EPIC SANA Lisboa Hotel

5.0 star property

Photo gallery for EPIC SANA Lisboa Hotel

Lobby
Creator video
Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Av. Engenheiro Duarte Pacheco 15, Lisbon, 1070-100
  • Place, Eduardo VII Park
    ‪5 min walk‬
  • Place, Marquis of Pombal Square
    ‪10 min walk‬
  • Place, Avenida da Liberdade
    ‪11 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

Deluxe Double Room

9.4 out of 10
Exceptional
(72 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Premium Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

10.0 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double Room (with Extra Bed)

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Deluxe King Suite

  • Sleeps 2

Deluxe Twin Suite

  • Sleeps 2

Premium Deluxe King Room

  • Sleeps 2

Premium Deluxe Twin Room

  • Sleeps 2

Deluxe Double Room With Extra Bed

  • Sleeps 3

Premium Deluxe Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

Junior Suite

  • Sleeps 2

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About the area

Lisbon

A stay at EPIC SANA Lisboa Hotel places you in the heart of Lisbon, within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This spa hotel is 1.6 mi (2.6 km) from Rossio Square and 2.4 mi (3.9 km) from Campo Grande.

What's nearby

  • Amoreiras Shopping Center - 3 min walk - 0.3 km
  • Eduardo VII Park - 5 min walk - 0.5 km
  • Marquis of Pombal Square - 10 min walk - 0.9 km
  • Avenida da Liberdade - 11 min walk - 1.0 km
  • Botanical Garden - 13 min walk - 1.2 km

Getting around

  • Amoreiras Stop - 2 min walk
  • Campolide Station - 19 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • ‪Honest Greens - ‬4 min walk
  • ‪Upscale Bar - ‬1 min walk
  • ‪Poké Bowls - ‬4 min walk
  • ‪Celeiro - ‬4 min walk
  • ‪Bar - Ritz Four Seasons Lisboa - ‬6 min walk

About this property

EPIC SANA Lisboa Hotel

Hotel connected to a shopping center in Lisbon with a full-service spa
EPIC SANA Lisboa Hotel offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SAYANNA Wellness & SPA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 311 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Flor-de-Lis, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lisbon? This hotel has 18934 square feet (1759 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Flor-de-Lis - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
Scale Bar - This bar serves light fare only. Open daily.
Upscale Bar - This poolside bar serves light fare only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Secured, covered valet parking on site (EUR 25 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flor-de-Lis
  • Scale Bar
  • Upscale Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,934 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 25 per day
  • Covered valet parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

EPIC SANA
EPIC SANA Hotel Lisboa
EPIC SANA Lisboa
EPIC SANA Lisboa Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Lisbon
Hotel EPIC SANA
Hotel EPIC SANA Lisboa
SANA EPIC Hotel
SANA EPIC Lisboa
EPIC SANA Lisboa Hotel Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Hotel Hotel Lisbon

EPIC SANA Lisboa Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 869 out of 1002 reviews
Rating 8 - Good. 93 out of 1002 reviews
Rating 6 - Okay. 21 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing cleanliness, lovely breakfast with excellent staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Itay

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Best breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
EPIC SANA Lisboa is a beautiful hotel. So many things made it a wonderful experience! The staff were amazing and so attentive - a special mention for Marya in the Scale Bar, for her expertise, smiles and warmth. The breakfast was incredible - such a choice of food and all so wonderfully made and all tasted delicious. We were sad to miss it on our last day due to an early flight. They gave us a breakfast box but it was very disappointing after the incredible breakfast buffet we were used to! Our room was wonderful - we loved the extra touches, the welcome macaroons, the little chocolates left and the facilities. We had a bit of a laugh at the robes, as they were most suited for child size or a small adult, so that could be improved! We had a meal in the Flor-de-Lis restaurant and it was so delicious, and again the staff were so attentive. The spa was fabulous and the gym well-equipped. The rooftop pool was gorgeous and so much outdoor seating, though unfortunately the weather was not good during our visit so we didn’t spend much time on the rooftop! Usually, when we return to a city we stay in a different hotel each time. However, when we return to Lisbon we will most certainly stay here again! It was probably the best hotel we have ever stayed in! Thank you!
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Breakfast was the best!
Stayed 4 nights in Oct 2025

10/10 Excellent

Bijal

Liked: Cleanliness, staff & service, amenities
Had a lovely stay in Lisbon at the EPIC San Lisboa Hotel. Our room was spacious and clean. Very nice gym/fitness and pool facilities. Only wish the rooftop pool/bar were open for longer hours!
Stayed 2 nights in Oct 2025

6/10 Okay

Terriann

Liked: Staff & service, amenities
They need to work on the finished in the bathroom. It makes it looks dirty
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Dhanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes loved the breakfast and cleanliness of the hotel
Stayed 2 nights in Oct 2025

4/10 Poor

Jade

Stayed 2 nights in Sep 2025

10/10 Excellent

vatche

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent, very attentive
Stayed 3 nights in Oct 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful! Lots of conventional and new technology that aided in a comfortable sleep! Close to airport and central town by uber. Would definitely stay again!
Stayed 1 night in Oct 2025

4/10 Poor

Daria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The housekeeping is not speaking English; therefore they should immediately report that to their manager who is able to speak English: the cleaning lady arrived at 15:00 we kindly asked her to come back in 5 min. She showed up in 1h, when we were already back to our room. We suggested at 17:00 she said they are going home at that time. So day 1 our room was not cleaned. Second issue we went to the pool at 15:10 and the spa reception didn’t let our child to the indoor pool, saying it is allowed only from 9-12; I would like to highlight that at check in reception never mentioned that to us. As you can imagine we are dealing with a child, who was waiting for this pool time all day long. We had to go to the outside pool, which is cold after you go from the water. Thirdly I was asking three times the reception to ask house keeping to fulfill the hair conditioner, as there was none since the day 1. It was done after my third reminder on a third day. Fourthly nothing was prepared for our child no slippers no bathrobe either at the arrival. Overall they could give us a room facing quite area inside the hotel, and not facing the noise on the road. I would definitely not recommend this hotel for a family stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mafalda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service offert par le personnel
Stayed 2 nights in Oct 2025

10/10 Excellent

Yoletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The staff was friendly. The room was top notch with electric curtains 😁. The airport is 22 mins away and we were about 9 mins from the city center or The National Fountain. Just book it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas A

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. We were met by a uniformed doorman, something you don't aways experience. Staff was very language proficient and friendly. The hotel is beautiful and elegant. The only complaint I had was the showerhead in the otherwise beautiful bathroom was dirty, and we didn't get to experience the rooftop pool, as it unexpectedly closed shortly after dark.
Stayed 1 night in Oct 2025

10/10 Excellent

Hadera

Stayed 2 nights in Oct 2025

10/10 Excellent

francis, laval

Stayed 1 night in Oct 2025

10/10 Excellent

Cassio

Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren, Teaneck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice and the staff was friendly.
Stayed 8 nights in Sep 2025

10/10 Excellent

Ameet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, big rooms. Very friendly staff throughout. Great breakfast and spa facilities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room. Fantastic breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff the amenities and my room was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooftop pool
Stayed 1 night in Oct 2025

10/10 Excellent

Vivek

Stayed 6 nights in Sep 2025