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Tru by Hilton West Memphis, AR

2.5 star property

Photo gallery for Tru by Hilton West Memphis, AR

Lobby sitting area
Lobby
Indoor pool
Room, 2 Queen Beds, Accessible, Bathtub
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View map
1400 N.18th St., West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪5 min walk‬
  • Place, Beale Street
    ‪9 min drive‬
  • Place, FedExForum
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham West Memphis
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,014 reviews
The price is NZ$196
includes taxes & fees
24 Nov - 25 Nov
La Quinta Inn & Suites by Wyndham West Memphis

About the area

West Memphis

With a stay at Tru by Hilton West Memphis, AR in West Memphis, you'll be a 5-minute drive from Mississippi River and 9 minutes from Beale Street. .This hotel is 6.9 mi (11.2 km) from Bass Pro Shops at the Pyramid and 7.6 mi (12.2 km) from FedExForum.

What's nearby

  • Southland Casino Racing - 5 min walk - 0.5 km
  • Bass Pro Shops at the Pyramid - 8 min drive - 13.4 km
  • Beale Street - 9 min drive - 14.4 km
  • FedExForum - 9 min drive - 14.5 km
  • National Civil Rights Museum - 9 min drive - 14.5 km

Getting around

  • Memphis Central Station - 13 min drive
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪The Kitchens - ‬4 min drive
  • ‪Wade-n-Pop's - ‬3 min drive
  • ‪The Grind Coffee Bar - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Tru by Hilton West Memphis, AR

Hotel in West Memphis with free breakfast and a fitness center
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton West Memphis, AR. A complimentary buffet breakfast is served daily from 8:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 629 reviews
Rating 8 - Good. 144 out of 629 reviews
Rating 6 - Okay. 60 out of 629 reviews
Rating 4 - Poor. 32 out of 629 reviews
Rating 2 - Terrible. 27 out of 629 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

shawn, Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back, clean and quiet. Highly recommend.
Stayed 1 night in Aug 2025

2/10 Terrible

Albettha

Business traveller
Disliked: Cleanliness, property conditions & facilities
The smell of mold in my bedroom
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice. Not in a very good neighborhood but the hotel was very nice. Good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Berdie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alyson

Clean, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was accommodating
Stayed 1 night in Jun 2025

6/10 Okay

Dava

Stayed 1 night in Jul 2025

10/10 Excellent

Brenton

Stayed 1 night in Jul 2025

10/10 Excellent

Saeko

Stayed 6 nights in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ronda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Deborah

Travelled with family, Travelled with pets
Disliked: Amenities
You have to drive through a very ghetto neighborhood to get to the hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Jacob

Travelled with family and small children
They allow people who aren’t staying to take over the pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley, Sherman

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

George

Stayed 1 night in May 2025

10/10 Excellent

Amy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! The parking was not so great! We had a trailer and there is no parking for that, but seriously everything else was amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

WINIFRED

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was Great! Pancakes!
Stayed 1 night in May 2025

10/10 Excellent

Prabath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like more towels. We mentioned there are four people staying and only two towels available. Furthermore, would like trash bags...two separate trash bin and recycle bin with bags.
Stayed 1 night in May 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Stay at this hotel, staff was very nice, I had room 212 and it was very clean, no funny smells. Bed was super comfortable. Parking was good and the breakfast they offer was very good, 4 types of juice, waffles, eggs, sausage, yogurt, bagels, muffins, milk, cereal and oatmeal with a ton of toppings. Will definitely stay here again! Oh and the area around it very nice new and clean, safe to walk around
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly staff
Stayed 2 nights in May 2025

8/10 Good

Vanessa, Terrell

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service
People where nice and when you ask them a question they tried to answer it and the breakfast was good
Stayed 1 night in May 2025

8/10 Good

Christina

Stayed 1 night in May 2025

6/10 Okay

Amber, Springfield

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property is nice and updated, but the room lacked cleaning. There was hair all over the shower and looked like it had been dried not cleaned. There we giant stains on the curtains and chairs. Overall just felt like it hasnt had a good cleaning in a while.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2025