped gym, relaxing pool area, and a spa that was perfect for unwinding. Checkout was effortless, and the same concierge and valet team were there to assist with my luggage to the Uber. The location is ideal for events at the Sydney Event Centre, with plenty of food options nearby including Coles, food courts, and dining from casual to fine. I also tried G&Tea, which had amazi
Stayed 1 night in Feb 2026

10/10 Excellent

Tara

Staff
Stayed 4 nights in Jan 2026

4/10 Poor

Deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Noisy room near lifts and dirty windows
Stayed 2 nights in Feb 2026

10/10 Excellent

Loren

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room and facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Max

Stayed 1 night in Feb 2026

8/10 Good

daniela

Liked: Cleanliness, amenities, property conditions & facilities
All good but they didnt vaildate my parking even though i went and got it validated so i got stuck in the boom gate and took awhile to sort out. Not best way to end our stay
Stayed 1 night in Jan 2026

10/10 Excellent

Therese

Stayed 1 night in Feb 2026

10/10 Excellent

Khalinh

Stayed 2 nights in Jan 2026

10/10 Excellent

Lauren

Liked: Cleanliness
Clean room, pool was extremely overcrowded, not enough sun beds or chairs which was a disappointment. Room service somehow sent food to the wrong room and didn’t notify us. The service has definitely declined over the years.
Stayed 3 nights in Jan 2026

10/10 Excellent

marina

Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate, staff were friendly and helpful
Stayed 3 nights in Jan 2026

6/10 Okay

Aditi

Stayed 1 night in Feb 2026

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First off, the property is huge. It is essentially a casino with hotel and apartments bolted on. Check-in was an uninspiring process - the lady who served me didn't even bother to look up or at me, whilst asking questions, almost until the process had been completed. This may be a cultural thing, but it left me feeling flat and a little annoyed. All other staff we encountered, we most pleasant. The room on the other hand (a city-view suite on the 15th floor) was fabulous - duplex - about 80m2 and with great views. Well-equipped with kitchen, sofas, tables, walk-in closet, great bathroom and nice, if shallow, balcony. All was spotlessly clean. There are multiple restaurants on site, high-end jewelry shops and theatre! The swimming pool is nice (the photo possibly exagerrates it's expanse somewhat) annd there are many loungers for relaxing - though poossibly not quite enough for high season. Lovely vast breakfast selection - well worth the money. All in - well worth a stay.
Stayed 2 nights in Jan 2026

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cost
Stayed 2 nights in Jan 2026

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fabulous hotel ! Rooms were amazing, spacious and spotless. Upgraded from superior king to premium king giving a harbour view. Breakfast buffet was good but not great. Plenty of variety but fried eggs could have been fresher. Baked beans had very little beans left, mainly sauce. Pastries were very nice.
Stayed 1 night in Jan 2026

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My room was not serviced after the first night so I ran out of shampoo. I needed to use the iron and the ironing board was broken. Checkout I stood in a queue for 15 minutes
Stayed 2 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant
Stayed 1 night in Jan 2026

10/10 Excellent

Jaid, Woy Woy

Stayed 1 night in Jan 2026

10/10 Excellent

Predrag

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2026

8/10 Good

Safaa

Stayed 2 nights in Jan 2026

10/10 Excellent

Colin

Stayed 7 nights in Jan 2026