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Harbour House

4.0 star property

Photo gallery for Harbour House

Restaurant
Front of property
Reception
Superior Room
Designer store

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Shaw Festival Theatre
    ‪7 min walk‬
  • Peller Estates Winery
    ‪4 min drive‬
  • Jackson-Triggs Winery
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Land view from property

The Shaw Club Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1006)
The price is NZ$350
for 1 room
includes taxes & fees
19 May - 20 May
The Shaw Club Hotel

About the area

Niagara-on-the-Lake

Located in Niagara-on-the-Lake (Old Town Historic District), Harbour House is a 5-minute walk from Simcoe Park and 7 minutes by foot from Shaw Festival Theatre. .This hotel is 0.6 mi (0.9 km) from Niagara-on-the-Lake Golf Club and 0.6 mi (1 km) from Royal George Theatre.

What's nearby

  • Shaw Festival Theatre - 7 min walk - 0.7 km
  • Niagara-on-the-Lake Golf Club - 11 min walk - 1.0 km
  • Royal George Theatre - 11 min walk - 1.0 km
  • Peller Estates Winery - 4 min drive - 2.6 km
  • Jackson-Triggs Winery - 5 min drive - 3.6 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 23 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 34 min drive

Restaurants

  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪The Irish Harp Pub - ‬10 min walk
  • ‪Peller Estates Winery - ‬4 min drive
  • ‪Cannery Restaurant - ‬2 min drive
  • ‪Niagara Oast House Brewers - ‬5 min drive

About this property

Harbour House

Hotel with free breakfast, a quick walk to Shaw Festival Theatre
Harbour House offers 31 air-conditioned accommodations with fireplaces and iPod docking stations. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Digital television is provided. Bathrooms include designer toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Treat yourself to a stay in one of the 31 individually decorated guestrooms, featuring fireplaces. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1003 reviews
Rating 8 - Good. 176 out of 1003 reviews
Rating 6 - Okay. 57 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a cheap, quick getaway, so our expectations weren't especially high. We surprised by the excellent facilities, amenities, and service. From check-in (with home-made cookies) to check-out, never have we had such enthusiastic care and attention from the staff at any other establishment in North America. Value added included a continental ( ) breakfast (included eggs, and tea/coffee service), afternoon wine tastings, and free shuttle service to the main area of town (Alison, the shuttle driver, was extremely helpful and accommodating). The room was beautiful, tastefully decorated, with a gas fireplace, Nespresso machine, fridge, etc. The bathroom featured an over-sized tub with jets and a very large shower. Downsides: the room was extremely warm—no real occasion to use the fireplace and no room-specific climate control (with the fan on, even -3º cold from outside the open windows didn't make it into the room). Although equipped with a TV, it was pretty outdated with no streaming options and limited cable channels—not that that was a high priority for us. Torn between recommending this place and "keeping it our secret."
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a weekend
Stayed 1 night in Jan 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay at the Harbour House! The room was so cozy and had everything we needed. The service from every single staff member we encountered was outstanding. Great location as well. We will be back!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect get away

My husband and I visited Niagara on the Lake for our mini honeymoon and the Harbor House was the perfect place for us. It was quiet and private while still being close to town. We loved the shuttle service that came with our stay and the staff was very nice and a wealth of information!
Stayed 3 nights in Jan 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service
Pet friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer and Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of our favourite boutique hotels to visit
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Outstanding service and friendliness

Great stay. Most friendly staff we have ever experienced. Made me proud of Canadian business that tries so hard to accommodate guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly staff. Clean and comfortable room. Chat service for any questions or problems. Great experience so far!
Stayed 1 night in Dec 2024

10/10 Excellent

Trish

Travelled with partner
Liked: Staff & service, property conditions & facilities
Love this place. Will be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ritesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience Staff were amazing. Very delicious breakfast Rooms were big and spacious. Will come back again
Stayed 1 night in Dec 2024

10/10 Excellent

Raveen

Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
A very impressive first visit
Stayed 1 night in Dec 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Raveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing in every way!

Amazing in every way. The people here are lovely. They offer a great breakfast, wine and cheeze night and free shittle service to anywhere you want to go. We will be back !
Stayed 1 night in Dec 2024

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first I was very disappointed with the room but I was fortunate that another was available that suited me much more the layout of the room was better and rather that French doors like the first suite this had windows that I could open for some fresh air. It was a bit too close to the ice machine and I wish the bathroom had a night light and that you could control the fireplace it is either full on or off no mid point
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and was nicely decorated. Staff was outstanding. Upon check in we were offered fresh cookies which was such a sweet touch. Having the shuttle as an option is a huge bonus to this property!
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been coming here for over 10 years, usually the weekend before the Christmas week. They never fail to impress with great customer service, and the best breakfast. Thank you!
Stayed 1 night in Dec 2024