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Banyan Tree Mayakoba

5.0 star property

Photo gallery for Banyan Tree Mayakoba

Enjoy a serene view from the large window, with a sofa set and dining area for relaxation.
Property video
Relax in style with a sofa, armchairs, and a small table overlooking the sea.
Deluxe Pool Villa with Living Room | Aqua centre
Deluxe Pool Villa

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪10 min walk‬
  • Tres Rios Ecopark
    ‪10 min drive‬
  • Quinta Avenida
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪54 min drive‬

Room options

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool | Beach/ocean view

Harmony Three-Bedroom Beachfront Pool

  • 512 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Family Villa

Three-Bedroom Family Villa | Living room

Three-Bedroom Family Villa

10.0 out of 10
Exceptional
(1 review)
  • 254 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Serenity Two Bedroom Pool Villa

View from room

Serenity Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • 512 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa

  • 512 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence | Aqua centre

Three-Bedroom Family Residence

  • 256 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King

10.0 out of 10
Exceptional
(2 reviews)
  • 294 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen

  • 162 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King

10.0 out of 10
Exceptional
(3 reviews)
  • 162 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa | View from room

Lagoon & Sunset Rooftop Pool Villa

  • 222 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite

  • 156 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King | View from room

Wellbeing Sanctuary Pool Villa - King

10.0 out of 10
Exceptional
(1 review)
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite

  • 230 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Pool Villa

View from room

Serenity Pool Villa

9.0 out of 10
Wonderful
(4 reviews)
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Villa

Deluxe Pool Villa

Deluxe Pool Villa

  • 293 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -Queen

View from room

Beachfront Lanai Pool Suite -Queen

  • 294 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool Villa with Living Room

Deluxe Pool Villa with Living Room

Deluxe Pool Villa with Living Room

  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Pool Villa

Bliss Pool Villa

Bliss Pool Villa

9.8 out of 10
Exceptional
(7 reviews)
  • 293 sq m
  • Sleeps 3
  • 1 King Bed

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  • Parking included
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The price is NZ$1,654
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includes taxes & fees
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About the area

Playa del Carmen

Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. .This beach hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.

What's nearby

  • El Camaleón Mayakoba Golf Course - 10 min walk - 0.8 km
  • Gran Coyote Golf - 5 min drive - 3.6 km
  • Playa Xcalacoco - 6 min drive - 2.9 km
  • Tres Rios Ecopark - 10 min drive - 6.0 km
  • Quinta Avenida - 11 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Buffet Sunset - ‬16 min walk
  • ‪Yucatán Main Restaurant - ‬12 min drive
  • ‪5th Avenue - ‬17 min walk
  • ‪Mamma Mia - ‬17 min walk

About this property

Banyan Tree Mayakoba

Luxury hotel on the beach, with 2 outdoor pools
Banyan Tree Mayakoba offers 161 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banyan Tree Mayakoba Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Sands Beach Club - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Oriente - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Cello - This restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Saffron - Overlooking the garden, this fine-dining restaurant specializes in Thai cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Tomahawk Open Fire Latin - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cello
  • Oriente
  • Saffron
  • Sands Beach Club
  • Tomahawk Open Fire Latin

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,310 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 134 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.71 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 134 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Banyan Tree Mayakoba Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 856 out of 1000 reviews
Rating 8 - Good. 101 out of 1000 reviews
Rating 6 - Okay. 25 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saurabh, Oakvlle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent, vip
Stayed 5 nights in Mar 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with excellent customer service. We had a fantastic stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tomoyo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
Stayed 4 nights in Mar 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Christy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is stunning. Some difficulties with service but overall an amazing trip.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jamie

Stayed 7 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
Stayed 3 nights in Feb 2025

8/10 Good

Ted

Travelled with partner
Liked: Staff & service
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Stayed 5 nights in Feb 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
overall ok experience. not worth the cost at all.
Stayed 5 nights in Feb 2025

8/10 Good

Tanya

Stayed 7 nights in Feb 2025

10/10 Excellent

Stephen, Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
Stayed 3 nights in Feb 2025

10/10 Excellent

Ma Socorro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Armond, simi valley

Travelled with partner
Liked: Staff & service
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
Stayed 6 nights in Jan 2025

10/10 Excellent

Yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and concierges were super helpful with anything we needed throughout the trip! The resort allowed for a lot of privacy in our villa and allowed us to truly relax. They even spoiled us with an upgrade to help us celebrate our 20th anniversary and baby moon! Only thing I would add is a good coffee shop!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, amenities and variety

First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
Stayed 8 nights in Jan 2025

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Mikhail, Redmond

Stayed 10 nights in Dec 2024

10/10 Excellent

Kaitlin

Stayed 2 nights in Jan 2025

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Amenities, property conditions & facilities
We loved banyan tree! The villas are so nice and private. The staff goes above and beyond! Loved eating at saffron on our last night but all the food was amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Johnny Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really private and safe.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mission accomplished! We showed up weary from a busy year and came home refreshed. Upon arrival we were welcomed with fresh guacamole that continued with outstanding hospitality and genuine joy serving the guests each day, great food options, beautiful rainforest spa experience and ended with the ease at checkout! Sonia, Abi, Gama and the entire crew SIX STARS!!! WELL DONE
Stayed 6 nights in Jan 2025