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Pale Hall Hotel

5.0 star property

Photo gallery for Pale Hall Hotel

Interior
Creator video - submitted by Megan - Cupcake and Carry-On
Harper's Barn | Private kitchen
Superior Suite
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Pale Hall Estate, Llandderfel, Bala, Wales, LL23 7PS
  • Place, Y Berwyn National Nature Reserve
    ‪3 min drive‬
  • Place, Bala Lake
    ‪5 min drive‬
  • Place, Eryri National Park
    ‪7 min drive‬
  • Airport, Chester (CEG-Hawarden)
    ‪61 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

9.8 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Room

Grand Room

Grand Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Turret Room

Turret Room

Turret Room

9.8 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Master Suite - Hillside

Garden Master Suite - Hillside | Exterior

Garden Master Suite - Hillside

  • 31 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Superior Suite

Garden Superior Suite | Living area

Garden Superior Suite

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Harper's Barn

Harper's Barn | Living area

Harper's Barn

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About the area

Bala

Located in Bala, Pale Hall Hotel is in a national park, within a 15-minute drive of Eryri National Park and Bala Lake Railway Interpretive Centre. .This luxury hotel is 1.9 mi (3.1 km) from Y Berwyn National Nature Reserve and 2.8 mi (4.5 km) from Llyn Bodweni.

What's nearby

  • Y Berwyn National Nature Reserve - 3 min drive - 4.4 km
  • Caerau Uchaf Gardens - 5 min drive - 5.1 km
  • Bala Lake - 5 min drive - 7.3 km
  • Eryri National Park - 7 min drive - 8.4 km
  • Llyn Tegid - 7 min drive - 8.7 km

Getting around

  • Betws-Y-Coed Station - 32 min drive
  • Manchester Airport (MAN) - 103 min drive

Restaurants

  • ‪Ty Coffi, The Coffee House - ‬6 min drive
  • ‪Goat - ‬7 min drive
  • ‪Loch Cafe - ‬8 min drive
  • ‪Y Cyfnod Cafe & Bistro - ‬7 min drive
  • ‪Tyddn Llan Restaurant with Rooms Corwen - ‬6 min drive

About this property

Pale Hall Hotel

Luxury hotel with free breakfast and free valet parking
Pale Hall Hotel offers 18 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 18 guestrooms featuring Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Henry Robertson, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10 AM.
Henry Robertson - This fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Henry Robertson

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1871
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per night
Cribs (infant beds) are available for GBP 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per night
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Pale Hall Hotel Bala
Pale Hall Hotel Bala
Pale Hall Hotel Hotel
Pale Hall Hotel Hotel Bala

Pale Hall Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 133 out of 149 reviews
Rating 8 - Good. 12 out of 149 reviews
Rating 6 - Okay. 2 out of 149 reviews
Rating 4 - Poor. 1 out of 149 reviews
Rating 2 - Terrible. 1 out of 149 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Pale Hall Hotel. Beautiful and comfortable room. Warm and welcoming staff. Excellent dining options - a tasting menu / fine dining or a bar menu. Both served in a beautiful dining room. We had the bar menu and it was wonderfully cooked. Morning breakfast was perfect and a small gift of water and cookies for our journey much appreciated. We would highly recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a stunning location, the staff and service exemplary and the food was sublime.
Stayed 1 night in Aug 2025

8/10 Good

Hon Fai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pale Hall Hotel is a lovely place for a relaxing break from the city. Staffs are so nice and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

C

Stayed 1 night in Aug 2025

10/10 Excellent

Vitaly, Lesmahagow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous place, will return there soon
Stayed 3 nights in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Je-Shi

Liked: Cleanliness, staff & service, property conditions & facilities
We were put into a room with
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Staff, Great Location, Lovely Restaurant with atmospheric violin accompaniment.
Stayed 2 nights in May 2025

10/10 Excellent

MAKI

Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very friendly and helpful staff. Food was delicious. Would highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

nayeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love Pale!

A wonderful place to be, excellent staff, food and surroundings.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Pale Hall. The staff was extremely professional, friendly, welcoming and helpful. The rooms were well appointed and comfortable. The food was delicious. We would definitely return for another stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian, Weybridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden-away gem in North Wales. Beautiful house, beautifully restored, warm and comfortable. The food offering is top notch and the staff are extremely helpful and professional. Only stayed two nights but next time will be longer.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victoria Suite

It was a very nice experience for me and my 10 years old daughter. This historical hotel is beautiful and staffs are super nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Shanika

Stayed 4 nights in Aug 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed!

Beautiful grand traditional property in very pretty North Wales, dinner service was slow but food was great and everything else was wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Everything about this property is excellent.
Stayed 1 night in Aug 2024