Hilton Garden Inn Albany/SUNY Area

3.0 star property

Photo gallery for Hilton Garden Inn Albany/SUNY Area

Exterior
Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace
Reception
Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Laundry

Explore the area

Map
1389 Washington Ave, Albany, NY, 12206
  • University at Albany
    ‪18 min walk‬
  • Crossgates Mall
    ‪2 min drive‬
  • Colonie Center Mall
    ‪3 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪9 min drive‬

Room options

One King Bed

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Beds

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

King evolution suite

  • 107 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds, Non-Smoking, Accessible

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible

  • 107 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Albany

With a stay at Hilton Garden Inn Albany/SUNY Area in Albany, you'll be within a 5-minute drive of University at Albany and Crossgates Mall. .This hotel is 3.9 mi (6.3 km) from Albany Medical Center and 4.2 mi (6.8 km) from The Egg.

What's nearby

  • University at Albany - 18 min walk - 1.5 km
  • Crossgates Mall - 2 min drive - 3.3 km
  • Colonie Center Mall - 3 min drive - 2.9 km
  • Albany Medical Center - 6 min drive - 5.7 km
  • The Egg - 8 min drive - 7.1 km

Getting around

  • Albany International Airport Station - 10 min drive
  • Albany Intl. Airport (ALB) - 10 min drive

Restaurants

  • ‪Dave's Hot Chicken - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪City Line Bar and Grill - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive

About this property

Hilton Garden Inn Albany/SUNY Area

Hotel with free parking, near University at Albany
Hilton Garden Inn Albany/SUNY Area offers 126 accommodations with coffee/tea makers and hair dryers. Beds feature Tempur-Pedic mattresses. 43-inch LCD televisions come with premium cable channels.

This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 guestrooms featuring microwaves and LCD televisions. Your room comes with a Tempur-Pedic bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include a reception hall and a vending machine.
You can enjoy a meal at The Garden Grill serving the guests of Hilton Garden Inn Albany/SUNY Area, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Garden Grill - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Garden Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Built in 2007
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities are closed on Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Albany/SUNY Area
Hilton Garden Inn Hotel Albany/SUNY Area
Hilton Garden Inn Albany/SUNY Area Hotel Albany
Hilton Garden Inn Albany/SUNY Area Hotel
Hilton Garden Inn Albany/SUNY Area Albany
Hilton Garn AlbanySUNY Area A
Hilton Albany Suny Area Albany
Hilton Garden Inn Albany/SUNY Area Hotel
Hilton Garden Inn Albany/SUNY Area Albany
Hilton Garden Inn Albany/SUNY Area Hotel Albany

Hilton Garden Inn Albany/SUNY Area Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room, very cute and clean. It had everything I needed. The bed was amazing, I will be coming back again.
Stayed 1 night in Mar 2025

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kristopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michele

Liked: Staff & service
Rooms were clean very nice staff. Didn't know they were renovated the hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

KIM

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I specifically stay at this hotel because it had a restaurant and bar. Both of which were demolished and under construction. We had to enter through the back of the building, which was littered with garbage and the temporary check-in area was a disaster area, very unhappy!
Stayed 1 night in Mar 2025

4/10 Poor

Krystle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was completely under construction. There was no access to a lobby bathroom, bar, gym or pool. The people working the front desk were rude and didn't help. There was also no parking at night because of all the construction
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
Staff was amazing. Room was clean. Excellent stay
Stayed 1 night in Mar 2025

10/10 Excellent

stephen

Liked: Staff & service, amenities
Major reconstruction
Stayed 1 night in Mar 2025

4/10 Poor

Zaidoon

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Meh… had I known…

The hotel was under MAJOR renovations. Services such as the gym was unavailable. Navigating through work site that doubled up as a hotel was unpleasant. The parking situation was less than ideal. When discussed with the staff, I was dismissed.
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Stayed 1 night in Feb 2025

2/10 Terrible

Kaity

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I usually stay at this location due to it being very close to my sons college. But they dont have a school discount. This time on my stay my room had mold in the bathroom shower and im allergic to mold but was only a one night stay. Check in was horrible my handicap cousin needed to use the rest room while checking in and was told their was no restroom available for regular people to utilize. Then provided a key to another room to use, i understand that its under construction and the kitchen was closed but was open for breakfast. I wish i had known before my stay that the kitchen was closed i would have made different accommodations before my visit. Staff needs customer service etiquette classes so they can learn that talking about handicap people is offensive and wrong. Other then that my stay was quiet.
Stayed 1 night in Feb 2025

6/10 Okay

Samuel

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very upset that none of the amenities were available. They said it had pool and the pool’s been closed for a long period of time but yet they still have the signs up on the elevator stating a pool and spa. They never notified anyone that there was renovations going on on their website until we already were there Very disappointed with notification because I definitely would’ve not picked there. It may have possibilities after renovation, but people really should be notified and if they say they did, it definitely wasn’t on there because I would’ve never picked it.
Stayed 1 night in Feb 2025

6/10 Okay

Kristin

Travelled with family, Business traveller
Disliked: Amenities
Property was under construction. Staff were welcoming and our room was clean.
Stayed 1 night in Feb 2025

4/10 Poor

Karen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction which was not disclosed beforehand making it very inconvenient and unsafe. There was a mess everywhere around the property. Just didn’t seem clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

kim

Stayed 1 night in Dec 2024

10/10 Excellent

Joeanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a quick trip this hotel was perfect !
Stayed 1 night in Dec 2024

8/10 Good

ADEJOKE

Stayed 1 night in Nov 2024

10/10 Excellent

Joaquina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Farod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Stayed 1 night in Oct 2024

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No restaurants within walking distance.
Stayed 1 night in Sep 2024

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sophie

Liked: Cleanliness
Stayed 1 night in Oct 2024