4/10 Poor
Nicole
Travelled with family
1 May 2025
I booked one night at this hotel because its 2 mins walk to Amsterdam central station, and when i checked in, i was told they had a water damage in the building and will have to move all guests to a different hotel. So they moved us to a hotel in the middle of nowhere (20 mins from Amsterdam central station). And when i asked if they will cover my Taxi from the new hotel to the station tomorrow morning, they said i can try to file a claim and they MIGHT cover it. Also, i still saw guest checking in to the hotel, and i had to use the bathroom so the guy sent me to one of the rooms in the hotel and CLEARLY there were water, i also saw other guests in the hotel. I think they just overbooked the place and wanted to ship people out. I got zero compensation for all the hassle, I would never stay with them again, there are other hotels within same distance.
Nicole
Stayed 1 night in Apr 2025