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Sand Bay Holiday Village

3.0 star property

Photo gallery for Sand Bay Holiday Village

2 bars/lounges
Property grounds
Lobby
Classic Twin Room
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Free WiFi

Explore the area

Map
Beach Road Kewstoke, Weston-super-Mare, England, BS22 9UR
  • Sand Bay Beach
    ‪3 min walk‬
  • Weston-super-Mare Town Hall
    ‪8 min drive‬
  • The Grand Pier
    ‪9 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Single Room

1 bedroom, blackout curtains, bed sheets

Classic Single Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

1 bedroom, blackout curtains, bed sheets

Classic Double Room

7.8 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

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Exterior

Savoy Hotel

  • Free WiFi
2.9 out of 5, (222)
The price is NZ$162
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Savoy Hotel

About the area

Weston-super-Mare

When you stay at Sand Bay Holiday Village in Weston-super-Mare, you'll be on the beach and 4 minutes by foot from Sand Bay Beach. .This beach hotel is 13.8 mi (22.2 km) from Cheddar Gorge and 3.1 mi (4.9 km) from Weston-super-Mare Beach.

What's nearby

  • Sand Bay Beach - 3 min walk - 0.3 km
  • Weston-super-Mare Beach - 8 min drive - 4.7 km
  • Weston-super-Mare Town Hall - 8 min drive - 4.7 km
  • The Grand Pier - 9 min drive - 5.1 km
  • Bounce - 10 min drive - 6.9 km

Getting around

  • Weston Milton Station - 8 min drive
  • Bristol International Airport (BRS) - 40 min drive

Restaurants

  • ‪The Golden Lion - ‬6 min drive
  • ‪The Nut Tree - ‬5 min drive
  • ‪The Windsor Castle - ‬6 min drive
  • ‪The Criterion - ‬10 min drive
  • ‪The Old Manor Inn - ‬4 min drive

About this property

Sand Bay Holiday Village

Beachfront hotel for sun and fun
Sand Bay Holiday Village offers 369 accommodations with blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 369 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include electric kettles and blackout drapes/curtains.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include an arcade/game room, gift shops/newsstands, and a television in a common area.
Enjoy a meal at Rose Garden Cafe or snacks in the hotel's 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
The front desk is staffed during limited hours. Free self parking is available onsite.
Rose Garden Cafe - Onsite café.
Onsite venue #2 - This buffet restaurant serves breakfast and dinner.
Onsite venue #3 - This café serves light fare only.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rose Garden Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Children 17 years old and younger are not permitted at this property

Property is also known as

Pontins Sand Bay Holiday Park Hotel Weston-super-Mare
Pontins Sand Bay Holiday Park Hotel
Pontins Sand Bay Holiday Park Weston-super-Mare
Pontins Sand Bay Holiday Park
Sand Bay Holiday Village Hotel
Sand Bay Holiday Village Weston-super-Mare
Sand Bay Holiday Village Hotel Weston-super-Mare

Sand Bay Holiday Village Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 142 out of 559 reviews
Rating 8 - Good. 187 out of 559 reviews
Rating 6 - Okay. 113 out of 559 reviews
Rating 4 - Poor. 55 out of 559 reviews
Rating 2 - Terrible. 62 out of 559 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great venue

Really enjoyed my overnight stay in Sandbay. Close to Western Supermare, can hop on a bus and spend time there however there is plenty of entertainment on site also a swimming pool, dart boards and 2x snooker tables. The only downside it's a card only venue but take some cash for vending machine and bingo in the evening cash only.
Stayed 1 night in Apr 2025

6/10 Okay

Mitalee

Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another excellent stay! Very quiet but still a good time had! Amazing food-thankyou to the kitchen team!
Stayed 4 nights in Apr 2025

6/10 Okay

Martin

Liked: Staff & service
Disliked: Cleanliness

OK for the price

The 1st room given had not been clezned sith previous occupants towels zn bed linen on the floor. The second room offered was ok but dusty and smelled a little damp. The food offered was ok gor the price.
Stayed 2 nights in Apr 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good menu on food,well done except little bit cold . Lovely swimming area,pool was fantastic, steam room was brill,everything kept very clean and carl was a great help. The games room was also brill,two lovly snooker tables,and darts.area.
Stayed 4 nights in Mar 2025

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought it was a great 2 days as had to come home Sunday. Can you do 2 days as well it would help a lot of people
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, amenities
Had to have room clean twice due to cob webb on ceiling and pillows we're flat
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am happy every time I stay at Sand Bay.
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Stayed 3 nights in Dec 2024

10/10 Excellent

Anne

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Brilliant

Brilliant time
Stayed 3 nights in Dec 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay , breakfast, evening meal clean bedding and towels , entertainment, all for a very good price. I don’t know how people can complain for the cost it’s a great bargain. But if you don’t like it don’t go again. Our next stay in December will be our 4th stay, love the place and the friendly staff x
Stayed 3 nights in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness
All of it
Stayed 5 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I have ever paid for half board and after my stay at Sand Bay village I will be going half board all the time now, food was absolutely fabulous. The entertainment was amazing and all catered for adults.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and enjoyable experience
Stayed 1 night in Oct 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a little bit of TLC would make such a difference, like the bathroom light and window ledge covered in dust , outside cups and newspaper left to get wet . It’s a beautiful site and I don’t know how they provide everything they do for the price,clean bed linen and towels, choice of lovely food and entertainment, it’s a real bargain.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karl, Portishead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall experience. Would recommend stay.
Stayed 4 nights in Sep 2024

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 4 nights in Sep 2024

4/10 Poor

Peter

Disliked: Property conditions & facilities
They used health and safety gor NO seating in room(rubbish reason). Other than bingo or late disco , pool and other facility's closed.
Stayed 6 nights in Sep 2024

10/10 Excellent

William

Liked: Staff & service, room comfort

It was a lovely stay

Stayed 4 nights in Sep 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was stopped in was ok the bathroom was very dated but obviously I’ve booked another twice this year so think it’s good value for money
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Liked: Cleanliness, amenities
Property dated but clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandy bay Holiday
Stayed 2 nights in Sep 2024

4/10 Poor

Tim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with our stay Im sorry to say. We arrived on Monday eve and cobwebs hanging from door entrance and bed sheets which hadn’t been cleaned properly greeted us in our rooms. Only one pillow each and we were told £10 to order a second pillow which is ridiculous! After 3 days we desperately needed some fresh towels but when I asked at reception, was told ‘we don’t replace towels until Day 5 and even then you have to order’ Many of the facilities eg swimming pool were out of use. The advert said Wi-Fi was available but this turned out to be not in the chalets themselves. Not good for kids! The staff also need to learn some basic customer service tips too like smiling at the guests and taking an interest. I honestly felt like I was being a nuisance asking for simple things and in the end gave up. I appreciate they have to deal with hundreds of people every week but for some of us ‘the paying customer’ this is our annual holiday and want it to be an experience to remember. Don’t usually leave reviews like this but felt compelled to do so this time.
Stayed 6 nights in Aug 2024