lastminute.co.nz Verified Review
5 / 5
The hotel is fantastic. The staff are amazing, kind, and thoughtful people who invest in the customers. The drinks are great. Breakfast and dinner were filling and fueling. The beds are fantastic. Mr. Eddie, Jim, Michael, and Garrett were wonderful and made us feel cared for; Mr. Kenny the maintenance man took time to invest and get to know us and made sure our safety was paramount. Ms. Iryana went above and beyond to ensure our room was welcoming and felt clean when we returned every afternoon. Mr. Brian ensured unwinding and fun were had by all. Lastly, Ms. Kathy is an absolute sweetheart she made a lasting impression on my three little girls.
My only issue had nothing to do with the property but more so with the area surrounding it. The mall behind the property is unkept and the grass was pretty overgrown. Which led there to be large rodents scurrying the mall parking lot. The property should ensure the city is made aware the hazards ongoing at the mall.
All in all our Mommy/ Daughter trip was fantastic and I never feared for my girls or my safety during our stay. I felt safe, catered to, and at peace.
Thank you all!
A verified traveller stayed at Drury Plaza Hotel St. Louis Chesterfield
Drury Plaza Hotel St. Louis Chesterfield