The Tower Hotel, by Thistle

4.0 star property

Photo gallery for The Tower Hotel, by Thistle

Exterior
Family Room
Outdoor banquet area
2 bars/lounges
Suite, 1 Double Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Gym

Explore the area

View map
St Katharine's Way, London, England, E1W 1LD
  • Place, Thames River
    ‪1 min walk‬
  • Place, Tower Bridge
    ‪1 min walk‬
  • Place, Tower of London
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

Suite

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Standard Twin Room

8.2 out of 10
Very good
(229 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

8.0 out of 10
Very good
(375 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Double Room

7.6 out of 10
Good
(23 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

8.2 out of 10
Very good
(20 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, with Bridge View

8.2 out of 10
Very good
(311 reviews)
  • 16 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, with Bridge View

8.0 out of 10
Very good
(148 reviews)
  • 16 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Sleeper Double Room

8.0 out of 10
Very good
(128 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

8.6 out of 10
Excellent
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Double, with Bridge View

8.2 out of 10
Very good
(27 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Room

7.8 out of 10
Good
(97 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room with Tower Bridge View

  • Sleeps 2

Standard Double Limited View

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Limited View

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Sleeper Double Room

  • Sleeps 2

Standard Double Limited View

  • Sleeps 2

Standard Twin Limited View

  • Sleeps 2

Standard Double Room With Tower Bridge View

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Twin Room With Tower Bridge View

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Executive Double Room with Tower Bridge View

  • Sleeps 2

Family Room

  • Sleeps 2

Similar properties

About the area

London

With a stay at The Tower Hotel, by Thistle in London (London City Centre), you'll be steps from Tower of London and 3 minutes by foot from Tower Bridge. .This hotel is 1.3 mi (2.1 km) from The Shard and 1.3 mi (2.1 km) from HMS Belfast.

What's nearby

  • Thames River - 1 min walk - 0.1 km
  • Tower Bridge - 1 min walk - 0.2 km
  • Tower of London - 2 min walk - 0.2 km
  • HMS Belfast - 7 min walk - 0.7 km
  • The Shard - 13 min walk - 1.1 km

Getting around

  • Tower Hill Station - 7 min walk
  • Fenchurch Street Station - 10 min walk
  • London City Airport (LCY) - 25 min drive

Restaurants

  • ‪The Vault - ‬5 min walk
  • ‪The Dickens Inn - ‬4 min walk
  • ‪Butlers Wharf Chop House - ‬7 min walk
  • ‪Vicinity - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Tower Hotel, by Thistle

Hotel with 2 restaurants, steps from Tower of London
The Tower Hotel, by Thistle offers 801 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 801 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy local and international cuisine at Vicinity, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 18 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Vicinity - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
VU from the Tower - This brasserie specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn - This bar serves light fare only. Open select days.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 29 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 21.50 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Starbucks
  • The Lawn
  • Vicinity
  • VU from the Tower

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Terrace

Accessibility

  • Lift (100 centimetre wide door)
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Covered self parking fee: GBP 29 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Guoman hotel Tower
hotel Tower Guoman
Tower Guoman
Tower Guoman hotel
Tower Guoman hotel London
Tower Guoman London
Tower hotel Guoman
Tower Hotel London
Tower Hotel
The Tower Hotel London
The Tower London, England
London The Tower
The Tower Hotel
The Tower Hotel London
The Tower Hotel, by Thistle Hotel
The Tower Hotel, by Thistle London
The Tower Hotel, by Thistle Hotel London

The Tower Hotel, by Thistle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4132 out of 8729 reviews
Rating 8 - Good. 2463 out of 8729 reviews
Rating 6 - Okay. 1244 out of 8729 reviews
Rating 4 - Poor. 504 out of 8729 reviews
Rating 2 - Terrible. 386 out of 8729 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Natasha

Liked: Cleanliness
Disliked: Staff & service
Service in the restaurant was rude and the food came out cold. The TV didn't work properly. It kept turning off randomly and sometimes you couldn't choose a channel from the guide. The phone wasn't working. Went to the desk to check. Told not to use the preset buttons on the phone in the room as they didn't work but to dial the number. No one told me this. Wasn't written anywhere in the room. How would I know that and how would I know what numbers to press. Had to ring and ask twice for more toilet paper. Went to check into room at 4:30pm (well after normal check in time) and after a long haul flight and not having slept for 20 hours and told the room wasn't ready. It wasn't ready until 6:30pm. Booked a room with a view of Tower Bridge. Lovely. When I opened the curtains there was the majestic Tower Bridge. There were also workers right outside my window so obviously I couldn't keep the curtains open to enjoy my bridge view as the workers were able to see right into my room. Very disappointing stay especially the cost of the room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lloyd

Liked: Staff & service, property conditions & facilities

The Tower

Very nice hotel. My room seemed a little aged, but it was fine. The great view of the Tower Bridge and Thames made up for the decor. Very friendly and helpful staff. Great location. I do recommend the Tower Hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher Crisostomo Dosdos

Liked: Cleanliness, staff & service, property conditions & facilities
Client and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception area is beautiful and inviting. The hotel is being developed. Bedrooms need more sockets/ charging points. Shower cubicle in bathroom would be more convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable room with a fantastic view.
Stayed 1 night in Aug 2025

10/10 Excellent

Clemence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kelly

Property is in a good location. Views of the London bridge are awesome! The hotel is a little on the older side and the air conditioning isn’t the greatest. Very warm in room and halls. Staff is very helpful!
Stayed 4 nights in Aug 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,awesome location,amazing views, and very warm staff
Stayed 2 nights in Aug 2025

6/10 Okay

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities, property conditions & facilities
Outstanding location! Room had an excellent view of the tower bridge! Staff were friendly and helpful. The only negative was the furnishings in the room were dated. Our two night stay there was excellent overall.
Stayed 2 nights in Aug 2025

4/10 Poor

Randy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Overall, it is positioned well next to great tourist points of interest. The hotel though is in need of a major overhaul. I moved to 3 different rooms across 2 different floors and all had issues collective of, AC system, dusty ventilation (waking up with dry/sore throat), poor in room lighting, leaking ceiling, partially clogged sinks, etc. Considering the price per night and location this was not an acceptable stay.
Stayed 4 nights in Aug 2025

8/10 Good

Miss Claire

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Surprise sleepover

This was a surprise treat for granddaughters 9,5. Hotel over all very good amazing location. Staff very polite and kind. Gifting the children a teddy. Room view great of the docks. Room clean but disappointed we found previous guest clothing and rubbish bag(empty). Not a great intro to them staying at the Tower! None the less they had a an amazing time and are asking to return.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came for a celebration for my husbands 60th birthday
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than an unscheduled fire alarm and the bed unbeknownst to me being unhooked so they separated every evening… I would 10/10 stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ream

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the staying at this hotel and I highly recommend it
Stayed 8 nights in Aug 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Chelsea D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had beautiful views from our river front room. However upon our arrival on August 18, there was construction on what appeared to be the AC units below the river facing rooms. Our original room was on the 3rd floor and we were awoken our first morning at 8:15am by the sound of pinging and hammers that sounded as if they were in our ceiling. The staff was accommodating and moved our room later in the day to a higher floor, however that room had a much smaller bed. Overall we were pleased with the stay, but if you’re annoyed by noises like I am then I’d be cautious as I don’t know how long they will be repairing things on the property. I’d also note the hotel room doors slam very loudly, and the cleaning staff starts fairly early in the morning. So the sound of the doors slamming repeatedly gets pretty old. Aside from those things, I would recommend this hotel.
Stayed 8 nights in Aug 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and stunning views

We had a fantastic stay at the Thistle Hotel! I visited with my husband and our 4-year-old and we stayed in a standard double room with an extra bed. The hotel itself was fabulous – clean, comfortable and with everything we needed. The highlight for us was definitely the bar – the views of Tower Bridge are absolutely stunning and the cocktails were delicious. It was my birthday during our stay and the housekeeping team noticed my birthday cards in the room. To my surprise, they left a bottle of wine and a birthday cake – such a thoughtful and beautiful touch that really made my day extra special. The location is also perfect, making it really easy to explore London. Overall, we couldn’t have asked for a better experience and would definitely stay here again. Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary stay

We stayed for our Anniversary, which I did mention & when we arrived in our room we had a free bottle of wine waiting. We paid for a Bridge view & I have to say, the view was stunning. Like an idiot, I left my car key in the room, only noticed when we were back at the train station, but the staff (especially Marshall & the Concierge) were brilliant in sorting it out for me. All in all, a wonderful hotel with views & service to be appreciated.
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, room comfort

25th Anniversary

It was our 25th wedding anniversary and they gave us a complmentaryvupgrade with a great view of Tower Bridge. We were also given a bottke of Prosecco and 2 flutes. Really kind of them to do thus. This is my favourite hotel in London
Stayed 1 night in Aug 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great stay, but limited climate control...
Stayed 10 nights in Aug 2025

6/10 Okay

Terri

Travelled with partner
Disliked: Amenities
I like the location and scenery of the hotel. The view of The Tower Bridge was beautiful. Our room overlooked the boat dock and we kept the curtains open to look out as often as possible. The staff was nice enough and the breakfast buffet was wonderful. My complaints would be that the basic amenities I'm used to as an American, like wash cloths, an ice machine, a mini refrigerator and microwave are not included in a standard room. I was offered an upgrade for an additional $300 but I declined. These should be available for all visitors. There is a convenience store right around the corner that sold soft drinks and etc. but there was no way of keeping them cool if you weren't drinking right away. My account was also charged $75 the first day and another $77 the day I left. I'm not sure why, guess I'll have to call.
Stayed 5 nights in Aug 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in perfect location

Staff were polite and helpful. Room were lovely well equipped and clean. Beds comfy. Perfect location right beside Tower bridge and the Tower of London. 10 min walk to Circle And District line at Tower Hill and DLR Gateway. Plenty of wating and drinking places
Stayed 2 nights in Aug 2025