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Best Western Plus Waterfront Hotel

2.5 star property

Photo gallery for Best Western Plus Waterfront Hotel

1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Place, Adventure Bay Family Water Park
    ‪2 min walk‬
  • Place, Caesars Casino
    ‪7 min walk‬
  • Place, Detroit Windsor Tunnel
    ‪8 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Refrigerator, River View

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Refrigerator, River View

8.2 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.4 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Refrigerator, River View

9.0 out of 10
Wonderful
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Windsor

A stay at Best Western Plus Waterfront Hotel places you in the heart of Windsor, within a 15-minute walk of Caesars Casino and Detroit Windsor Tunnel. .This hotel is 2 mi (3.1 km) from Ford Field and 2 mi (3.2 km) from Comerica Park.

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.2 km
  • Chrysler Theatre - 2 min walk - 0.2 km
  • Windsor Riverfront - 2 min walk - 0.2 km
  • Caesars Casino - 7 min walk - 0.6 km
  • Detroit Windsor Tunnel - 8 min walk - 0.7 km

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪The Loose Goose Restopub & Lounge - ‬4 min walk
  • ‪Hikari - ‬5 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Eastwood's Grill and Lounge - ‬5 min walk
  • ‪La Guardia Italian Cuisine - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

Best Western Plus Waterfront Hotel offers 305 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 305 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Enjoy a satisfying meal at River Room Restaurant serving guests of Best Western Plus Waterfront Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
River Room Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 19 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 21 to 21 for adults and CAD 21 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults, and CAD 21 to 21 for children
  • Self parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Best Western Plus Waterfront Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 519 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 112 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 73 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Darran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good price, great views...hvac system needs complete overhaul. The suite was 88F, called front desk and maint never did show up...fixednit myself.
Stayed 1 night in Jan 2026

6/10 Okay

Tanyaradzwa

Travelled with partner
Room was in good condition,
Stayed 2 nights in Jan 2026

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Stayed with toddlers and we all had a great time!
Stayed 1 night in Jan 2026

2/10 Terrible

Donald, Brampton

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel denied check in. Room was booked for an employee. Hotel was asking physical credit card for check in the guy didn’t have it. Hotel should have charged security on the credit card that was used for booking. Guest chose to walk away instead. Terrible experience. Seeking refund for the booking
Stayed 2 nights in Jan 2026

10/10 Excellent

Monica, WIndsor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Quiet. Nice.
Stayed 1 night in Jan 2026

8/10 Good

Kaitlyn

Stayed 1 night in Jan 2026

10/10 Excellent

Noah

Stayed 1 night in Jan 2026

8/10 Good

Drew, Kitchener

Stayed 1 night in Jan 2026

2/10 Terrible

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Tv was put all night and ice machines are only on even number floors yet are elevator keycard dosnt allow us to access those floors would never stay there again
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Business traveller
Liked: Cleanliness
Disliked: Amenities
The room liked tired and the bathroom tub had a massive area where the ceramic has come away it looks awful actually to be honest. The toilet seat was loose . The bed was comfy and the view was great!
Stayed 1 night in Jan 2026

10/10 Excellent

Nazanin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and perfect staff
Stayed 1 night in Jan 2026

10/10 Excellent

Bradey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quick check in/check out
Stayed 1 night in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great
Stayed 2 nights in Jan 2026

8/10 Good

Jon

Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Front staff Tammy and Cindy were fantastic. Clean room with great beds…
Stayed 1 night in Jan 2026

10/10 Excellent

Amardip

Liked: Cleanliness, amenities, property conditions & facilities
The lady at the front stayed back and put in a double shift because the night shift called in sick. That says a lot about how much they care about their customers. She was super friendly and was very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Gavin

Stayed 1 night in Jan 2026

4/10 Poor

Stuart

Business traveller
Disliked: Property conditions & facilities
Room has seen better days
Stayed 1 night in Jan 2026

8/10 Good

Haylee

Stayed 1 night in Jan 2026

8/10 Good

toyoka

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff was nice and room was clean.
Stayed 1 night in Jan 2026

2/10 Terrible

Parth

Stayed 1 night in Jan 2026

8/10 Good

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable and very quiet. Curtains blocked out all light. Shower was nice and hot.
Stayed 1 night in Jan 2026

8/10 Good

Stephen

Stayed 1 night in Jan 2026

6/10 Okay

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
I spent extra to stay here for the pool only to find out that it was closed for maintenance which was annoying. Otherwise it was fine.
Stayed 1 night in Jan 2026

10/10 Excellent

Leah

Liked: Cleanliness
Stayed 1 night in Jan 2026