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Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world

5.0 star property

Photo gallery for Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world

Exterior
2 restaurants, breakfast, lunch, dinner served; local cuisine
Body treatments, aromatherapy, body wraps, body scrubs, facials
Lobby
Rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Spa

Explore the area

View map
Avenida Liberdade, 185, Lisbon, 1269-050
  • Place, Avenida da Liberdade
    ‪1 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Place, Rossio Square
    ‪13 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, City View

View from room

Deluxe Room, City View

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, City View (Extra Bed 2 adults + 1 child)

View from room

Deluxe Room, City View (Extra Bed 2 adults + 1 child)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Room, City View (Extra Bed 3 adults)

View from room

Deluxe Room, City View (Extra Bed 3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Room (Avenue View)

Deluxe Room (Avenue View)

Deluxe Room (Avenue View)

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite (Extra Bed 2 adults + 1 child)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite (Extra Bed 3 adults)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite (Extra Bed 3 adults)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Suite

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Deluxe, 2 Adults + 1 Child)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Room (Deluxe, 2 Adults + 1 Child)

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (Deluxe, 3 adults)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Room (Deluxe, 3 adults)

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Suite

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Family Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Family Room

  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Presidential Suite

  • Sleeps 2

View all photos for Diplomatic Suite

Bathroom

Diplomatic Suite

  • Sleeps 2

View all photos for Deluxe Room, River View

View from room

Deluxe Room, River View

7.6 out of 10
Good
(7 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, River View (Extra Bed 2 Adults + 1 Child)

View from room

Deluxe Room, River View (Extra Bed 2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite, Terrace

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Terrace (Extra Bed 2 Adults + 1 Child)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite, Terrace (Extra Bed 2 Adults + 1 Child)

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite (Extra Bed 2 Adults + 1 Child)

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, River View (Extra Bed 3 Adults)

View from room

Deluxe Room, River View (Extra Bed 3 Adults)

  • 23 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite, Terrace (Extra Bed 3 Adults)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite, Terrace (Extra Bed 3 Adults)

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Extra Bed 3 Adults)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite (Extra Bed 3 Adults)

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite (Extra Bed 2 Ad + 1 Ch)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Suite (Extra Bed 2 Ad + 1 Ch)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Deluxe)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Room (Deluxe)

  • 46 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Suite (Extra Bed 3 Adults)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Suite (Extra Bed 3 Adults)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Executive Signature )

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Signature, Extra Bed, 2 Ad + 1 Child)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite (Signature, Extra Bed, 2 Ad + 1 Child)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Signature, Extra Bed, 3 Adults)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Executive Suite (Signature, Extra Bed, 3 Adults)

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite With Terrace

Lobby

Executive Suite With Terrace

  • Sleeps 3

View all photos for Suite Double View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite Double View

  • Sleeps 2

View all photos for Deluxe Room With Avenue View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room With Avenue View

  • Sleeps 2

View all photos for Deluxe River View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe River View

  • Sleeps 2

View all photos for Deluxe Room With City View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room With City View

  • Sleeps 2

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About the area

Lisbon

With a stay at Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world, you'll be centrally located in Lisbon, steps from Avenida da Liberdade and 12 minutes by foot from Rossio Square. .This family-friendly hotel is 0.3 mi (0.5 km) from Marquis of Pombal Square and 12.2 mi (19.6 km) from Costa da Caparica Beach.

What's nearby

  • Avenida da Liberdade - 1 min walk - 0.0 km
  • Marquis of Pombal Square - 7 min walk - 0.6 km
  • Rossio Square - 13 min walk - 1.2 km
  • Santa Justa Elevator - 15 min walk - 1.3 km
  • Castle of São Jorge - 18 min walk - 1.6 km

Getting around

  • Avenida Station - 2 min walk
  • Rossio Station - 11 min walk
  • Humberto Delgado Airport (LIS) - 32 min drive

Restaurants

  • ‪Seen - ‬1 min walk
  • ‪Honest Greens - ‬3 min walk
  • ‪JNcQUOI - ‬3 min walk
  • ‪Cervejaria Ribadouro - ‬3 min walk
  • ‪Breakfast in Hotel Tivoli Lisboa - ‬1 min walk

About this property

Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world

Luxury hotel with 2 restaurants and a full-service spa
Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world offers 285 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 285 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at Cervejaria Liberdade, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. This hotel has 12 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Cervejaria Liberdade - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Seen - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Sky Bar - This rooftop bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 17.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 31 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cervejaria Liberdade
  • Seen
  • Sky Bar

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1933
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 77 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 31 per person
  • Airport shuttle fee: EUR 39 per vehicle (one-way)
  • Self parking fee: EUR 17.50 per day
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
Property Registration Number 358

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Lisboa Tivoli
Hotel Tivoli Lisboa
Hotel Tivoli Lisboa Lisbon
Lisboa Hotel Tivoli
Lisboa Tivoli
Lisboa Tivoli Hotel
Tivoli Hotel Lisboa
Tivoli Lisboa
Tivoli Lisboa Hotel
Tivoli Lisboa Lisbon
Tivoli Lisboa Hotel Lisbon
Tivoli Avenida Liberdade Lisboa Hotel
Tivoli Avenida Liberdade Lisboa

Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1000 reviews
Rating 8 - Good. 204 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zulbear

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything here Wold recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Barak, Princeton

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness
Perfect location for restaurant, tuk tuk tours and shopping
Stayed 3 nights in Jun 2025

10/10 Excellent

KENNETH LYNN, CATALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

anita

Travelled with family
Nice stay, rooms need some tlc. No hot water, carpets are all stained. Friendly staff and beautiful lobby.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Dean

Great location. Older hotel. Air conditioning really does not work well and we were told to open our room windows to cool the room. Location is excellent and pool is great but rooms are a bit old and need updating.
Stayed 5 nights in Jun 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot beat the location
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Martha

Travelled with family
Just a horrible overall experience. NO HOT WATER every day of our stay. Staff unable to fix problems. Electrical outlets in room and bathroom did not work. Blow dryer was broken.
Stayed 4 nights in May 2025

10/10 Excellent

Justine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how the hotel was nearby all of Lisbon’s most exciting attractions and that the staff was very hospitable!
Stayed 3 nights in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
When I visited only one elevator was working in my wing and it made for waits. Otherwise,it was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on every way!
Stayed 7 nights in May 2025

10/10 Excellent

Margarita, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Apr 2025

8/10 Good

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Karanjit

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Robert, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, very cool interior and lovely views all around. The river view is probably the best side. The skill and caring of the staff is unmatched, from the cleaning lady to the bellmen... everyone. However I did expect to find... an exhaust fan in the bathroom... an ice bucket and ice machine on the floor... a bar of soap for the shower (you only get a small one for hand-washing and liquid bath gel)... more than one socket available to plug into (and that one had a 3-way split with only one opening available)... We were awaken by loud cars/bikes on Thursday & Friday night, and kids running in a hall... for a top-dollar place was a bit noisier than expected. So it's a 5 star hotel with only a 4-star experience (for American expectations) - but I don't know another hotel there that you would enjoy more.
Stayed 4 nights in Apr 2025

6/10 Okay

ROJA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Did not receive any. up benefits was denied early checkin or late checkout
Stayed 1 night in Apr 2025

8/10 Good

Kata

Liked: Cleanliness, staff & service
Location is good. The room needs lot of important for 5 start hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very centrally located on a beautiful Avenue comparable to the Champs Elysees, Rodeo Drive and the Americana in Manhasset ;). The area is safe with tree-lined streets and plentiful shops. The hotel itself is absolutely beautiful with a stunning lobby, full service spa and breathtaking views from the rooftop restaurant where we enjoyed our plentiful breakfast each morning. Our group included an allergic traveler. Specifically, Teresa Maria, Rafael Gomes, Daniel and several others went above and beyond to make sure we not only were cared for/completely pampered in the safest way possible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Glennis

Stayed 2 nights in Mar 2025

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Overall nice facility. Sadly the first night, the bathroom has a foul smell (smelt like sewage). The staff offered to change rooms but couldn't accommodate adjoining rooms (we needed adjoining rooms to fit our family). We were moved to new rooms the following night, but another issue surfaced that evening - a loud noise emanating from the ceiling (loud squealing noise from the ceiling). It was determined that this noise was from the water pipes in the building. Thankfully this sound stopped but was a major inconvenience when trying to sleep. The staff was gracious in attempting to resolve the issues. But we had a higher expectation from this property than what was delivered. Won't be staying here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Oyin

Stayed 2 nights in Mar 2025

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at this hotel was nothing short of outstanding. Every detail, from the impeccable cleanliness to the flawless service, exceeded our expectations. The staff was professional, attentive and always ready to assist with a smile. The rooms were elegantly designed, comfortable, and perfectly maintained. The location was ideal, making it easy to explore the area while enjoying a peaceful retreat and I have to mention the incredible buffet. Without a doubt, this hotel set the standard for excellence. Highly recommended!
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. From the second we pulled up they handled everything. Car, reservations, luggage, everything was handled. Room was well stocked and excellent. Staff was very friendly and helpful. Would highly recommend if staying in Lisbon
Stayed 1 night in Mar 2025