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Room type Options Nightly price Book
Smart
Room with view
38 square metres
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Smart Plus Breakfast Included
38 square metres
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale Mediterranean hotel near Plaza 28

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Smart Cancun The Urban Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This upscale hotel is 5.2 mi (8.4 km) from Tortuga Beach and 8.5 mi (13.7 km) from La Isla Shopping Mall.

Make yourself at home in one of the 132 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Take advantage of recreation opportunities including an outdoor pool and a fitness center. This Mediterranean hotel also features complimentary wireless internet access and concierge services.

Enjoy a meal at Bites or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 132
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Internet access in public areas - surcharge
  • Breakfast available (surcharge)
  • Laundry facilities
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Internet access in public areas - high speed
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1985
  • Number of restaurants - 1
  • Number of meeting rooms - 5
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free WiFi (limited) device count 1
  • No accessible shuttle
  • Lift door width (inches) - 59
  • Lift door width (centimetres) - 150

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Smart Cancun The Urban Oasis offers 132 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Toothbrush and toothpaste not available
  • WiFi speed - 25+ Mbps

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Bites - Onsite restaurant.

Nearby Things to do

  • Golfing nearby
  • Casino nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

No rollaway/extra beds available

Service animals not allowed

Debit cards

Staffed front desk

Smoke detector

Car not required

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitisation guidelines Cleaning and Health Protocols (Oasis Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 16–22 for adults, and USD 8–11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Oasis Smart Cancun
  • Oasis Smart Hotel
  • Oasis Smart Hotel Cancun
  • Smart Oasis Hotel Cancun
  • Smart Oasis Cancun
  • Smart Cancun by Oasis
  • Smart Cancun The Urban Oasis Hotel
  • Smart Cancun The Urban Oasis Cancun
  • Smart Cancun The Urban Oasis Hotel Cancun

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

Free WiFi in public areas has a 1-device limit.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

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