The location is our number one reason to choose this hotel, right next to tower bridge, tower castle, river bank, and 5-7 minute walk to the subway station. Uber service is very fast, normally within 5-8 minutes. Thanks to the location, you can take a river cruise right nearby, and you also can walk along the bank to get to other famous landmarks or even to the center of the city.
The onsite restaurant offers plenty of options. There are also numerous eating places and groceries within the neighborhood.
Hotel lobby is spacious and many seats for resting, also with a Starbucks onsite. Hotel staff is friendly and helpful. Two complimentary bottles of water on arrival.
Drawbacks 1) A bit far from the Heathrow airport, about 1 hour drive w/o traffic, and 1 and 1/2 hour drive with traffic. 2) Hotel room is a bit outdated and small. 3) AC for heating not working, only with a portable heater for substitute. 4) No tea pot and tea bag/coffee offered in the room.