All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
There was a bad sewage smell in the bathroom so we let the reception staff know and they were brilliant, moved us to another room and gave complimentary buffet breakfast for all 4 of us. Staff are so friendly and accommodating.
All staff were friendly and committed to doing a great job. Room was comfortable and clean. Buildings are located in an extensive park-like setting. Guests have free access to indoor swimming pool, tennis court, basketball hoops and push bikes. Outside fire pits are a nice touch.
The reason we chose this property was due to the indoor heated pool... the pool was absolutely freezing and had a pool cleaning machine active during the day which was a trip hazard. Check in was at 3pm, but at 3.40pm we were srill waiting for our room to be ready. Also there was a strong drain smell in our bathroom that was very offputting for our entire stay. The staff were very nice and breakfast was lovely.
We arrived back from an outing just before 10pm - ready for a nightcap at the bar and some food. We were told that bar service finished at 10pm and that the kitchen closed at 9:30pm. So NO FOOD was available at all and NO ALCOHOL was served. The hotel has no room service, no food or snacks in the room and is located in a rural area some distance from the nearest town. Too bad if you come back late and are starving or thirstly, I guess.