Embassy Suites by Hilton Austin Arboretum

3.5 star property

Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Lobby
Lobby
Lobby
Indoor pool, open 6:00 AM to midnight, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking available
  • Hot tub

Explore the area

View map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪14 min walk‬
  • J. J. Pickle Research Campus
    ‪15 min walk‬
  • Q2 Stadium
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

7.8 out of 10
Good
(6 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (2 Rooms)

8.0 out of 10
Very good
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (2 Rooms)

  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Allergy Friendly (Pure)

9.2 out of 10
Wonderful
(7 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (2 Rooms)

8.2 out of 10
Very good
(92 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds (2 Rooms)

7.6 out of 10
Good
(13 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Austin

With a stay at Embassy Suites by Hilton Austin Arboretum in Austin (Gateway), you'll be a 3-minute drive from Arboretum at Great Hills Mall and 5 minutes from J. J. Pickle Research Campus. .This hotel is 5.8 mi (9.4 km) from Main Event Entertainment and 8.7 mi (14 km) from University of Texas at Austin.

What's nearby

  • Arboretum at Great Hills Mall - 14 min walk - 1.2 km
  • J. J. Pickle Research Campus - 15 min walk - 1.3 km
  • Domain Northside - 3 min drive - 2.7 km
  • Q2 Stadium - 4 min drive - 2.3 km
  • University of Texas at Austin - 11 min drive - 12.7 km

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪The Cheesecake Factory - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Mighty Fine Burgers Arbor Walk - ‬4 min drive
  • ‪Dave & Buster's - ‬6 min walk

About this property

Embassy Suites by Hilton Austin Arboretum

Suburban hotel with free breakfast and a fitness center
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, DJs American Grill, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 1959 square feet (182 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
DJs American Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 21 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • DJs American Grill

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 21 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Reviews

Embassy Suites by Hilton Austin Arboretum Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 1003 reviews
Rating 8 - Good. 197 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 125 out of 1003 reviews
Rating 2 - Terrible. 92 out of 1003 reviews

Reviews

10/10 Excellent

Ann

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very nice upscale rooms, beds are absolutely comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Neila

Stayed 1 night in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Good location for the things we had planned
Stayed 1 night in Jun 2025

6/10 Okay

Stanley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location, clean room, and great breakfasts. Downside was no hot water for a shower... only luke-warm water. Front desk did not provide any help or relief. Two days in a row without a hot shower was a bummer.
Stayed 2 nights in Jun 2025

6/10 Okay

Loretta

Travelled with family
The Hotel is in a nice area just needs upgrades.
Stayed 2 nights in Jun 2025

10/10 Excellent

Demtric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice establishment. Dry spacious the rooms were very clean and the beds comfortable. They have a pool and a working hot tub. The breakfast is very good. Will stay there again when we come to Austin.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark A and Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Hilton under any name always delivers.
Stayed 1 night in Jun 2025

6/10 Okay

Sonica

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Carina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Bianca

Stayed 1 night in Jun 2025

2/10 Terrible

Norma

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was very disappointed with my stay. This is usually my favorite hotel to stay at, but this time everything went wrong.. First, we get there and there are not enough towels, so I have to go back downstairs to go get some more. When I turn on the lights in the bedroom, one of the bulbs was out, so I send my son downstairs to ask them send somebody to replace it. After going to the pool, and we get back upstairs, I realize that our door to our room is not closing right, unless you slam it as hard as you can. So, as I walk in all, I have to do is push it. Overnight our room was so hot. So I go check the thermostat and it’s at 70, but it’s not cooling! When we wake up, and we use the restroom, and flush the toilet, it overflows! I go to the living room to call the front desk to send somebody up, but realize our phone is not working! It was a complete disaster and the worst part is that no one ever apologized!
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very convenient to places we needed to be.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Beautiful, well kept property! This is my third stay here and the excellent quality has been very consistent.
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kathy

Travelled with family
Disliked: Amenities, property conditions & facilities
We liked the size of the room/suite. Happy hour drinks were nice. Location was convenient. Staff were friendly & helpful. Snack store was stocked with variety of items. Did not like...darkness of hotel, lighting in rooms too dim. Heard banging above us the first day we were there, were told they were putting new carpet in. Ice machine on our 3rd floor was broken, had to walk to 4th floor. Leaks in gym, dripping near the treadmills. The pool looked murky & man was filling up the hot tub. The Happy hour food was VERY minimal & not appetizing. Parking was overpriced @ 21.00 a day, I could see 10.00. I think if this place had a full renovation, it has potential to be a really nice hotel. Lighten the place up, filll it with colorful wall decor. Spruce up the pool area & gym.
Stayed 2 nights in May 2025

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was construction going on, which was loud and kept sounding like someone was knocking on the doors.
Stayed 1 night in May 2025

10/10 Excellent

martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was very good and fresh. The hotel in total was very clean. The location and surroundings were in a safe area. Walking distance to restaurants.
Stayed 2 nights in May 2025

8/10 Good

Kishore

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
sad part is they charge for parking which is obnoxious
Stayed 1 night in May 2025

4/10 Poor

Steven L

Disliked: Amenities, property conditions & facilities
This is a lessor Embassy Suites. Obviously smaller . No towels at the pool. Noisy AC. Breakfast wasn’t good
Stayed 1 night in May 2025