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Hotel Arboretum

3.0 star property

Photo gallery for Hotel Arboretum

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Meeting facility
Reception
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
1917 Bladensburg Rd, NE, Washington, DC, 20002
  • Place, U.S. National Arboretum
    ‪1 min walk‬
  • Place, Arboretum Recreation Center
    ‪8 min walk‬
  • Place, Gallaudet University
    ‪3 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪40 min drive‬

Room options

View all photos for Basic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Basic Room, 2 Queen Beds

8.6 out of 10
Excellent
(89 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Basic Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(37 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Non Smoking, Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Suite, 2 Queen Beds, Non Smoking, Microwave

7.8 out of 10
Good
(28 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(22 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Lobby
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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,229 reviews
The price is NZ$183
includes taxes & fees
1 Feb - 2 Feb
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About the area

Washington

With a stay at Hotel Arboretum in Washington (Northeast), you'll be a 4-minute drive from Supreme Court of the United States and 5 minutes from United States Capitol. .This hotel is 2.9 mi (4.7 km) from Washington Hospital Center and 3.5 mi (5.6 km) from Capital One Arena.

What's nearby

  • U.S. National Arboretum - 1 min walk - 0.1 km
  • Arboretum Recreation Center - 8 min walk - 0.7 km
  • Langdon Dog Park - 15 min walk - 1.3 km
  • Gallaudet University - 3 min drive - 1.8 km
  • Atlas Theater - 7 min drive - 2.8 km

Getting around

  • Benning Rd & 15th St NE Stop - 2 min drive
  • New Carrollton Station - 8 min drive
  • College Park, MD (CGS) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Vera - ‬16 min walk
  • ‪Denny's - ‬17 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Stewart's BBQ - ‬17 min walk

About this property

Hotel Arboretum

Hotel with free breakfast, in the vicinity of Supreme Court of the United States
Hotel Arboretum offers 125 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 125 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and an elevator. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 23.60 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 23.60 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Arboretum Hotel
Hotel Arboretum Washington
Hotel Arboretum Hotel Washington

Hotel Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 582 out of 1311 reviews
Rating 8 - Good. 352 out of 1311 reviews
Rating 6 - Okay. 202 out of 1311 reviews
Rating 4 - Poor. 83 out of 1311 reviews
Rating 2 - Terrible. 92 out of 1311 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Keyontyli

Stayed 2 nights in Oct 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
During my recent stay at the hotel, I encountered several concerning issues that marred my experience. To begin with, my room was not cleaned throughout my stay, which was quite disappointing. I had expected a certain standard of cleanliness, but instead, I was greeted by an unkempt room each time I returned. Additionally, I noticed that some staff members were eating breakfast intended for guests. This behavior completely undermined the hospitality one would expect in a hotel. In addition, they used a fork and not the utensil for the food. Moreover, I was taken aback when I encountered maintenance workers in the elevator who were covered in white paint, which gave the impression that the hotel management was unprepared and disorganized. When I approached Michelle, the front desk attendant, to express my concerns about the cleanliness of my room, I found her demeanor extremely rude. Instead of addressing the issue directly, she spoke from the back office, raising her voice rather than coming to engage with me in person. This lack of courtesy only added to my frustration. Overall, my experience at this hotel was the worst I have ever had, and I believe both the management and the staff need significant changes to meet the basic expectations of their guests.
Stayed 2 nights in Oct 2025

6/10 Okay

Thomas

The room was nice and big but many things were in poor condition. The lamp base had rust on it, when I tried to open the fridge it came out of its nook. I asked housekeeping to clean my room when I left to go out and they didn't. It took 4 tries and one room change to get keys that actually opened the door. Also they were in the process of renovating.
Stayed 2 nights in Oct 2025

8/10 Good

Kymisha

Stayed 3 nights in Oct 2025

2/10 Terrible

Keisha

Stayed 4 nights in Oct 2025

6/10 Okay

Justin, Coal city

Liked: Cleanliness
Disliked: Amenities
Was asked to pay over 50$ to park 2 vehicles in the hotel parking lot. Guy wasnt the most polite man in the world either. Hotel is ok but definitely not the best crowd hanging around.
Stayed 1 night in Oct 2025

6/10 Okay

Dmitri

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Business center is "under construction" so is fitness center, so is font of the hotel, which is missing the sign with its name on the front. An extra $20 charge for an almost empty open self-parking lot in front of the hotel seems excessive. Room and beds were clean but very basic, no frills, some of the furniture was scratched. Overall impression is that of of a sub-$100/night hotel. Nothing horrible, but not the value deal that it appeared to be online.
Stayed 1 night in Oct 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is about average.
Stayed 1 night in Oct 2025

6/10 Okay

Kirsty

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Sean in the breakfast area was fantastic! It’s a shame not all staff were as friendly and accommodating. The main reception were more interested in their personal phones than the customers at the desk/ The area is rough, only a checkers and McDonald’s to eat at. The bus service is accessible but hugely inconvenient as then you have to catch the metro too. Washington itself is a good 30min drive away from this location. Don’t go outside at night in your own, it’s a scary part of town. I would recommend this hotel for a family
Stayed 6 nights in Oct 2025

8/10 Good

James vestine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing was the room card locks were hard to use and didnt work very well.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rosa, Ponder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was decent. Really the only negative thing I would say is that we got there at 245pm and we couldn’t check in early. It wasn’t mentioned that the room was still being cleaned, I was just told they don’t accept early check in, and at 4pm I could check in. This was after a long flight and keeping busy until check in time. We ended up sleeping in the car until 345pm & the next person at the counter let us check in. I’m not a breakfast person so eggs and turkey sausage were fine with cereal, toast, muffins to pick from. I’m just happy for coffee. Overall still a good place to stay.
Stayed 3 nights in Oct 2025

8/10 Good

Honorata

Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful
Stayed 1 night in Oct 2025

8/10 Good

Tommie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was decent. Breakfast was not appealing and very limited. Rooms were clean and fragrant. Customer service was okay but could have been a little more prompt and attentive. Overall, it was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast the first day had a person who shouldn’t have been there who could have had a little better hygiene. Food was left uncovered so it was cold on the top. Otherwise the room was clean and comfy. Water pressure was perfect. Neighborhood was a little noisy but I expect that from DC (sirens at night). Hotel is a little far from all the historic stuff so we Ubered every day an it was $15 - $20ish each time. Hotel staff friendly. Plenty of food. Comfy beds. Safe building. Clean room. Would stay again.
Stayed 2 nights in Oct 2025

2/10 Terrible

HUI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manager agreed to shorten my stay, but hotel refus

I booked two nights at this hotel but told the front desk manager at check-in that I would only stay one night because many attractions in Washington, D.C. were closed that weekend and the surroundings of the hotel felt less safe and convenient than expected. The manager kindly agreed to adjust my stay and even asked me to sign a form confirming the change. I appreciated his understanding and believed everything was properly handled. However, I was still charged for two nights. When I later contacted Hotels.com, they were very helpful and tried several times to reach the property, but the hotel refused to acknowledge the agreement. It’s disappointing that the hotel did not honor what was agreed upon at the front desk. I hope management improves communication and billing transparency so that future guests won’t experience the same issue.
Stayed 2 nights in Oct 2025

10/10 Excellent

John Stoddard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are all great. Especially Sean who does the breakfast. Very courteous and attentive.
Stayed 3 nights in Oct 2025

8/10 Good

Cheryl

Stayed 1 night in Oct 2025

10/10 Excellent

Keondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked for the price
Stayed 3 nights in Oct 2025

6/10 Okay

Derek

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
The breakfast room was ok. It was noisy - the woman cleaning off the tables was loud. The faucet in the bathroom was slow. They seemed in a hurry to rush us out the day we left.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thembi

Stayed 7 nights in Oct 2025

8/10 Good

Artisha Lashun

Stayed 2 nights in Oct 2025

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and upgraded.
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was stellar! However, no towel racks in the bathroom was difficult, because we were unable to hang up wet towels. The housekeeping staff was also really helpful and accessible.
Stayed 6 nights in Oct 2025