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Citybox Bergen City

3.0 star property

Photo gallery for Citybox Bergen City

Junior Suite
Lobby
Terrace/patio
Lobby lounge
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Free WiFi
  • Business services

Explore the area

View map
Nygårdsgaten 31, Hovedinngang fra Strømgaten, Bergen, 5015
  • Bryggen Waterfront
    ‪11 min walk‬
  • Hurtigruten Terminal
    ‪11 min walk‬
  • Bryggen
    ‪14 min walk‬
  • Bergen (BGO-Flesland)
    ‪19 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Small)

Double Room, 1 Double Bed (Small)

Double Room, 1 Double Bed (Small)

8.8 out of 10
Excellent
(45 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(34 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

8.4 out of 10
Very good
(48 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby lounge

Citybox Bergen Danmarksplass

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.4 out of 5, Excellent, 1,177 reviews
The price is NZ$127
includes taxes & fees
12 Oct - 13 Oct
Citybox Bergen Danmarksplass

About the area

Bergen

A stay at Citybox Bergen City places you in the heart of Bergen, within a 15-minute walk of Hurtigruten Terminal and Bryggen Waterfront. .This eco-certified hotel is 0.9 mi (1.4 km) from Bryggen and 0.1 mi (0.2 km) from University of Bergen.

What's nearby

  • Grieg Hall - 3 min walk - 0.3 km
  • Bryggen Waterfront - 11 min walk - 1.0 km
  • Hurtigruten Terminal - 11 min walk - 1.0 km
  • Floibanen Funicular - 13 min walk - 1.2 km
  • Bryggen - 14 min walk - 1.2 km

Getting around

  • Bergen Station - 5 min walk
  • Nonneseteren Station - 5 min walk
  • Flesland Airport (BGO) - 20 min drive

Restaurants

  • ‪Valeri Pizza & Kebab - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Kennel - ‬5 min walk
  • ‪Espresso House - ‬4 min walk
  • ‪Bergen brunsj - ‬5 min walk

About this property

Citybox Bergen City

Eco-certified hotel with a rooftop terrace and a 24-hour front desk
Citybox Bergen City offers 120 accommodations with hair dryers. Beds feature pillowtop mattresses. This Bergen hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided weekly.
Make yourself at home in one of the 120 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a reception hall and a vending machine.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (NOK 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 2006
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NOK 200 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NOK 200.0 per night

Payment types

Important information

Optional extras

  • Nearby parking fee: NOK 300 per day(541 ft away; open 24 hours)
  • Pet fee: NOK 200 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: NOK 150 per day
  • Rollaway bed fee: NOK 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citybox Bergen Hotel
Citybox Hotel
Citybox Bergen
Citybox
Citybox Hotel Bergen
Citybox Bergen
Citybox Bergen City Hotel
Citybox Bergen City Bergen
Citybox Bergen City Hotel Bergen

Reviews

Citybox Bergen City Reviews

8.4

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 460 out of 1011 reviews
Rating 8 - Good. 368 out of 1011 reviews
Rating 6 - Okay. 119 out of 1011 reviews
Rating 4 - Poor. 39 out of 1011 reviews
Rating 2 - Terrible. 25 out of 1011 reviews

Reviews

10/10 Excellent

Kaylene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Very clean and easy check in. I would recommend this hotel. Currently there is renovations going on.
Stayed 3 nights in Jun 2025

6/10 Okay

Lucy

Travelled with partner
The hotel was one of the cheaper we came across in Bergen and its location is fine for walking to where we wanted to be.. about 15 mins to the harbour area. However, the room is very basic, you don’t get any cups for water even. The shower was a little mouldy but it was ok for one night. The hotel is also currently covered in scaffolding and workmen woke us up about 7am so be aware of this. The area in the lobby is nice though for drinks etc as there is a little communal kitchen / dining area to use which is where we got our water for the room.
Stayed 1 night in Jun 2025

8/10 Good

Rita

Nothing doecial
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location. Clean. Easy checkin and out. HOWEVER, no tv.
Stayed 2 nights in May 2025

10/10 Excellent

dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Great neighborhood, clean, simple chill
Stayed 1 night in May 2025

8/10 Good

Alistair

Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
very conveniently lcoated
Stayed 1 night in May 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, clean, easy check in
Stayed 3 nights in May 2025

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean. Staff were very helpful and friendly. Room was a little warm and noisy (facing the main street), other than that a good stay.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with added benefits of a customer kitchen etc
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was worried it was going to be a soulless sardine can, but it was lovely. Rooms are sizable, location is amazing, and amenities were great. Highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Yimai

Stayed 3 nights in May 2025

10/10 Excellent

Joni

Stayed 1 night in May 2025

8/10 Good

Kayla

Stayed 1 night in May 2025

6/10 Okay

Imad

Disliked: Amenities
It’s an ok, basic place. It was very strange that they have no facial tissues, coffee packets, etc. in the rooms. There’s a self service for-pay machine in the lobby for coffee. It’s perhaps a step above a hostel at the prices of a hotel. The check process was strange, it’s all self-serve machine operated where they ask for a reservation code, however, I didn’t receive a code, so I had to make an international phone call to the hotel to help. Luckily they picked up and a staff member was onsite who came out and gave me a confirmation code. They can be a lot better. Again, it is basic and does the job if all you need is a bed and a shower.
Stayed 3 nights in May 2025

8/10 Good

Alaeddin

Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe location
Stayed 2 nights in May 2025

8/10 Good

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, check in was super easy. Our room had the basic amenities and bed was very comfortable. The main lobby had even more things like a dining area, vending machine, cutleries and bathroom which was very useful. A short walk to city center and Bryggen. And very convenient to get to in general.
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Citybox! The room was small but clean and comfortable. It was a quick walk to both the train station and city centre, and check-in and check-out were so quick and easy.
Stayed 3 nights in May 2025

6/10 Okay

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Matt

Travelled with family
Disliked: Property conditions & facilities
Property did not adequately prepare us for construction happening at the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more than only one washing machine and one clothes dryer.
Stayed 1 night in May 2025

6/10 Okay

Raina, Nine Mile Falls

Travelled with partner
Liked: Cleanliness, staff & service
Very average stay. Wouldn't recommend for a longer stay as they don't do room service unless it's a week long. Room is pretty stuffy. Shower water gets everywhere. No tv. No fridge. There is a SMALL community fridge in the lobby area. Was completely packed with no room to put anything. Bed was comfortable. Breakfast at the neighboring restaurant is fine as long as the right person is there. Very inconsistent offerings depending on who is actually running it..very odd since it's supposed to be 3 open sandwich options, fruit and yogurt. These rooms are not soundproof! We heard music from we have no idea, constantly heard our neighbors conversations and the people above us. Very loud. Probably wouldn't choose this brand again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Well run small hotel. Clean, quiet, and lovely.
Stayed 3 nights in Apr 2025