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Hilton Garden Inn Austin Downtown

3.5 star property

Photo gallery for Hilton Garden Inn Austin Downtown

Outdoor pool
Exterior
Lobby
Premium bedding, down duvets, in-room safe, blackout curtains
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking available
  • Pet-friendly

Explore the area

Map
500 N Interstate 35, Austin, TX, 78701
  • Austin Convention Center
    ‪7 min walk‬
  • Texas State Capitol
    ‪15 min walk‬
  • University of Texas at Austin
    ‪19 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1803)
The price is NZ$223
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Hyatt House Austin/Downtown

About the area

Austin

With a stay at Hilton Garden Inn Austin Downtown, you'll be centrally located in Austin, a 9-minute walk from Austin Convention Center and 12 minutes by foot from Waterloo Park. .This hotel is 0.9 mi (1.4 km) from Austin Children's Museum and 1 mi (1.6 km) from Texas State Capitol.

What's nearby

  • Austin Convention Center - 7 min walk - 0.6 km
  • Moody Theater - 13 min walk - 1.2 km
  • Texas State Capitol - 15 min walk - 1.3 km
  • University of Texas at Austin - 19 min walk - 1.6 km
  • Zilker Park - 4 min drive - 3.0 km

Getting around

  • Downtown Station - 8 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 15 min drive

Restaurants

  • ‪Casino El Camino - ‬4 min walk
  • ‪Moonshine Patio Bar & Grill - ‬5 min walk
  • ‪Barbarella - ‬4 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Central District Brewi - ‬3 min walk

About this property

Hilton Garden Inn Austin Downtown

Hotel with an outdoor pool, a quick walk to Austin Convention Center
Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 254 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a satisfying meal at 18th over Austin serving guests of Hilton Garden Inn Austin Downtown. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Austin? This hotel has 9022 square feet (838 square meters) of space consisting of conference space and 5 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
18th over Austin - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 79 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.95 for adults and USD 6.95 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Free cot
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 79 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
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Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
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Hilton Garden Inn Austin Downtown Hotel
Hilton Garden Inn Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel Austin
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 96 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Guozhen

Stayed 3 nights in Jan 2025

6/10 Okay

Mario

Travelled with family
Liked: Property conditions & facilities, room comfort

Clogged toilet

Restroom was clogged when we arrived and we were too tired to ask to get it fixed. Other than that it was fine.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are always very clean and all the staff are friendly.
Stayed 4 nights in Mar 2025

4/10 Poor

Jay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hidden fees just keep piling on!!!!

There is ZERO parking availability and they require you to valet. Valet charges $69, but when you electronically pay the bill as they instruct, it charges $79. I was charged a complete fee from the hotel AFTER already being charged from hotels.com. They said they would get someone to reverse the charge and that person never made any call while we were there. So now I’m forced to contact my bank on Monday morning to see what can be done. This hotel completely ruined my overnight vacation!
Stayed 1 night in Mar 2025

2/10 Terrible

Victoria

It’s time to update this property. I was hit for more than $400 for the room during South x Southwest. The first room had no heat. The manager came and assigned me a second room and turned the heat to 89. Naturally this room turned into the desert. I took a shower and the shower head had a defective seal and water flooded the bathroom. I absolutely would have left if it wasn’t midnight when this all happened.
Stayed 1 night in Mar 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Xun

Disliked: Cleanliness, staff & service, property conditions & facilities
Well, actually I did not go. I had a change to my itinerary and wanted to cancel the stay. No one cares! I'll never use Expedia in the future; nor will advise to others.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

ELIDIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great until the last day.... because of Marathon.

Very nice hotel. We arrived February 14th and were greeted with Chocolate covered strawberries. We were attending a family wedding downtown. Close by to every place we needed to go. But...we didn't realize that same weekend (Sunday, check-out day) there was a Marathon going on. I wish check out staff had warned us before we left the hotel. Road blocks everywhere. It took us 2 1/2 hours to get out into the Interstate. It is ridiculous how many road blocks we encountered. Marathon Hosts need to figure out a better plan for these runners. They aren't the only ones contributing to the Austin economy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jess

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Luisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Batallamos con que nos hicieran el servicio de la habitación, no teníamos contemplado que no tenían estacionamiento y que era exclusivo de valet
Stayed 3 nights in Feb 2025

2/10 Terrible

Fernando

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Flushed toilet and ended up not flushing and just overfilling. Called maintenance and they “fixed it” they claim. Come later at night time just to flush it again and it flooded the hotel room leading to the vanity and getting on carpet of room. Inconvenience was I had a bunch of stuff and had to more rooms because they couldn’t find one on the same floor so I had to re pack and move this all at 10p on Valentine’s Day. It was just such an inconvenience and for them to not check their work at the time they had fixed it. Could’ve all been prevented by Hilton
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet didn’t flush well. Room temperature was Not working properly
Stayed 2 nights in Feb 2025

2/10 Terrible

Shermanie

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan, Edmonds

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Not the best

Not the best. Hotel was clean and staff friendly but the Noise level from outside was horrible and you have to pay for parking
Stayed 1 night in Feb 2025

4/10 Poor

Savannah

Business traveller
Disliked: Cleanliness, property conditions & facilities
All individuals staying there mentioned how unsafe they felt and that the hotel rooms were below average.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alonso J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed My Stay

I enjoyed my stay at the Hilton Garden Inn Austin Downtown. The reps at the lobby were very helpful with my check-in, and provided all the information I needed for my 1-night stay. They also provided helpful information about getting around Austin and visiting interesting sites. The room was clean and well-kept. I had everything I needed to make my stay comfortable. The front desk staff should be commended for their valuable assistance.
Stayed 1 night in Jan 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zarina A

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay.
Stayed 3 nights in Jan 2025

8/10 Good

Connie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Lewis

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late, after midnight. The night staff was rebooting and had difficulty with checkin after reboot. Our booked room had been given to someone else so issue with keys and found someone in our room. Parking fee was not disclosed upon check-in which made for some surprising costs. Toilet didn’t flush, carpet was smelly. Overall, would not recommend for the price
Stayed 3 nights in Jan 2025