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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property

Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Terrace/patio
Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area
Suite, 1 King Bed, Balcony, River View (with Sofabed)
Blackout curtains, iron/ironing board, free cots/infant beds, Internet
Suite, 1 King Bed, Balcony, River View (with Sofabed)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View map
One Fourth Street, Troy, NY, 12180
  • Place, Rensselaer Polytechnic Institute
    ‪3 min walk‬
  • Place, Troy Savings Bank Music Hall
    ‪5 min walk‬
  • Place, Russell Sage College
    ‪6 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Troy

Located in Troy, Best Western Plus Franklin Square Inn Troy/Albany is in the historical district, a 4-minute walk from Rensselaer Polytechnic Institute and 7 minutes by foot from Troy Savings Bank Music Hall. .This hotel is 0.5 mi (0.7 km) from Russell Sage College and 7.4 mi (11.9 km) from Palace Theater.

What's nearby

  • Rensselaer Polytechnic Institute - 3 min walk - 0.3 km
  • Troy Waterfront Farmers' Market - 5 min walk - 0.4 km
  • Troy Savings Bank Music Hall - 5 min walk - 0.5 km
  • Russell Sage College - 6 min walk - 0.6 km
  • MVP Arena - 12 min drive - 15.6 km

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Albany Intl. Airport (ALB) - 20 min drive

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬6 min walk
  • ‪Brown's Brewing Company - ‬3 min walk
  • ‪Oh Corn! - ‬4 min walk
  • ‪518 Craft Bar + Tasting Room - ‬6 min walk
  • ‪Ryan's Wake - ‬2 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Hotel with free breakfast, 4-minute walk to Rensselaer Polytechnic Institute
Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe. A complimentary full breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
BEST WESTERN PLUS Franklin Square Troy Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany
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Best Western Plus Franklin Square Inn Troy/Albany Hotel Troy

Reviews

Best Western Plus Franklin Square Inn Troy/Albany Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 578 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

Reviews

8/10 Good

Mary E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast!

Breakfast was one of the better free hotel breakfasts I’ve had!
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth
Stayed 1 night in Jul 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, comfortable, inexpensive, and good quality. Cleanliness is good. Breakfast is bland and generic. Overall exactly what I would expect for a budget hotel. Parking lot is a bit confusing to get into. Troy is a mixed bag of decent walkable areas and some sketchy areas.
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Stayed 1 night in Jul 2025

2/10 Terrible

Gabrielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great! Western

Spacious room, nice counter space/desk area. Good hot breakfast, elevator. No coffee maker, No Microwave in room. But coffee available in lobby. Sufficient lighting and outlets for electronics.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Ginger, Morgan Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and welcoming. Breakfast was very good. Room was clean and fresh and new.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot by the waterfront. Hotel was clean and quiet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Very clean and staff is exceptionally welcoming. Comfortable beds and pillows.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to eat at Dinosaur BBQ as we made our way up the state and this place was a great option to spend the night
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Good breakfast Bed was a little uncomfortable but otherwise the room was good.
Stayed 1 night in Jul 2025

8/10 Good

Cambria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ginger, Burlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived 5 hours later than expected, so I called the hotel beforehand to let them know we’d be late. There were no problems arriving late. They suggested a restaurant that would deliver food that late. It was great. Staff were friendly and helpful. Clean rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2025

10/10 Excellent

chandni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Connor

Stayed 4 nights in Jul 2025

8/10 Good

Mike Constantine or Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2025

10/10 Excellent

john, ozone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great and centrally located. It is within walking distance to many restaurants, pubs and shopping. I asked not to be near a wedding party or animals and they gave us a room out of the way. I had a bad experience with this in the past but they heeded my request and it was awesome!
Stayed 1 night in Jul 2025

8/10 Good

Rachael

It was very basic. Nothing fancy. Breakfast was nice. Friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

A

Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Troy - A hidden gem

Loved the city of Troy. First overnight there. Great BBQ place right next door on the Hudson River. AMAZING farmers market filled numerous city blocks on Saturday. Will be back!
Stayed 1 night in Jul 2025