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The Tower Hotel, by Thistle

4.0 star property

Photo gallery for The Tower Hotel, by Thistle

Exterior
Suite, 1 Double Bed
Outdoor banquet area
Family Room
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Gym

Explore the area

View map
St Katharine's Way, London, England, E1W 1LD
  • Tower Bridge
    ‪1 min walk‬
  • Tower of London
    ‪2 min walk‬
  • The Shard
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Sleeper Double Room

Sleeper Double Room

Sleeper Double Room

8.0 out of 10
Very good
(118 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

8.6 out of 10
Excellent
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Limited View

Standard Twin Limited View

Standard Twin Limited View

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, with Bridge View

Standard Twin Room, with Bridge View

Standard Twin Room, with Bridge View

8.0 out of 10
Very good
(141 reviews)
  • 16 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, with Bridge View

Standard Double Room, with Bridge View

Standard Double Room, with Bridge View

8.2 out of 10
Very good
(301 reviews)
  • 16 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

7.6 out of 10
Good
(23 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(335 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room

8.2 out of 10
Very good
(212 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double, with Bridge View

Executive Double, with Bridge View

Executive Double, with Bridge View

8.2 out of 10
Very good
(24 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(87 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Limited View

Standard Double Limited View

Standard Double Limited View

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

London

With a stay at The Tower Hotel, by Thistle in London (London City Centre), you'll be steps from Tower of London and 3 minutes by foot from Tower Bridge. .This hotel is 1.3 mi (2.1 km) from The Shard and 1.3 mi (2.1 km) from HMS Belfast.

What's nearby

  • Tower Bridge - 1 min walk - 0.2 km
  • Tower of London - 2 min walk - 0.2 km
  • HMS Belfast - 7 min walk - 0.7 km
  • The Shard - 13 min walk - 1.1 km
  • London Bridge - 13 min walk - 1.2 km

Getting around

  • Tower Hill Station - 7 min walk
  • Fenchurch Street Station - 10 min walk
  • London City Airport (LCY) - 25 min drive

Restaurants

  • The Vault
  • ‪The Dickens Inn - ‬4 min walk
  • ‪Butlers Wharf Chop House - ‬7 min walk
  • ‪Vicinity - ‬1 min walk
  • Starbucks

About this property

The Tower Hotel, by Thistle

Hotel with 2 restaurants, steps from Tower of London
The Tower Hotel, by Thistle offers 801 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 801 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy local and international cuisine at Vicinity, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 18 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Vicinity - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
VU from the Tower - This brasserie specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn - This bar serves light fare only. Open select days.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 29 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 21.50 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Starbucks
  • The Lawn
  • Vicinity
  • VU from the Tower

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Terrace

Accessibility

  • Lift (100 centimetre wide door)
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Covered self parking fee: GBP 29 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Guoman hotel Tower
hotel Tower Guoman
Tower Guoman
Tower Guoman hotel
Tower Guoman hotel London
Tower Guoman London
Tower hotel Guoman
Tower Hotel London
Tower Hotel
The Tower Hotel London
The Tower London, England
London The Tower
The Tower Hotel
The Tower Hotel London
The Tower Hotel, by Thistle Hotel
The Tower Hotel, by Thistle London
The Tower Hotel, by Thistle Hotel London

The Tower Hotel, by Thistle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3830 out of 8163 reviews
Rating 8 - Good. 2294 out of 8163 reviews
Rating 6 - Okay. 1174 out of 8163 reviews
Rating 4 - Poor. 494 out of 8163 reviews
Rating 2 - Terrible. 371 out of 8163 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Natasha

Liked: Cleanliness
Disliked: Staff & service
Service in the restaurant was rude and the food came out cold. The TV didn't work properly. It kept turning off randomly and sometimes you couldn't choose a channel from the guide. The phone wasn't working. Went to the desk to check. Told not to use the preset buttons on the phone in the room as they didn't work but to dial the number. No one told me this. Wasn't written anywhere in the room. How would I know that and how would I know what numbers to press. Had to ring and ask twice for more toilet paper. Went to check into room at 4:30pm (well after normal check in time) and after a long haul flight and not having slept for 20 hours and told the room wasn't ready. It wasn't ready until 6:30pm. Booked a room with a view of Tower Bridge. Lovely. When I opened the curtains there was the majestic Tower Bridge. There were also workers right outside my window so obviously I couldn't keep the curtains open to enjoy my bridge view as the workers were able to see right into my room. Very disappointing stay especially the cost of the room.
Stayed 3 nights in Aug 2025

6/10 Okay

Christian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The best thing about our stay was the view. Tower view is the way to go. Otherwise the room was hot, construction kept you awake, we had a random maintenance guy walk in our room to refill the shampoo when we first arrived. Good thing we weren’t naked and gave him a show, oh and be aware They test the fire drill on the Monday we were there after traveling 16 hours… staff was reluctant to compensate us free Breakfast. Not a huge fan of this place. Very walkable location though. Prob wouldn’t come back. It was also voted 2nd ugliest building in London…
Stayed 3 nights in Jun 2025

8/10 Good

vanessa

Stayed 6 nights in Jun 2025

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, amenities
Lovely bar area over tower bridge. Good choice of breakfast, good value hotel. Nice views from room, however could do with a little update and modernisation. Would recommend staying.
Stayed 2 nights in Jun 2025

8/10 Good

Julie

Stayed 1 night in Jun 2025

2/10 Terrible

Meliza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has great location. The hotel, however, is outdated, with smelly carpet in the hallways. Our room was hot, and we could not change the temperature. I called the front desk about it and they said the air is central and nothing can be done. The bathroom tiles had mold and rusty shower curtain rod. Wi-fi didn’t work. I’m glad I only stayed for 1 night. I booked this property because of its location, but I’m deeply disappointed with the quality of our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in Jun 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location, clean, safe
Stayed 3 nights in Jun 2025

2/10 Terrible

Tunya

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We arrived with no issues until we got to our room. Day 1 the toilets would only flush occasionally and not all the way. By day 2 of our stay the toilets were backed up. Had to contact front office at 3am. The television would cut off every couple of minutes. We were told it would be fixed. Next morning still no resolution and then we were moved across hall to a room with no air. The air fan was running but no cold air. We slept in 77 degree all night and was told not all rooms had air. They would bring a fan. Then we were moved again to our 3rd room on day 4 of our stay and we were not serviced any room service for 2 days and had to use dirty towels after contacting housekeeping and front desk numerous times. The hotel has beautiful views and restaurants were lovely but service was awful!
Stayed 8 nights in Jun 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort

London stay

Stayed 2 nights in Jun 2025

10/10 Excellent

Albert Wai Hung

Travelled with partner
Nice view and convenient location
Stayed 2 nights in May 2025

4/10 Poor

Dan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Reserved a suite for my stay at the hotel. The room was fine outdated but the air conditioning didn't work in the room and got hot. The hotel offered a fan
Stayed 2 nights in Jun 2025

10/10 Excellent

Tomoko

Stayed 2 nights in Jun 2025

8/10 Good

Charrese

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Hotel was in a perfect location for what we needed, for convenience to get to the London City Airport and proximity to tourist attractions. The beds were very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

victor

Stayed 3 nights in Jun 2025

6/10 Okay

Curtis

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is superb, support staff was super but ac was out and made it difficult to sleep, desk personnel were kind of indifferent
Stayed 1 night in Jun 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities
The location was superb. Could not have been any better.
Stayed 7 nights in Jun 2025

6/10 Okay

Tiffany Janine

Stayed 5 nights in Jun 2025

10/10 Excellent

Lizet

Stayed 6 nights in Jun 2025

6/10 Okay

Paul

Stayed 3 nights in May 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Customer service needs to be more responsive. Sent messages a month before arrival with a request but never received a response which caused problems at checkin. Then had to change rooms three times before finding one with working air conditioning and plugs that were accessible. Rooms were VERY tired!
Stayed 3 nights in Jun 2025

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, property conditions & facilities
We LOVED the location, and the staff was very nice! Dining options seemed adequate, but we didn’t use them during our stay. The air-conditioning couldn’t be turned down at all, so we asked them to take a look at it. The fan was barely moving any air, so the best they could offer a fan that we plugged in and put on the desk. Not ideal, but no issues otherwise. Proximity to St. Katharine’s Dock was awesome for dining/bar options.
Stayed 5 nights in Jun 2025

6/10 Okay

DANIEL, San Diego

Travelled with group
Liked: Cleanliness, amenities
Like - Location and View Not Like - Issues with the bathroom
Stayed 3 nights in Jun 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic views, friendly staff. Room was small but I loved having a bath tub. Coffee in the room was a plus. Lots of eating and drink places, snacks nearby. About 10 min walk to subway. Safe and a convenient store nearby. 5 min walk to tower hill and tower bridge and pier to catch water uber
Stayed 3 nights in Jun 2025