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Tru by Hilton West Memphis, AR

2.5 star property

Photo gallery for Tru by Hilton West Memphis, AR

Lobby sitting area
Indoor pool
Room, 2 Queen Beds, Accessible, Bathtub
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1400 N.18th St., West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪6 min walk‬
  • Place, Horton Park
    ‪10 min walk‬
  • Place, Baptist Memorial Hospital Crittenden
    ‪1 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(27 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Exterior
Comfort Suites West Memphis I-40 I-55
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,005 reviews
The price is NZ$164
includes taxes & fees
12 Apr - 13 Apr
Comfort Suites West Memphis I-40 I-55

About the area

West Memphis

With a stay at Tru by Hilton West Memphis, AR in West Memphis, you'll be a 5-minute drive from Mississippi River and 9 minutes from Beale Street. .This hotel is 13.7 mi (22 km) from Graceland and 7 mi (11.3 km) from Bass Pro Shops at the Pyramid.

What's nearby

  • Southland Casino Racing - 6 min walk - 0.6 km
  • Horton Park - 10 min walk - 0.9 km
  • Baptist Memorial Hospital Crittenden - 1 min drive - 2.2 km
  • Willie Mae Rowe Park - 2 min drive - 1.4 km
  • Beale Street - 10 min drive - 15.2 km

Getting around

  • Memphis Central Station - 10 min drive
  • Memphis International Airport (MEM) - 28 min drive

Restaurants

  • ‪Love's Travel Stop - ‬3 min drive
  • ‪The Kitchens - ‬4 min drive
  • ‪Chick-fil-A - ‬6 min drive
  • ‪Wade-n-Pop's - ‬3 min drive
  • ‪The Grind Coffee Bar - ‬4 min drive

About this property

Tru by Hilton West Memphis, AR

Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton West Memphis, AR. A complimentary buffet breakfast is served daily from 8:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 402 out of 684 reviews
Rating 8 - Good. 153 out of 684 reviews
Rating 6 - Okay. 66 out of 684 reviews
Rating 4 - Poor. 33 out of 684 reviews
Rating 2 - Terrible. 30 out of 684 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities
Brown water through out all faucets. Broken windows... unsafe area.
Stayed 1 night in Dec 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was pretty nice and was very clean. The staff was welcoming and professional as well. It’s about 10min from downtown Memphis which is nice and right across the highway from a nearby casino. The only thing that brings my rating down for this hotel is the area it seems to be in behind the hotel. Seems to be a really rough neighborhood and possibly unsafe.
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stay
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Keyshelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so welcoming and our stay was 10/10 experience will definitely be booking again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Stayed 3 nights in Nov 2025

8/10 Good

Melony

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Soumya, Flower Mound

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2025

8/10 Good

Patrice

Stayed 3 nights in Nov 2025

2/10 Terrible

Keosha

Travelled with partner
Unfortunately this was our first and last time staying. We never stayed at a hotel that there wasn’t a wardrobe to hang your clothes or a dresser to put your clothes in. We lived in our luggage bags three nights. Breakfast was good however on day two one of the ladies took the key home so we couldn’t get eggs and meat served and had to go to a restaurant and spend money. There was mold and we killed a bug inside the shower. No one came and cleaned our room the entire time we were there. We had to request towels. We wouldn’t recommend.
Stayed 3 nights in Nov 2025

6/10 Okay

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Nell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes excellent breakfast Room was nice and cool
Stayed 1 night in Nov 2025

6/10 Okay

Grant

Stayed 1 night in Nov 2025

10/10 Excellent

Saikishan

Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Jayla

Travelled with family
Liked: Cleanliness, amenities
Everybody and thing was great
Stayed 2 nights in Nov 2025

8/10 Good

Christina

Stayed 1 night in Nov 2025

6/10 Okay

William

Stayed 1 night in Oct 2025

10/10 Excellent

Kiva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Nov 2025

8/10 Good

Chrystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was extremely helpful!
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2025

2/10 Terrible

kunal

Disliked: Cleanliness, amenities, property conditions & facilities
room was next to laundry and smelled like gas. breakfast smell was coming inside the room through the vent. couldn't sleep
Stayed 1 night in Oct 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast friendly service
Stayed 1 night in Oct 2025

10/10 Excellent

Jimmy

Stayed 1 night in Oct 2025