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Hilton Garden Inn Austin Downtown

3.5 star property

Photo gallery for Hilton Garden Inn Austin Downtown

Outdoor pool
Lobby
Reception
Premium bedding, down duvets, in-room safe, blackout curtains
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
500 N Interstate 35, Austin, TX, 78701
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪14 min walk‬
  • Place, University of Texas at Austin
    ‪17 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Allergy Friendly (Pure)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(37 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Austin

With a stay at Hilton Garden Inn Austin Downtown, you'll be centrally located in Austin, a short 9-minute walk from Austin Convention Center and 11 minutes by foot from Waterloo Park. .This hotel is 0.9 mi (1.5 km) from Austin Children's Museum and 1 mi (1.7 km) from Texas State Capitol.

What's nearby

  • Austin Convention Center - 7 min walk - 0.6 km
  • Rainey Street - 7 min walk - 0.6 km
  • Sixth Street - 10 min walk - 0.9 km
  • Texas State Capitol - 14 min walk - 1.2 km
  • University of Texas at Austin - 17 min walk - 1.5 km

Getting around

  • Downtown Station - 6 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 14 min drive

Restaurants

  • ‪Casino El Camino - ‬4 min walk
  • ‪Marlow Bar - ‬2 min walk
  • ‪Central District Brewi - ‬3 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Esther's Follies - ‬4 min walk

About this property

Hilton Garden Inn Austin Downtown

Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 254 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a satisfying meal at 18th over Austin serving guests of Hilton Garden Inn Austin Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 9022 square feet (838 square meters) of space consisting of conference space and 5 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
18th over Austin - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center Austin
Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
Hilton Convention Center
Hilton Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel
Hilton Garden Inn Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel Austin
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 193 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 102 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was nice and clean. staff was very friendly. upon arrival only one elevator was working. perfect location and easy to find.
Stayed 2 nights in Jan 2026

4/10 Poor

Jeffrey L

Liked: Cleanliness, property conditions & facilities
Having 4 elevators and only 1 that worked. At 1 point we waited over 10 minutes for the 1 elevator that worked. When the elevator door did open up it was packed like sardines. The amenities area in the lobby had no coffee and hot water machine was out of order to make a cup of tea.
Stayed 5 nights in Jan 2026

6/10 Okay

Qing

The elevators in the building were only one work and very slow and old.
Stayed 4 nights in Jan 2026

10/10 Excellent

Yu

Stayed 4 nights in Jan 2026

10/10 Excellent

Xia

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
everything is great
Stayed 4 nights in Jan 2026

6/10 Okay

Guofen

Liked: Cleanliness
The elevator is very slow and there is only 1 working. The wait time can be a few minutes
Stayed 4 nights in Jan 2026

6/10 Okay

Jay

Stayed 4 nights in Jan 2026

8/10 Good

Guohao

Business traveller
Liked: Cleanliness, property conditions & facilities
The room is clean, but the elevator is crowded because all 4 elevators only one is running

10/10 Excellent

Jeffrey, CONVERSE

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff very professional
Stayed 1 night in Nov 2025

6/10 Okay

Liane

Travelled with group
Liked: Staff & service
Disliked: Amenities
the hotel was fine and good location. rooms had water damage, air conditioner didn't work in all the rooms. there was only one working elevator which made it very difficult to get to rooms and down again.
Stayed 3 nights in Jan 2026

8/10 Good

Andrea

Business traveller
Liked: Staff & service
Disliked: Amenities
Needs some update. Overlalm greta location, good service
Stayed 2 nights in Jan 2026

4/10 Poor

Kate

Stayed 1 night in Jan 2026

6/10 Okay

Anexa

Travelled with partner
Liked: Amenities
It was an ok stay. Valet is pretty pricey especially for overnight. The room wouldn’t get cold. Also our restroom one morning had ants in the sink & a few in the tub. (No food was left in there). Only one elevator was working. The staff was pretty nice though overall.
Stayed 2 nights in Jan 2026

6/10 Okay

Ning

Stayed 2 nights in Jan 2026

2/10 Terrible

Savinah

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room felt neglected and room service did not come once, leaving us to request fresh towels each day. Every time we did ask, the front desk made us come down to the lobby, which was a difficult task in itself since 1 of the 4 elevators was working throughout the duration of our trip. Upon asking for any accommodations, the front desk staff was rude and very unhelpful.
Stayed 3 nights in Jan 2026

8/10 Good

Krystal

Liked: Cleanliness, staff & service, amenities
Room was clean, friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Nelli

Liked: Cleanliness, staff & service
The room is good and little homeless people around but they didn’t bug us even though it was Kate at night. Didn’t like that the elevators are broken but one so it takes u a bit to go up or down. Coffee maker is broken. But locations isn’t bad. Not long walks.
Stayed 3 nights in Jan 2026

4/10 Poor

Susanna

Liked: Staff & service
The hotel is very old and the sink is leaking. Although they changed the room for me but the sound proof is not good. You can hear the noise like music sound system
Stayed 2 nights in Jan 2026

8/10 Good

Denis, Los Angeles

Stayed 2 nights in Jan 2026

2/10 Terrible

Robin

Travelled with group
Disliked: Cleanliness, staff & service, amenities
1. 4 elevators and only one working on a weekend. The waits were long and getting up or down was a challenge to say the least! 2. The valet text service was useless and never worked no matter what phone number we gave. 3. Uncontrolled people in the halls drunk and screaming, slamming doors etc all night and I mean all night, no security, nobody stopped any of it. 4. No coffee in the room, just tea. 5. No coffee in the lobby area at all 6. Homeless people defacating just outside the hotel lobby. Austin has become a cesspool and this hotel was nowhere near a Hilton Hotel experience. Never coming back. -0 rating
Stayed 1 night in Jan 2026

4/10 Poor

Allison

Liked: Cleanliness, staff & service
Disliked: Amenities
Three of four elevators broken. Had to allow 15 min extra for every trip. Breakfast buffet was scraped out before closing time but I was still seated when there was no food left.
Stayed 2 nights in Jan 2026

6/10 Okay

Diane

Stayed 1 night in Oct 2025

8/10 Good

Katherine

Place was nice enough. My only complaint is there was only oen
Stayed 2 nights in Jan 2026

10/10 Excellent

Enrique

Stayed 2 nights in Jan 2026

10/10 Excellent

Jomar Ortiz

Stayed 3 nights in Jan 2026