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Novotel Amsterdam City

4.5 star property

Photo gallery for Novotel Amsterdam City

Meeting facility
Creator video
Terrace/patio
Lobby lounge
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Europaboulevard 10, Amsterdam, 1083 AD
  • Place, Amstelpark
    ‪3 min walk‬
  • Place, RAI Exhibition and Congress Centre
    ‪9 min walk‬
  • Place, Shopping Center Gelderlandplein
    ‪10 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪11 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Down duvets, in-room safe, blackout curtains, soundproofing

Executive Room, 1 Queen Bed

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Down duvets, in-room safe, blackout curtains, soundproofing

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Down duvets, in-room safe, blackout curtains, soundproofing

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Down duvets, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(44 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Down duvets, in-room safe, blackout curtains, soundproofing

Superior Room, 2 Single Beds

7.8 out of 10
Good
(7 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Down duvets, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,001 reviews
Mercure Amsterdam City

About the area

Amsterdam

Located in Amsterdam (Amsterdam South), Novotel Amsterdam City is a 3-minute walk from Amstelpark and 14 minutes by foot from Shopping Center Gelderlandplein. .This family-friendly hotel is 2.4 mi (3.8 km) from Rijksmuseum and 2.4 mi (3.9 km) from Van Gogh Museum.

What's nearby

  • Amstelpark - 3 min walk - 0.3 km
  • European Medicines Agency - 6 min walk - 0.5 km
  • RAI Exhibition and Congress Centre - 9 min walk - 0.8 km
  • Shopping Center Gelderlandplein - 10 min walk - 0.9 km
  • World Trade Center - 18 min walk - 1.6 km

Getting around

  • Drentepark Stop - 3 min walk
  • Amsterdam RAI Station - 5 min walk
  • Amsterdam Airport Schiphol (AMS) - 12 min drive

Restaurants

  • ‪Selva - ‬8 min walk
  • ‪Bar Moana - ‬11 min walk
  • ‪Le Pain Quotidien - ‬15 min walk
  • ‪Element Amsterdam - ‬15 min walk
  • ‪Grand Cafe - RAI Amsterdam - ‬15 min walk

About this property

Novotel Amsterdam City

Novotel Amsterdam City offers 610 accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters. 55-inch LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 610 guestrooms featuring MP3 docking stations and espresso makers. Wired and wireless internet access is complimentary, while 55-inch LED televisions with digital programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by URBN, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Amsterdam? This hotel has 13993 square feet (1300 square meters) of space consisting of a conference center and 20 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
URBN - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 38 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • URBN

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 20 meeting rooms
  • Computer station
  • Conference centre (13,993 square foot of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (99 centimetre high)
  • Lift (150 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 70.00
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 38 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Novotel
Novotel Amsterdam City
Novotel Hotel Amsterdam City
Novotel Amsterdam City Hotel
Amsterdam Novotel
Novotel Amsterdam City Hotel Amsterdam
Novotel Amsterdam City Hotel
Novotel Amsterdam City Amsterdam
Novotel Amsterdam City Hotel Amsterdam

Novotel Amsterdam City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Muneeb

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleanliness and courteous staff
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Stayed 4 nights in Oct 2025

10/10 Excellent

Kamrul

Stayed 1 night in Nov 2025

8/10 Good

Calvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were comfortable and staff checked us in early.
Stayed 2 nights in Nov 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean and bed comfortable, staff helpful
Stayed 2 nights in Oct 2025

6/10 Okay

Edward

Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, nice and quiet. Bathroom slightly small but very functional and great shower. Staff were lovely too. Highly recommend!
Stayed 2 nights in Oct 2025

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, very close to RAI andits stain, but a bit far from the city main areas of interest
Stayed 7 nights in Oct 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Cheuk Hon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 6 nights in Oct 2025

10/10 Excellent

Leazelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to conference facilities
Stayed 4 nights in Oct 2025

8/10 Good

Raymond

Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great facility for hosting clients.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marlyse

Travelled with family
Liked: Cleanliness, amenities
Beautiful and cleaned. Love their breakfast buffet!
Stayed 1 night in Aug 2025

10/10 Excellent

Tamer Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff Clean hotel Great breakfast
Stayed 3 nights in Oct 2025

6/10 Okay

Ashish

Business traveller
Disliked: Staff & service
Absolutely untrained staff
Stayed 4 nights in Oct 2025

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was nice and atmostphere was nice but restaurant food is aweful and overpriced.
Stayed 1 night in Oct 2025

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The air conditioning didn’t cool the room at all. I told the front desk and they said they sent someone to look at it but it didn’t get any better. The bathroom was pretty beat up. And the toilet is so close to the wall that I couldn’t sit on it straight and I’m not a big guy. The bar tender wasn’t very friendly but everyone else was great! Not enough staff at the restaurant on race weekend. Half the restaurant was empty but they didn’t have a table for us because they didn’t have enough staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Hamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooms, close to public transport. A very enjoyable stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mfoniso Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, well recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

FARZAD

Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean room
Stayed 4 nights in Aug 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities
Lovely hotel
Stayed 2 nights in Aug 2025