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Hampton Inn Utica

2.5 star property

Photo gallery for Hampton Inn Utica

Free daily buffet breakfast
Premium bedding, pillow-top beds, desk, laptop workspace
Indoor pool
Front of property
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View map
172 - 180 North Genesee Street, Utica, NY, 13502
  • Place, North Utica Shopping Center
    ‪13 min walk‬
  • Place, Utica Memorial Auditorium
    ‪20 min walk‬
  • Place, Stanley Theater
    ‪4 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

LCD TV, DVD player

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed

King Studio Suite - Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 3

Mobility Hearing Accessible 2 Queen Room with Tub

  • Sleeps 4

View all photos for One king bed nonsmoking

LCD TV, DVD player

One king bed nonsmoking

9.4 out of 10
Exceptional
(14 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two queen bed non smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Two queen bed non smoking

8.6 out of 10
Excellent
(21 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 3

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About the area

Utica

With a stay at Hampton Inn Utica in Utica, you'll be within a 15-minute walk of Utica Children's Museum and North Utica Shopping Center. .This hotel is 0.8 mi (1.2 km) from National Distance Running Hall of Fame and 0.8 mi (1.3 km) from Adirondack Railway Utica Station.

What's nearby

  • Utica Children's Museum - 10 min walk - 0.9 km
  • Adirondack Railway Utica Station - 10 min walk - 0.9 km
  • North Utica Shopping Center - 13 min walk - 1.1 km
  • Utica Memorial Auditorium - 20 min walk - 1.7 km
  • Stanley Theater - 4 min drive - 5.7 km

Getting around

  • Utica Station - 14 min walk
  • Hancock Intl. Airport (SYR) - 53 min drive

Restaurants

  • ‪Utica Coffee Roasting - ‬13 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Burger King - ‬18 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Hampton Inn Utica

Hotel in Utica with free breakfast and a fitness center
Hampton Inn Utica offers 84 air-conditioned accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Utica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Designated smoking areas
  • Renovated entire property - February 2020

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Utica
Hampton Inn Utica
Utica Hampton Inn
Hampton Inn Utica Hotel Utica
Hampton Inn Utica Hotel
Utica Hampton Inn
Hampton Inn Utica Hotel
Hampton Inn Utica Utica
Hampton Inn Utica Hotel Utica

Hampton Inn Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Teena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with our stay

Great location. Clean rooms. Friendly staff. Will definitely stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Elias Garcia

Travelled with family
Disliked: Property conditions & facilities
We stayed in a 2-queen bedroom for the weekend. While the hotel’s location is very convenient and close to many attractions, the overall quality of the stay was disappointing. The room itself was just okay. The lighting was very poor — only the coffee table lamps worked, and even those were extremely dim. The bathroom had several issues: the faucet was oddly positioned, and the door wouldn't close unless it was forced shut. These small maintenance problems really added up and made the stay less comfortable. For the price, I expected better upkeep and room quality. The location is definitely a plus, but the condition of the hotel does not match the cost.
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Stayed 4 nights in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Robby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people

Nice hotel. Very friendly staff. Would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

4/10 Poor

Donald

Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room, comfortable bed
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Pool was good for the kids. Employees were helpful (shout out to Adrian who helped us at breakfast). The location and road to it are a bit beat up and unwelcoming.
Stayed 1 night in Aug 2025

6/10 Okay

Scott

Stayed 1 night in Aug 2025

8/10 Good

Wyatt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The company had a system outage when I arrived, however the front desk staff member managed to get me to my room so I could rest from a long day of driving. Thank you!
Stayed 1 night in Aug 2025

6/10 Okay

Thomas, Lancaster

You need to pay your staff more and attract a better quality of employee.
Stayed 1 night in Aug 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Amenities
We stayed at this Hampton Inn because it was close to the Nexus Center Ice Rink. Our room was clean, staff was friendly and accommodating. Free breakfast was good, with multiple choices. Would definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul, Sikeston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean , well kept and well stocked.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, room comfort

Standard hotel room

My overall stay was ok. I requested to be moved to a different room due to issues in the bathroom, faulty toilet, non functioning hand held shower wand. I moved to a smaller room and was supposed to get a lower rate but was told at checkout that because I used a third-party booking service that they couldn't adjust the rate. I will definitely think twice about using a third-party service in the future.
Stayed 3 nights in Jul 2025