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St James Hotel, BW Premier Collection

4.0 star property

Photo gallery for St James Hotel, BW Premier Collection

Reception
Restaurant
Library
Exterior
Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Rutland Street, Nottingham, England, NG1 6FL
  • Nottingham Castle
    ‪3 min walk‬
  • Theatre Royal
    ‪6 min walk‬
  • Motorpoint Arena Nottingham
    ‪13 min walk‬
  • East Midlands (EMA)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.4 out of 10
Very good
(62 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Room amenity

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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The price is NZ$137
includes taxes & fees
28 Sept - 29 Sept
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About the area

Nottingham

With a stay at St James Hotel, BW Premier Collection, you'll be centrally located in Nottingham, a 3-minute drive from Motorpoint Arena Nottingham and 5 minutes from University of Nottingham. .This hotel is 0.1 mi (0.1 km) from Mortimer’s Hole and 0.1 mi (0.2 km) from Robin Hood Statue.

What's nearby

  • Nottingham Castle - 3 min walk - 0.3 km
  • Theatre Royal - 6 min walk - 0.5 km
  • Nottingham Trent University - 7 min walk - 0.7 km
  • Motorpoint Arena Nottingham - 13 min walk - 1.1 km
  • University of Nottingham - 5 min drive - 2.9 km

Getting around

  • Nottingham (XNM-Nottingham Train Station) - 11 min walk
  • Phoenix Park Tram Stop - 18 min drive
  • East Midlands Airport (EMA) - 34 min drive

Restaurants

  • ‪The Roebuck Inn - ‬4 min walk
  • ‪Bierkeller - Authentic Bavarian - ‬4 min walk
  • ‪The Ned Ludd - ‬3 min walk
  • ‪Zaap Thai Street Food - ‬3 min walk
  • ‪Ye Olde Salutation Inn - ‬4 min walk

About this property

St James Hotel, BW Premier Collection

Hotel with a restaurant, near Motorpoint Arena Nottingham
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 87 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 14.95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
  • Self parking fee: GBP 14.95 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1003 reviews
Rating 8 - Good. 358 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not spend much time at the hotel (only visiting for one night) but it was pleasant enough. Staff were friendly, check in/out was easy, bed was comfy, room was modern and clean. I'd definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Liz, Vernon

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funin Nottingham

Great location, oarking right next door all simple to check in. Plenty breakfast if you want to fill your boots.
Stayed 2 nights in Jun 2025

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location friendly staff rooms a bit dated and run down
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and welcomeing i checked in within minutes. The hotel itself was nice and clean. The surounding area was superb
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

Robbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel that is well located right near Nottingham Castle and loads of food and dining options. Our check in was great and a really nice man fixed up a booking error (careful - I booked a double room for my husband and I but was given a ‘crash pad’ which I’ve never heard of and it’s a single). We ended up in a wheelchair room which I don’t like the shower but better than sleeping on a single bed! The only sour point was the barman/waiter. He was rude and dismissive and although we’d planned to have drinks and dinner at the hotel his attitude resulted in us leaving and finding somewhere else. We would definitely stay here again though!
Stayed 1 night in Jun 2025

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to be staying here again after work in the area. Bedroom and bathroom both a good size. Comfy bed. Overall a good stay but not great internal and external soundproofing, could hear noise from bedrooms across the corridor including alarms going off in the morning. There was a beeping/chirping noise outside that continued until around midnight, closing the windows did not shut this out. Other than that, the surrounding area is surprisingly quiet. You also need to be relatively physically fit to reach the windows to open/close them. The toilet needs a substantial amount of force on the flush for it to work. On balance though, I'm satisfied with my 1-night stay here and I'll book the St James Hotel again if it continues to be great value for money.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely boutique hotel with great decor. Superb city center location Nice white company amenities. Super friendly staff. Every interaction with everyone was so nice, friendly and helpful. Appreciated reasonable late check out charge. Easily this hotel is a 4* not a 3. Very impressed
Stayed 3 nights in Jun 2025

6/10 Okay

Rosslyn

Liked: Room comfort
Disliked: Staff & service
Second trip so knew hotel. Room was good althoughcould do with a refresh. Mugs were very small and stingy with tea bags (x2 English breakfast) you dont always think at 11pm to ask for more. Warning about check-in thiugj we arrived 45 nins before 2pm. Receptionist told us to come back after 2 (which we knew was the check in time) but she didnt even check to see if room was available and said it would be a £15 charge to check in early (45 mins!). We came back 30 mins later and she was checking in people before 2pm so its just a way of getting more money put of people. I can understand if we were 2/3 hours early.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, nice staff and room was nice
Stayed 1 night in Apr 2025

10/10 Excellent

Sian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but all good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location for the castle and more historical areas of the city. Rooms small but adequate for 1-2 nights.
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable room, a little dated.
Stayed 1 night in May 2025

10/10 Excellent

J J

Liked: Property conditions & facilities, room comfort
Perfectly located. Very nice staff. Great value for money and a very comfortable bed. I would stay here again.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay, the room was just a little small. Great location. Good rate.
Stayed 1 night in May 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steve

Stayed before always excellent
Stayed 1 night in May 2025

6/10 Okay

Dave

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped many times here cant fault it
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and great amenities

Great stay. Room was beautiful and had a very comfortable bed. Lots of lovely toiletries supplied and a well stocked tea tray. Very helpful staff. Hotel is right beside the Castle and about 10 minutes walk from the city centre.
Stayed 3 nights in May 2025

6/10 Okay

neil

Stayed 1 night in May 2025