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Kuramure

4.5 star property

Photo gallery for Kuramure

Exterior
Front of property
Lobby sitting area
Lobby lounge
Food and drink

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
2-685, Asarigawa Onsen, Hokkaido, Otaru, Hokkaido, 047-0154
  • Asarigawa Hot Spring
    ‪2 min walk‬
  • Ski Village Asari
    ‪6 min walk‬
  • Shin Nihonkai Ferry
    ‪7 min drive‬
  • Sapporo (OKD-Okadama)
    ‪35 min drive‬

Room options

View all photos for Deluxe Villa, Hot Tub, River View

Deluxe Villa, Hot Tub, River View

Deluxe Villa, Hot Tub, River View

  • 72 sq m
  • River view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Japanese-style Villa, Hot Tub, Garden View

Japanese-style Villa, Hot Tub, Garden View

Japanese-style Villa, Hot Tub, Garden View

  • 60 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Villa, Hot Tub, River View

Superior Villa, Hot Tub, River View

Superior Villa, Hot Tub, River View

  • 70 sq m
  • River view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Villa, Hot Tub, Garden View

Standard Villa, Hot Tub, Garden View

Standard Villa, Hot Tub, Garden View

  • 60 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Villa, Hot Tub, Ground Floor

Luxury Villa, Hot Tub, Ground Floor

Luxury Villa, Hot Tub, Ground Floor

  • 70 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Similar properties

Restaurant

Hotel Torifito Otaru Canal

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1003)
The price is NZ$235
for 1 room
18 Jul - 19 Jul
Hotel Torifito Otaru Canal

About the area

Otaru

When you stay at Kuramure in Otaru, you'll be in the historical district, within a 15-minute drive of Otaru Canal and Kokusai Ski Resort. .This luxury ryokan is 15.8 mi (25.4 km) from Kiroro Resort and 0.1 mi (0.2 km) from Asarigawa Hot Spring.

What's nearby

  • Asarigawa Hot Spring - 2 min walk - 0.2 km
  • Ski Village Asari - 6 min walk - 0.6 km
  • Shin Nihonkai Ferry - 7 min drive - 6.1 km
  • Otaru Music Box Museum - 7 min drive - 7.1 km
  • Otaru Canal - 8 min drive - 7.8 km

Getting around

  • Asari Station - 9 min drive
  • Inaho Station - 18 min drive
  • New Chitose Intl. Airport (CTS) - 75 min drive

Restaurants

  • ‪小樽あんかけ処 とろり庵 - ‬4 min drive
  • ‪モスバーガー - ‬6 min drive
  • ‪やまき焼肉 - ‬4 min drive
  • ‪なると屋朝里店 - ‬4 min drive
  • ‪ちょこっとカフェ - ‬4 min drive

About this property

Kuramure

Riverfront ryokan with area shuttle service and a coffee shop
Kuramure offers 19 air-conditioned accommodations with indoor private hot tubs and DVD players. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Refrigerators and free minibar items are provided. Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs open between 3:00 PM and midnight.
Treat yourself to a stay in one of the 19 individually decorated guestrooms, featuring indoor private hot tubs and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and DVD players are provided for your entertainment. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as hot springs or take in the view from a terrace. This ryokan also features complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 12 kilometers.
Stop by the ryokan's restaurant for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 8:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and multilingual staff. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
CLARTE - This bar serves light fare only.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 12 kilometres
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free ferry terminal shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 9:30 AM for a fee: JPY 4,400 for adults and JPY 4,400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Kaiseki meal

Restaurants on site

  • CLARTE

Things to do

  • Hot spring
  • Library

Family friendly

  • Children's books
  • Children's dinnerware
  • DVD player
  • Free area shuttle
  • Highchair
  • In-room refrigerator
  • Living room

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 4,040 ºC
  • In-room massages
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 19-inch flat-screen TV
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Fusuma (room partition)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the ferry terminal, train station, and bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Spa fee: JPY 300 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 4400 for adults and JPY 4400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kuramure
Kuramure Inn
Kuramure Inn Otaru
Kuramure Otaru
Kuramure Hotel Otaru
Kuramure Otaru, Hokkaido
Kuramure Otaru
Kuramure Otaru
Kuramure Ryokan
Kuramure Ryokan Otaru

Kuramure Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 120 reviews
Rating 8 - Good. 24 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 3 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jungui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Joon

Travelled with partner
Liked: Amenities
Food could be a little better
Stayed 2 nights in Feb 2024

10/10 Excellent

Myles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Seriously. Open bar with a pretty stellar collection of local Whiskey. Might disappoint those looking for Western Cocktails (they have them, but they won't be the best you've tried), but why would you order that at a local Ryokan in Otaru Japan?? Ask them for their "o-su-su-me" ("recommendation") and just enjoy yourself. Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region. Hope to stay here again one day.
Stayed 3 nights in Feb 2023

10/10 Excellent

INHOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ryokan ever in Japan, must try

Absolutely stunning place! Super tranquil, relaxing, staff are amazing and extremely nice. Onsen is absolutely amazing, and food is exquisite. My best ryokan ever in Japan!
Stayed 1 night in Dec 2021

10/10 Excellent

Andy Wing Hong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with a very quiet environment, nice to take a quiet holiday there. Staffs are very polite and friendly. Public Onsen is not too big actually, but nice to try 👍
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful modern yet authentic Japanese feel ryokan! A great getaway!
Stayed 1 night in Feb 2020

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remarkable boutique hotel

Outstanding architectural and interior design evident in the change of store houses to a remarkably well operated boutique hotel. The environment, service and food received at Kuramure is definitely worth its room rate.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience but we were disappointed with the keiseki dinner
Stayed 1 night in Dec 2018

10/10 Excellent

Pimchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Matt R, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with amazing service

This has to be the best hotel I've stayed in in recent memory. Mainly because it was unlike any other 4 or 5 star hotel I've visited. We had a great view of the snow from our window and slept like babies.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with beautiful Japanese cuisine... Wonderful after ski trip!

10/10 Excellent

J, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Japanese style resort

Its located a few train stops or around a 30 min drive away from Sapporo via the highway but its in its own world. The resort facilities are modern, great service all round Onsen was of excellent quality and all meals (which are included in the price) are a great sample of traditional Japanese meals. Recommended as a great breather when travelling to Hokkaio and Sapporo in particular.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service , great onsen

All attendants were very helpful and sweet. It's the best getaway spot for a retreat. We had a great stay and will definitely come back.

10/10 Excellent

Yee Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

lum bebe, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Worthwhile to try but a bit pricy :) The dinner and breakfast are included and it's just nth you would complaint !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

8/10 Good

Zhao, SF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great interiors and attention to details.

The only disappointing thing about kuramure is the size of their Onsen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Joonhyuk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 료칸

지금까지 방문한 료칸 중 최고였습니다. 음식과 음료 모두 만족스러웠으며 직원들의 접객도 아주 좋았습니다. 온천 시설도 좋았구요. 다만 호텔 시설이 노후하여 방 컨디션이 조금 아쉬웠습니다.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jongmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

오타루 가족과 함께 여행하기 좋은 료칸

전통적인 료칸은 아니지만 깔끔하고 조용합니다. 현대적인 외관과 전통 양식이 혼합된 느낌입니다. 제가 선택한 전망에서는 창문을 열어두면 물소리가 들려 매우 좋았습니다. 직원들은 매우 친절했고 서비스 또한 훌륭합니다. 방에도 넓은 욕조가 있어 아이와 함께 이용하기 좋았습니다. 대욕탕에서 피로를 풀기도 좋았습니다. 여름이라 외부 탕은 벌레가 좀 있었지만 내부에도 탕이 있어 이용하는데 문제는 없습니다. 대욕탕은 현대적인 목욕탕 느낌입니다. 넓은 침대 두 개와 바닥에서 잘 수 있는 방이 추가로 있었습니다. 체크인 할 때는 택시로 이동했지만 돌아갈 때는 직원이 송영 버스를 이용할 수 있도록 도와줬습니다. 10:30, 11:10 두 번 이용할 수 있었고 오타루역 또는 오타루 칫코 역 까지 이용 가능하였습니다.
Stayed 1 night in Aug 2024