4/10 Poor
Nancy
22 Sept 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Game day at the Camden Yards stadium across the street and they appear quite understaffed. And only one of the two elevators is functioning. And there is one person manning the front desk AND the luggage storage room as the stadium empties and a line has formed waiting for luggage and another for check-ins.
Once in the room, the toilet doesn’t flush. We let the young man at the desk know. He will contact the staff while we go out to dinner.
Upon returning from dinner, he has not heard back from them and will call again. Toilet still blocked. No call from him. We call him and he discovers that the staff to fix the toilet has home.
It takes 15 minutes for him to find us another room. The elevator takes forever but we get the key to the new room and it is an upgrade. And the single elevator back up. And the room is comfortable. The only plus for the stay. Oh, and valet was pretty on time retrieving our car.
Nancy
Stayed 1 night in Sep 2025




















