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Best Western Maple City Inn

2.5 star property

Photo gallery for Best Western Maple City Inn

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Free buffet breakfast
Indoor pool
Reception
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View map
1 Canisteo Sq, Hornell, NY, 14843
  • Place, Hornell Erie Depot Museum
    ‪3 min walk‬
  • Place, St. James Hospital
    ‪5 min drive‬
  • Place, Alfred University
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Hornell

Located in Hornell, Best Western Maple City Inn is within a 15-minute walk of Hornell Erie Depot Museum and Railhead Brewing Company. .This hotel is 0.7 mi (1.2 km) from Veterans Memorial Park and 1.9 mi (3 km) from Canacadea State Forest.

What's nearby

  • Hornell Erie Depot Museum - 3 min walk - 0.3 km
  • Railhead Brewing Company - 13 min walk - 1.1 km
  • St. James Hospital - 5 min drive - 4.3 km
  • Alfred University - 20 min drive - 21.3 km
  • Letchworth State Park - 58 min drive - 62.6 km

Getting around

  • Elmira, NY (ELM-Elmira - Corning Regional) - 61 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Subway - ‬4 min drive
  • ‪The Max - ‬18 min walk

About this property

Best Western Maple City Inn

Hotel in Hornell with free breakfast and a fitness center
Best Western Maple City Inn offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per day, plus a deposit of USD 40 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
Hornell Comfort Inn
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
Best Western Maple City Hornell
Best Western Maple City
Best Maple City Hornell
Best Western Maple City Inn Hotel
Best Western Maple City Inn Hornell
Best Western Maple City Inn Hotel Hornell

Reviews

Best Western Maple City Inn Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 315 out of 705 reviews
Rating 8 - Good. 261 out of 705 reviews
Rating 6 - Okay. 81 out of 705 reviews
Rating 4 - Poor. 34 out of 705 reviews
Rating 2 - Terrible. 14 out of 705 reviews

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Its a motel full of construction workers

Only ONE staffer on to check guests in, guests piled up, no one to help resolve computer issues while another checked guests in.
Stayed 1 night in Jul 2025

8/10 Good

Albert

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Yolene

Travelled with family
Could not check in because system was down. Staff had no idea when it would be back up. After traveling 5 hours we had to find another hotel which was 30 minutes away.
Stayed 1 night in Jul 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
My wife and I both woke up with miserable back aches. Not sure why, but it was a tough day b/c of that.
Stayed 1 night in Jul 2025

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly!!
Stayed 2 nights in Jul 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service
Staff was nice, but very run down area and building looked run down and outdated. Room was clean and amenities were adequate
Stayed 2 nights in Jul 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean staff was very polite and answered any questions that we had about where stuff was and some places if you DoorDash will deliver right to your room
Stayed 2 nights in Jul 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a little small but we were the only ones there. The breakfast provided was great. Check in was very slow. The room was a decent one. Large fridge and microwave. Otherwise average but clean. Rate was high for what it was, but it was also graduation weekend. Would stay again at a lower rate.
Stayed 1 night in Jun 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Nancy

Travelled with family
Disliked: Staff & service
I had to cancel my reservation a week before the trip. No one answered the phone and they still assume I was there. They will not respond to a message from Expedia. Would never recommend this hotel to anyone!!
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Stayed 4 nights in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Old and dated.
Stayed 1 night in Mar 2025

8/10 Good

Tserendorj

Stayed 4 nights in Jun 2025

6/10 Okay

Tamera

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was very good. Clean room, friendly staff. Breakfast left a lot to be desired!
Stayed 2 nights in May 2025

10/10 Excellent

JANORYS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Angelo

Stayed 1 night in May 2025

8/10 Good

Mickie

Travelled with family
The pool
Stayed 1 night in May 2025

10/10 Excellent

Daniel, Gloucester

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place for your family

Hey, beautiful experience
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025