8/10 Good
William
14 Dec 2025
Liked: Cleanliness, staff & service, amenities
Toilet seat was dirty and the shower bath tap was faulty. This was sorted quickly after we mentioned it to reception.
A fire alarm sounded around 0545 on the last day of our stay and carried on going on and off intermittently. We rang reception who initially said it was a false alarm caused by young kids messing about, but a continuous alarm sounded at about 0600 which caused us to evacuate our room. A senior staff member said that an investigation into the event was underway and anyone who wanted breakfast or had to pay for parking would not have to pay as a gesture of goodwill. Unfortunately when I asked about this later at reception I was unable to get a refund as I had paid my bill on arrival! However I did appreciate the gesture.
My wife and I stay here when we visit relatives as it is very clean and convenient with a great breakfast and attached car park which is a bonus in the city centre.
William
Stayed 2 nights in Dec 2025





















