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The Penz Hotel

3.5 star property

Photo gallery for The Penz Hotel

Terrace/patio
Minibar, in-room safe, desk, soundproofing
Interior
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Air conditioning
  • Room service

Explore the area

View map
Adolf-Pichler-Platz 3, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Golden Roof
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪4 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(26 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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The price is NZ$355
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About the area

Innsbruck

A stay at The Penz Hotel places you in the heart of Innsbruck, within a 5-minute walk of Maria Theresa Street and Anna's Column. .This hotel is 0.4 mi (0.6 km) from Innsbruck Market Hall and 0.4 mi (0.7 km) from Triumphal Arch.

What's nearby

  • Maria Theresa Street - 2 min walk - 0.2 km
  • Innsbruck Old Town Christmas Market - 5 min walk - 0.4 km
  • Golden Roof - 5 min walk - 0.4 km
  • Hofburg - 5 min walk - 0.5 km
  • Landeskrankenhaus - University Clinics Innsbruck - 9 min walk - 0.8 km

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 12 min drive
  • Kranebitten Airport (INN) - 13 min drive

Restaurants

  • ‪Hard Rock Cafe Innsbruck - ‬3 min walk
  • ‪Gelateria Tomaselli - ‬3 min walk
  • ‪Cafe-Bar Magistrat - ‬2 min walk
  • ‪Manna Delikatessen Café - ‬3 min walk
  • ‪La Mara - ‬3 min walk

About this property

The Penz Hotel

Central hotel with a rooftop terrace connected to a shopping center in Innsbruck
The Penz Hotel offers 92 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and ski storage.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 16 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 30 per person
  • A bar/lounge

Things to do

  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Cribs (infant beds) are available for EUR 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self parking fee: EUR 16 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Penz
Penz Hotel
Penz Hotel Innsbruck
Penz Innsbruck
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck

Reviews

The Penz Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 428 out of 620 reviews
Rating 8 - Good. 154 out of 620 reviews
Rating 6 - Okay. 25 out of 620 reviews
Rating 4 - Poor. 8 out of 620 reviews
Rating 2 - Terrible. 5 out of 620 reviews

Reviews

10/10 Excellent

Hina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond EXCELLENT!! This was probably one of the nicest hotels my husband and I have stayed at. The breakfast was simply amazing. So many choices! From fresh bread and fruit, to salmon, eggs, and sausage and countless pastries! Best breakfast from a hotel we ever enjoyed! Please, stay here if you come to Innsbruck!
Stayed 1 night in Jul 2025

10/10 Excellent

Julius

Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfortable, would stay again

Great location, steps from old town, attached to a mall with great breakfast options. Friendly front desk stuff. Rooms were comfortable. Loved the rooftop bar. Thought we had breakfast included but it wasn't.
Stayed 3 nights in Jun 2025

6/10 Okay

Katie

On the positive side, the location was great, the rooms are nice and spacious, and the staff were friendly. However, we felt this place was overpriced and could not figure out why it was rated highly by others. The beds and pillows were uncomfortable. The WiFi would not work half the time. The shower got luke warm at best and wouldn't drain well. Seems like they need to put some money into upgrading the facilities and I'm sure when this place was built, it was a great hotel but they don't seem to have kept it up over the past 20 years.
Stayed 3 nights in Jul 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Milagros

Stayed 2 nights in Jun 2025

10/10 Excellent

Luther

Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 1 night stay on our way to Munich
Stayed 1 night in Jun 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, modern hotel in the old town - an easy walk to the river, residenz, Hofkirche, cathedral and Nordkettenbahn funicular. Staff in all areas fantastic. The highlights for us were the excellent choice of a wide range of high quality hot and cold food for breakfast and the rooftop location (with views over the city and mountains) of both the breakfast room and Terrace Bar. Would highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities

Functional, efficient and easy access

Short one night stay passing thru on the way to Italy from Prague .. hotel felt very business centered which was fine .. efficient functional and especially appreciated parking under the hotel by the elevators making it easy to get the bags up Breakfast was odd .. lots of sweets and fruit but limited cheeses .. odd for Austria in my experience Hidden away Restaurant the reception recommended was awesome
Stayed 1 night in May 2025

10/10 Excellent

Marek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel in every way

Terrific hotel with wonderful staff. Our room was clean and comfortable with beautiful linens, comfortable pillows and lovely toiletries. Loved having the bar fridge to store my milk for my tea in the mornings. Enjoyed the exceptional hot and cold breakfast buffet along with a lovely drink in the bar in the evening. Just perfect to walk everywhere and appreciated the free transportation card.
Stayed 4 nights in May 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to train station
Stayed 3 nights in Feb 2025

10/10 Excellent

david

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Will come back
Stayed 1 night in Feb 2025

10/10 Excellent

leon

Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class hotel with great friendly staff. The breakfast was absolutely the best. Highly recommend this property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities

Best place right near old town

Great day friendly everyone is very gracious clean breakfast was amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay at the Penz Hotel

Delightful hotel , excellent breakfast with awesome fruit, comfy beds and great location ! A must stay in Innsbruck !
Stayed 1 night in Jan 2025