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VERY comfortable bed and nice heavy pillows. Super clean room and everywhere else, as well. Staff was very friendly and helpful. My only minor complaint is the VERY stingy wine pours from the bar. Their large pour was smaller than most restaurants' small pour; not just once, either...all of them, over the course of 4 days, were very light. There were LOTS of really nice little restaurants and coffee shops in very short walking distance.

Good sized room, clean, nice bathroom, friendly staff.

We were only there for an evening, but if longer the spa/pool area very good. Pool was outside which we loved, its nice to sit under an umbrella around a pool to chill for a few hours. Lots of hotels have indoor pools. Has good underground parking, very well located to everything. Lots of restaurants, cafes, etc. Has a very nice cocktail lounge. Big rooms, great beds, and bathroom. All in all totally recommend and we will be back.

I often stay here for sorter work trips. Convenient central location. Prefer the rooms on higher floors and to the side or back away from King William Street. Comfortable bed. Tv is old and not inspiring to watch with movie all paid, but means I get out and about instead.

We chose this hotel because we wanted 1. On site restaurant so no need to go out at night for a meal. 2. Guest laundry facilities where we could do our own washing. We travel light so need to wash clothes every few days. On arrival the restaurant was closed - only open at weekends. We were not informed of this on booking. On 2nd day Sid refused access to laundry after 7pm as"guests want to sleep". This was hugely inconvenient and unnesessary. Rooms are advertised as soundproof and Manager Mark told us next day that laundy is available 9am to 9pm. On day 2 tv did not work . Av connection needed resetting. No in room instruction. Front desk said someone would sort. Sid was asked when no one came and denied he had offerred assistance. Rooftop garden is a hotel feature.Access was not allowed on first morning due to function but when we saw the garden later it is overhyped. Very small and only with views of other high rise blocks. On the whole staff were helpful, with the exception of Sid who was deliberately obstructive. Hotel failed to deliver on benefits it claimed to provide as outlined above

Clean property & room, very comfortable bed