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Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

2.5 star property

Photo gallery for Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

In-room safe, desk, iron/ironing board, free cots/infant beds
Free buffet breakfast
Property amenity
Room amenity
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
7101 Concourse Parkway, Douglasville, GA, 30134
  • Place, West Pines Golf Club
    ‪6 min walk‬
  • Place, Hunter Memorial Park
    ‪17 min walk‬
  • Place, Arbor Place Mall
    ‪1 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Extra Floor Space)

Room amenity

Suite, 1 King Bed (Extra Floor Space)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Douglasville

With a stay at Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG in Douglasville, you'll be within a 15-minute drive of Six Flags Over Georgia and West Pines Golf Club. .This hotel is 1.6 mi (2.5 km) from Arbor Place Mall and 1.8 mi (2.8 km) from Hunter Memorial Park.

What's nearby

  • West Pines Golf Club - 6 min walk - 0.6 km
  • Hunter Memorial Park - 17 min walk - 1.5 km
  • Arbor Place Mall - 1 min drive - 1.7 km
  • Mercedes-Benz Stadium - 31 min drive - 44.0 km
  • Georgia Aquarium - 33 min drive - 45.1 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 42 min drive

Restaurants

  • ‪RaceTrac - ‬3 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Popeyes Louisiana Kitchen - ‬13 min walk
  • ‪Golden Corral - ‬14 min walk

About this property

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers 102 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Douglasville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
A complimentary buffet breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Douglasville? This hotel has 625 square feet (58 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 625 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.7 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 16
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Hotel
Hotel Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Douglasville
Holiday Inn Express Atlanta W/ I 20/ Douglasville
Holiday Inn Express Hotel
Holiday Inn Express

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
great breakfast, clean room, staff was courteous.
Stayed 3 nights in Feb 2026

10/10 Excellent

Carina

Stayed 1 night in Feb 2026

10/10 Excellent

Shaneeza

Stayed 2 nights in Feb 2026

10/10 Excellent

Donna

!
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Clean, updated and conveniently located.
Stayed 1 night in Jan 2026

10/10 Excellent

ERNEST

Stayed 1 night in Jan 2026

10/10 Excellent

Lacy

Liked: Cleanliness
Stayed 4 nights in Jan 2026

6/10 Okay

Cassandra

Travelled with family
Liked: Cleanliness, amenities
Overall this hotel was decent. However, check-in was at 3pm and when we arrived at 3:45pm, our rooms still weren't ready and we had to wait 15 mins. The breakfast options could be much better as the eggs, omelets, turkey patties, and sausage links werent cooked thoroughly. I certainly wouldn't stay at this hotel for the breakfast options.
Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Stayed 2 nights in Dec 2025

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beds were comfy, room was clean, breakfast was well stocked, convenient location. Only downside, toilet was leaking.
Stayed 1 night in Jan 2026

10/10 Excellent

Francis

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Runduo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2026

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities
Yes clean and courteous
Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 1 night in Dec 2025

10/10 Excellent

Yavon

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so courteous and helpful, everything was excellent. My stay was very comfortable!
Stayed 4 nights in Dec 2025

10/10 Excellent

Rachelle S, Eastlake

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With everything being far in atlanta area, this location was great for everywhere we wanted to go. It was close to everything you could think of for food! It was very clean then I realized. This was not one of those lazy hotels pretending to preserve resources not cleaning your room. They clean the room daily. I hadnt seen that in years and I'm sure that is the reason the room was ACTUALLY clean. Kudos to this place. Especially set in a city where customer service doesnt exist
Stayed 2 nights in Dec 2025

10/10 Excellent

Chante

Liked: Cleanliness, staff & service, amenities
Always clean and a friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Aajaylah

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Easy check in, clean room & friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2026

10/10 Excellent

Kenya

Stayed 1 night in Dec 2025

6/10 Okay

Tawana

Travelled with family
Liked: Staff & service, amenities
Room was not fully clean! Had food on side the bed and dirty of carpet in different areas! Told front desk
Stayed 1 night in Dec 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Front desk employee was courteous but not very personable. We will continue to stay here.
Stayed 1 night in Dec 2025

10/10 Excellent

sterling

Stayed 1 night in Dec 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, front desk very pleasant and the breakfast was great!! A little expensive for its as a couple in our 70’s but needed on that side of Atlanta. Could on afford to stay one night instead of two
Stayed 1 night in Dec 2025