Book Barnby in the Willows hotels

I was in Nottingham for just 16 hours and so I needed a hotel centrally located and “decent” which is why I chose a chain and the Regency BW Signature sounded very posh, however whilst the room and towels etc were clean, the floor I was on was under renovation and my biggest frustration was the shower. It was broken and was not fit for purpose. Which for over £100 should be standard. I reported the issue on checkout but I was offered nothing other than an apology and that it would be fixed for the next guest.

Very nice stay staff very friendly room clean comfortable had lovely pizza in bar and few drinks nice atmosphere very pleased

Lovely staff who were attentive and helpful pictured me and my partner get engaged in the bar

Yes

We had a lovely stay and the hotel is gorgeous. We loved the old style bar and the decor in the rooms. There were, however, a few flaws which would be worth mentioning considering it is not a cheap hotel. Firstly, there was only one person on reception so we were queuing for a while to check in / out and there was no visible key drop. Secondly, throughout the hotel we noticed unfinished repairs and things that needed fixing such as toilet roll holder falling off the wall and a wall on the staircase covered in filler that hadn't been concealed. We booked separately as 3 couples and all three of our rooms was different and didn’t accurately reflect the prices we each paid, for example, our room cost the same as our friends but was significantly bigger with better views. Lastly, the breakfast service was really poor. We were in the breakfast room for an hour and we had to wait about 20 minutes for coffee and toast then the breakfast came and our friends coffee did not come until we were almost finished with the breakfast and their toast did not come until we had all finished breakfast so was not eaten. Staff never checked that we all had cutlery or crockery so we did have to ask a few times for an extra set of cutlery and a cup and saucer. The service was very slow and the food was average which is disappointing for £19.95 per person. Overall, we enjoyed our stay there and our day in Lincoln and would like to stay there again if we got a good deal price and we loved the room.

Clean room with extremely comfortable king bed. Well stocked bathroom, towels etc. Friendly staff, particularly Tushie who helped us when our room card had not been activated for the club lounge.