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Room type Options Nightly price Book
Superior Twin Room, 2 Single Beds
13 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Other room types
Superior Room, Multiple Beds
14 square metres
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
Select dates to see price
Superior Room, 1 Double Bed
13 square metres
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Standard Room, Multiple Beds
42 square metres
1 Double Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale spa hotel, walk to Pyrenees Andorra Shopping Centre

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

Located in Andorra la Vella, Mercure Andorra is near ski lifts, a 5-minute walk from Pyrenees Andorra Shopping Centre and 8 minutes by foot from Placa del Poble. This upscale hotel is 0.7 mi (1.1 km) from Casa de la Vall and 10.1 mi (16.3 km) from Vallnord Ski Area.

Make yourself at home in one of the 172 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features concierge services, an arcade/game room, and ski storage.

Grab a bite at La Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Andorra la Vella? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Concierge services
  • Total number of rooms - 172
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Conference space
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Health club
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Swimming pool
  • Full-service spa
  • Meeting rooms
  • Sauna
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Number of restaurants - 3
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Number of indoor pools - 1
  • Turkish bath/Hammam
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 3
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Ski passes available
  • Pool sunloungers
  • Terrace
  • Electric car charging station
  • Vending machine
  • Covered parking
  • Secured parking
  • At least 80% of all lighting comes from LEDs
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • No accessible shuttle
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Area rugs in public areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Spanish
  • Portuguese
  • Catalan

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Mercure Andorra offers 172 accommodations with minibars and safes. Beds feature down comforters. Satellite television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Satellite TV service
  • Down comforter
  • Deep soaking bathtub
  • Bathtub or shower
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Wardrobe
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

La Brasserie - This coffee shop serves breakfast only.

El Grill - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

El Jardi - This restaurant specializes in Spanish cuisine and serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to do

  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Snowboarding nearby
  • Ski lessons available nearby
  • Playground on site

Spa Services

  • Sauna in spa
  • Spa tub in spa

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 17 per pet, per night
  • Dogs and cats only
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in.

No rollaway/extra beds available

No cots (infant beds) available

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property does not follow a brand or regulatory agency's sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Minimum age for negative COVID-19 test result requirement: 12

Minimum age for proof of COVID-19 vaccination requirement: 16

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15–16 for adults, and EUR 10–12 for children
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure 4 Hotel Andorra
  • Mercure Andorra 4
  • Mercure Andorra Hotel Andorra La Vella
  • Mercure Andorra Hotel
  • Mercure Andorra Andorra La Vella
  • Mercure Andorra
  • Mercure Andorra Hotel
  • Mercure Andorra Andorra la Vella
  • Mercure Andorra Hotel Andorra la Vella

We should mention

Pool access available from 10:30 AM to 1:30 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Parking height restrictions apply.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in.

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