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Hilton Garden Inn Worcester

3.0 star property

Photo gallery for Hilton Garden Inn Worcester

Exterior
Indoor pool
Reception
Non-Smoking
One Bedroom Suite, One King Bed | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Bar
  • Room service

Explore the area

Map
35 Major Taylor Boulevard, Worcester, MA, 01608
  • DCU Center
    ‪5 min walk‬
  • Union Station
    ‪9 min walk‬
  • Worcester Polytechnic Institute
    ‪13 min walk‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪8 min drive‬

Room options

View all photos for Non-Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, with Bathtub, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

One King Bed, with Bathtub, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, Accessible

  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1005)
The price is NZ$287
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Hampton Inn & Suites Worcester

About the area

Worcester

With a stay at Hilton Garden Inn Worcester in Worcester (Worcester Central Business District), you'll be a 4-minute walk from DCU Center and 12 minutes by foot from Union Station. .This hotel is 0.2 mi (0.4 km) from Mechanics Hall and 0.4 mi (0.7 km) from Worcester Historical Museum.

What's nearby

  • DCU Center - 5 min walk - 0.4 km
  • Union Station - 9 min walk - 0.8 km
  • Worcester Art Museum - 11 min walk - 1.0 km
  • UMass Memorial Medical Center - 11 min walk - 1.0 km
  • Worcester Polytechnic Institute - 13 min walk - 1.1 km

Getting around

  • Worcester Station - 12 min walk
  • Logan International Airport (BOS) - 61 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Oishi Japanese Restaurant - ‬6 min walk
  • ‪Spoodles Deli - ‬5 min walk
  • ‪Mezcal Tequila Kitchen - ‬5 min walk
  • ‪Free Play Bar Arcade - ‬5 min walk

About this property

Hilton Garden Inn Worcester

Hotel with an indoor pool, a short walk to DCU Center
Hilton Garden Inn Worcester offers 199 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 199 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Hilton Garden Inn Worcester has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 14.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 10.95 to 16.95 for adults and USD 6.95 to 12.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.95 to 16.95 for adults, and USD 6.95 to 12.95 for children
  • Self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010493483
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Worcester Hilton Garden Inn
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Hilton Worcester
Worcester Hilton Garden Inn
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Hilton Garden Inn Worcester Hotel
Hilton Garden Inn Worcester Worcester
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Hilton Garden Inn Worcester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1004 reviews
Rating 8 - Good. 247 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 78 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service
Quick stay, very noisy area, walls seem quite thin can hear just about everything…
Stayed 1 night in Mar 2025

10/10 Excellent

Francina

Stayed 1 night in Mar 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

The staff is very helpful and the breakfast is nice
Stayed 2 nights in Feb 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall, the stay was nice after my check-in experience. The service person that checked me in was unpleasant. I will admit I wasn’t happy when she told me my card had failed and she gave me a unwelcoming look. The person had attitude that I’ve never received at check-in for a hotel before.
Stayed 2 nights in Mar 2025

4/10 Poor

Irene

Travelled with family
Received a handicap room although not requested. The room was very small due to the very large handicap bathroom. The shower was very uncomfortable with a shower handle you had to hold while showering instead of a regular overhead shower. Tried to change rooms and the hotel said we could not because it was booking was completed through Expedia.
Stayed 2 nights in Mar 2025

8/10 Good

nicole

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall, it was good. Check in was good. 12 check out was nice. Rooms were small. Breakfast should be included for the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gilson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Stayed 1 night in Mar 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place! Walking distance to the Palladium which is why I keep coming back
Stayed 1 night in Mar 2025

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Stayed 1 night in Mar 2025

8/10 Good

Amanda

Travelled with family and small children
Liked: Staff & service
We have stayed here before. The room was ok. We had what we needed. I think charging 2.00 for water in room is nuts it’s not a cheap hotel. The pool is NOT warm so even though they say it’s “heated” it is not. The hot tub was actually working and was hot, most of the jets don’t work but it was okay. This Hilton charged for breakfast which a lot of them give free continental- we ended up going out to eat instead and it was actually cheaper! Although they now give you a pass for the parking garage which is good but it is super inconvenient to have to unload in front and park across two streets to park especially if you’re alone with kids. Highly recommend they atleast get a valet service. Overall it was okay- a lot of the staff workers just kind of hang out in front lobby socializing.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking across from hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly ataff. The room was super clean. I would definerly stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Erin

Stayed 2 nights in Feb 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back great location for having unos and fun in the pool or hot tub!
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Karla

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Avoid if looking for a nice quiet retreat!!

We were looking forward to a nice relaxing getaway for the night on Valentine’s Day.. well we shouldn’t have chose this hotel to have that! As soon as we got there, we realized we had to park across 4 lanes of traffic in a parking garage $15, then walk over. The lobby was full of ppl there for what we didn’t realize at first, was one of multiple events being held in the building so it was loud and chaotic. The staff seemed unbothered as if this was “the usual”. We almost immediately regretted our decision but that regret would really come at 1 am when we were clearly sandwiched between two parties who were loud into the night slamming doors until 3 or 4 am. We tried calling the front desk to change rooms but got no answer.. of course, why would anyone be there that late to cater to guests that late. We ultimately chose this location over other initially due to it having a pool/hot tub but upon visiting those amenities, realized it was not worth it, the entire facility is old and outdated with paint peeling, carpet and tiles that you cringe to put your bare feet on. If you haven’t guessed, we will certainly not be back to this location, especially for the cost.
Stayed 1 night in Feb 2025

8/10 Good

jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Good enough for our needs that evening
Stayed 1 night in Feb 2025

6/10 Okay

Warren

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
There was no room cleaning service at all our entire stay. The swimming pool and hot tub were out of servic Location for drop-off is unclear/confusing. The desk staff and food staff were fabulous. Lobby was clean, comfortable, and well appointed but the lobby atmosphere was a bit uninviting.
Stayed 3 nights in Feb 2025

6/10 Okay

Ana

Business traveller
Stayed 1 night in Feb 2025