Compare Hotels with Pool in St. Charles Historic District

Everything was great for overnight stay.

Check in was smooth, the staff was not entirely friendly. Once I got to my room I saw we were out in an ADA room. I asked for a king with pull out, so I am not sure why we were put here. I called down to the desk because I searched for sheets for the pull out and there were none in the room. When I called I was told I had to come get them from the front desk. I had to drag my two small kids back down to the lobby with me and then still didn’t receive any pillows. I was told they would bring the pillows to my room. After waiting for over an hour, I went to the lobby to get a DoorDash pick up and asked about the pillows, and was told “we forgot what room you were in”. There was a big black stain on one of the towels, the shower was not clean, there was black marks all over the tiles, a stain on the curtain. For the amount I paid for the night, I am not impressed. This was supposed to be a high quality place and just isn’t. I won’t be staying here, nor recommend anyone stay with Hotel Indigo.

Clean, friendly, nice breakfast and close to freeway and airport.

Staff was very nice and responsive but property is extremely run down, old and in need of renovation. No pool on-site, no nearby restaurants and too far from downtown St. Louis

Convenient, clean, easy stay

Traveled with a toddler and met our needs. Had a king room and liked it had a big storage closet so our stuff wasn’t all over the room. Only complaints was the fridge was small and there wasn’t an ice machine. I was able to go down to the desk and they got some from the restaurant but I needed more for my cooler and would have preferred to be able to fill it up myself. It was nice to have a water bottle filling machine in the hall. Also didn’t have a microwave but that wasn’t a big deal. I enjoyed going through the art gallery. The pool area was awesome and a big hit for my toddler. The hot tub was a good temperature too. Both weren’t overly chlorinated. There were two steam rooms and work out rooms. Parking was easy enough. Definitely a plus for those looking for a place with a pool. Staff was friendly and the entire hotel felt clean.