Comfort Inn & Suites Hamburg - Buffalo South

2.5 star property

Photo gallery for Comfort Inn & Suites Hamburg - Buffalo South

Free buffet breakfast
Fitness facility
Exterior
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Parking included

Explore the area

View map
3615 Commerce Pl, Hamburg, NY, 14075
  • Hilbert College
    ‪3 min drive‬
  • Hamburg Fairgrounds
    ‪4 min drive‬
  • Highmark Stadium
    ‪7 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(26 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

7.8 out of 10
Good
(14 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(67 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Hamburg

With a stay at Comfort Inn & Suites Hamburg - Buffalo South, you'll be centrally located in Hamburg, a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium. .This hotel is 10.4 mi (16.7 km) from KeyBank Center and 0.9 mi (1.5 km) from South Shore Golf Course.

What's nearby

  • Hilbert College - 3 min drive - 3.6 km
  • Hamburg Fairgrounds - 4 min drive - 4.3 km
  • Hamburg Gaming at the Fairgrounds - 5 min drive - 4.7 km
  • Highmark Stadium - 7 min drive - 8.3 km
  • KeyBank Center - 19 min drive - 25.0 km

Getting around

  • Buffalo-Exchange Street Station - 20 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 28 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Cyclone Bar - ‬6 min drive
  • ‪2 Scoops Ice Cream - ‬3 min drive
  • ‪Starbucks - ‬17 min walk

About this property

Comfort Inn & Suites Hamburg - Buffalo South

Hotel in Hamburg with free breakfast and a fitness center
Comfort Inn & Suites Hamburg - Buffalo South offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Reviews

Comfort Inn & Suites Hamburg - Buffalo South Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 356 out of 1004 reviews
Rating 8 - Good. 265 out of 1004 reviews
Rating 6 - Okay. 174 out of 1004 reviews
Rating 4 - Poor. 104 out of 1004 reviews
Rating 2 - Terrible. 105 out of 1004 reviews

Reviews

2/10 Terrible

Theresa

Travelled with family
My reservation was canceled without prior notification due to overbooking on a high demand weekend
Stayed 1 night in Jun 2025

10/10 Excellent

Ginger

Stayed 2 nights in Jun 2025

10/10 Excellent

ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2025

2/10 Terrible

Jaki

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
We was told that the pool was up and running but when we got there she told us no it was down for repairs then our room didn't have a fridge and the room smelled like dog or a sweaty person. I will not be coming back
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Travelled with family
Disliked: Amenities, property conditions & facilities
Stay servednitd purpose for a one night stay. Tub had some issues on side wall and TV was small. Bed was comfy and they give you enough pillows. Free breakfast was ok as well. Front desk was helpful trying to add stay for points but not friendly
Stayed 1 night in Jun 2025

4/10 Poor

Eric

Stayed 1 night in Jun 2025

4/10 Poor

sunny

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, the bedsheets were like they haven’t been washed, room smells like it was used as a smoking room. I asked and confirmed with the staff and was told this is non smoking property so it shouldn’t be. The staff was very helpful but before making any decision they were calling management and mentioned that they will get in trouble if not. Checked out in very early morning and it was not a breakfast time, kids tried to have muffin and was told not to take it or she will get in trouble. I am like, we are paying for this. But any ways clearly choice hotels have reduced their standards. I will not stay there again and wouldn’t recommend it to anyone either.
Stayed 2 nights in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Shreedutta

Travelled with family
Disliked: Property conditions & facilities
I got this for $200 a day cost. It is not that value for price! Old property with 90s decors- lined wallpaper, old carpets, tiled floors. The TV remote working partially. Old amenities. Breakfast was ok with eggs, bacon and waffles. The juice machine mixing extra water in juice - the receptionist tried to fix and was successful to some extent. I’d compare it to motel 6, red roof inn level. For extra $20, holiday inn next door was available. Nothing big issues overall.
Stayed 1 night in Jun 2025

8/10 Good

Glenna

Liked: Cleanliness, staff & service
All fine for an overnight stay
Stayed 1 night in Jun 2025

4/10 Poor

Russell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floors dirty. Shower curtain rod broke. Everything worn. Old TV. Breakfast was good. Bed ok. Nothing special but was the cheapest we could find.
Stayed 1 night in Jun 2025

8/10 Good

Ronald

For our travels, it’s a good location.
Stayed 1 night in May 2025

6/10 Okay

Susan, Kingsport

Stayed 5 nights in May 2025

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The grossest hotel I’ve ever stayed at. I thought the roof was going to fall in and everything was broken or dirty. Third world country vibes.
Stayed 2 nights in May 2025

8/10 Good

Kenneth

Stayed 1 night in May 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is not safe. I found the emergency exit door at the end of the hallway by the stairwell propped open with a rock so anyone could enter the hotel. When I told the front desk she was rude and acted like it was not a big deal and necessary for staff to have a smoke break or for people to walk their dog and get back in. She then tells me she’s the manager! There was no apology and laughed off my concern. Mind you there is a door next to it for a key card that was not working and actually had the exterior key tap removed from the wall. Clearly doesn’t care for the safety of their guests. Do not recommend!
Stayed 1 night in May 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort

Broken lock

Lock not working properly. Staff knew about it. No accessible rooms in the hotel per desk clerk.
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. My only issue was there was no housekeeping and clean fowls brought in daily. They told us every third day!!! Also our room was fairly close to lobby and midnight they woukd break out the vacuum and do housekeeping!!! Keeping us up.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfortunite event

Comfort inn and Suites Hamburg NY did cancel our and other reservations on May 4, 2025. They gave the rooms to the national Guards. Hotel sent a text and called to inform us that room was cancelled. At the last minute we had to scramble to find another hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is comfortable, quiet, and has a good selection for breakfast.
Stayed 1 night in May 2025

6/10 Okay

Horace

Stayed 1 night in Apr 2025

2/10 Terrible

vivian

Stayed 2 nights in Jan 2025

4/10 Poor

vivian

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
WAS DIRTY WE GET THER THEY CHANGED OUR ROOM FROM KING TO 2 DOUBLE BEDS THE LADY AT THE DESK WAS VERY CRANKY.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025