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Hotel Daniela

4.0 star property

Photo gallery for Hotel Daniela

Sauna, hot tub, steam room, hot stone massages, Thai massages
Sauna, hot tub, steam room, hot stone massages, Thai massages
Alpine Roof Suite
View from property
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View map
Steinmattstrasse 39, Postfach 354, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪10 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)

Room options

View all photos for Cosy Room

Free toiletries, hair dryer, towels, soap

Cosy Room

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Swiss Style Double Room

Swiss Style Double Room

Swiss Style Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpine Roof Suite

Alpine Roof Suite | Living room

Alpine Roof Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Swiss Style Double Room Plus

Swiss Style Double Room Plus | Bathroom

Swiss Style Double Room Plus

10.0 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Room, Ground Floor

Free toiletries, hair dryer, towels, soap

Basic Room, Ground Floor

9.8 out of 10
Exceptional
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior
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About the area

Zermatt

When you stay at Hotel Daniela in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. .This spa hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 10 min walk - 0.8 km

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬5 min walk
  • ‪Brown Cow Pub - ‬5 min walk
  • ‪Restaurant du Pont - ‬4 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Elsie Bar - ‬4 min walk

About this property

Hotel Daniela

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Hotel Daniela offers 23 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

Children under 18 years old are not allowed in the hot tub without adult supervision. Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 23 guestrooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a hot tub, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, ski storage, and gift shops/newsstands.
A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include multilingual staff, luggage storage, and an elevator. A train station pick-up service is provided at no charge.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Sauna
  • Ski storage
  • Steam room

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Treatment room

Accessibility

  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - October 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the hot tub with adult supervision
Guests under 18 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Daniela Hotel
Daniela Zermatt
Hotel Daniela
Hotel Daniela Zermatt
Daniela Hotel Zermatt
Hotel Daniela Hotel
Hotel Daniela Zermatt
Hotel Daniela Hotel Zermatt

Hotel Daniela Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 341 out of 448 reviews
Rating 8 - Good. 90 out of 448 reviews
Rating 6 - Okay. 12 out of 448 reviews
Rating 4 - Poor. 1 out of 448 reviews
Rating 2 - Terrible. 4 out of 448 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

CLARENCE

Stayed 1 night in Jul 2025

10/10 Excellent

Krithik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful place to stay with incredible amenities and even kinder staff!
Stayed 1 night in Jul 2025

8/10 Good

juan diego

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a view of the Matterhorn from our two balconies! Very cozy chalet feel and the breakfast was great with amazing service and very friendly staff! It was close to the train and even had hotel shuttle to and from that was fast and efficient . Spa is for 18 yrs and up but this was not indicated on the Expedia site so they allows my 8 and 11 yr old in and nobody said a word . The hot tub area in not large but was cozy! Overall amazing! I’m
Stayed 2 nights in Jul 2025

10/10 Excellent

Greg

Stayed 3 nights in Jul 2025

10/10 Excellent

Swapna

Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Travelled with partner
The location and the breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was fantastic! They really know how to run a hotel. Not one need was unaccounted for, from the little touches in the room to the exceptional breakfast buffet. My American family has been traveling across Europe for several weeks now and Daniela tops our hotel experience. Most of the hotels nickel and dime you for every little thing, but this hotel provided exactly what you needed without viewing it as a method to add to your bill. It felt like they really wanted you to be happy and comfortable. We needed that after so many days on the rails. I recommend highly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Stayed 3 nights in Jun 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most charming hotel I have ever stayed in! Breathtaking area.
Stayed 1 night in May 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steven, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff and in a good location.
Stayed 3 nights in May 2025

10/10 Excellent

Jaimie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is part of a small local hotel chain, the family has an incredible story being local to the area from before 1918. While at the hotel, we experienced a village wide blackout and were snowed in. The staff worked quickly to adjust our accommodations and move us to one of their other hotels with emergency power. You can often find members of the family around the different hotels jumping into action to assist staff and make sure all guest are taken care of. During the power outage, the staff showed true hospitality doing everything they could to make our stay as comfortable and accommodating as possible
Stayed 1 night in Apr 2025

2/10 Terrible

Naeem

Disliked: Staff & service, amenities, property conditions & facilities
No aircon in the property. you have to open windows to get fresh air. I was on grounf and felt unsafe. It we noicy too.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. In the center of town. Very nice staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Zermatt

Most wonderful stay at Hotel Daniela!!! All fscilities were over and above what is usually seen. From included morning breakfast to all day snacks to a backpack free of charge to use during your activities the hotel thought of it all!! The spa facility is fantastic and the staff is extremely welcoming and helpful. The attention to details is what would be expected from a 5 star plus establishment but is rarely seen. Hotel Daniela did not fail to exceed expectations and I would not stay anywhere else in Zermatt!
Stayed 2 nights in Mar 2025

10/10 Excellent

Zulsiramar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaohui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Breakfast is delicious. Bed is comfortable, with different pillow options for you to choose. Spa is a highlight. They provide snacks & fruits throughout the day which is a very nice thing. Location is great too, just a few minutes walk to the bus stop.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Alvaro

Stayed 1 night in Jul 2024

10/10 Excellent

Holly, Batavia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our entire experience at Hotel Daniela! You’ll find a welcoming lobby & staff, the coziest rooms and most delicious breakfast buffet. The hiking offerings are abundant & we appreciated the sauna & spa afterwards. Daily fruit & cake too! Victoria & Tania were the most helpful of hostesses. We shall return!
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Can’t wait to come back. The staff went out of their way to make sure we were taken care off.
Stayed 1 night in Jun 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved staying at hotel Daniela. The people were sooooo friendly and helpful. I would come back here in a minute.
Stayed 4 nights in May 2024

10/10 Excellent

Ambica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place with very attentive staff. The rooms are big with windows and balconies, very well appointed and Uber clean. The staff is well trained, proactive and helpful. Would love to stay here again.
Stayed 1 night in May 2024