Citybox Bergen City

3.0 star property

Photo gallery for Citybox Bergen City

Junior Suite
Front of property
Terrace/patio
Lobby lounge
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View map
Nygårdsgaten 31, Hovedinngang fra Strømgaten, Bergen, 5015
  • Place, Grieg Hall
    ‪3 min walk‬
  • Place, Bryggen Waterfront
    ‪11 min walk‬
  • Place, Hurtigruten Terminal
    ‪11 min walk‬
  • Airport, Bergen (BGO-Flesland)
    ‪19 min drive‬

Room options

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 4
  • 3 Twin Beds

Double Room, 1 Queen Bed

8.4 out of 10
Very good
(51 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Double Bed (Small)

8.8 out of 10
Excellent
(48 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

8.8 out of 10
Excellent
(42 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Bergen

A stay at Citybox Bergen City places you in the heart of Bergen, within a 15-minute walk of Hurtigruten Terminal and University of Bergen. .This hotel is 0.2 mi (0.3 km) from Grieg Hall and 0.3 mi (0.5 km) from University Museum.

What's nearby

  • University of Bergen - 1 min walk - 0.2 km
  • Grieg Hall - 3 min walk - 0.3 km
  • Bryggen Waterfront - 11 min walk - 1.0 km
  • Hurtigruten Terminal - 11 min walk - 1.0 km
  • Bryggen - 14 min walk - 1.2 km

Getting around

  • Bergen Station - 5 min walk
  • Nonneseteren Station - 5 min walk
  • Flesland Airport (BGO) - 20 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Landmark Bar & Kafé - ‬5 min walk
  • ‪Valeri Pizza & Kebab - ‬2 min walk
  • ‪Espresso House - ‬4 min walk
  • ‪Klee - ‬5 min walk

About this property

Citybox Bergen City

Hotel with a rooftop terrace, near Hurtigruten Terminal
Citybox Bergen City offers 120 accommodations with hair dryers. Beds feature pillowtop mattresses. This Bergen hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided weekly.
Make yourself at home in one of the 120 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a reception hall and a vending machine.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (NOK 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 2006
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NOK 200 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NOK 200.0 per night

Payment types

Important information

Optional extras

  • Nearby parking fee: NOK 300 per day(541 ft away; open 24 hours)
  • Pet fee: NOK 200 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: NOK 150 per day
  • Rollaway bed fee: NOK 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citybox Bergen Hotel
Citybox Hotel
Citybox Bergen
Citybox
Citybox Hotel Bergen
Citybox Bergen
Citybox Bergen City Hotel
Citybox Bergen City Bergen
Citybox Bergen City Hotel Bergen

Citybox Bergen City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1008 reviews
Rating 8 - Good. 363 out of 1008 reviews
Rating 6 - Okay. 113 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Donald, Thornhill

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
CityBox Bergen has taken minimalism too far. Self-serve in exchange for value is good but basics like towels, drinking cups, kettle should be provided. Staff did its best to be invisible.
Stayed 4 nights in Sep 2025

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
Q
Stayed 1 night in Sep 2025

8/10 Good

Thomas, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location for Bergen.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angelina

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

VIKRAM

Stayed 3 nights in Aug 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient. A bit noisy from outside and guests above.
Stayed 1 night in Aug 2025

10/10 Excellent

Sigrid

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. We got a room with a sink failure to drain. The staff was able to change us to a better, cleaner room with better view from the window after a couple tries.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tammy

Stayed 3 nights in Aug 2025

10/10 Excellent

Familia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is so comfortable. 6 minute walk to bybanen station (Nonneseter). Free WIFI. Shopping mall and grocery store at walking distance (Bergen Storsenter, Meny and Kiwi).
Stayed 3 nights in Aug 2025

6/10 Okay

Louellen

Travelled with partner
Disliked: Amenities
Basic property. Clean bed, which was what we needed. No staff or services.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fang

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and spacious room
Stayed 2 nights in Aug 2025

8/10 Good

Xuan, Norman

Liked: Cleanliness, staff & service
It is indeed as the minimum as you wanted. Clean and convenient. Not much to add really as there is not much else
Stayed 2 nights in Aug 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommoda
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Carrie

Good location but definitely a budget hotel.
Stayed 1 night in Aug 2025

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sally

Liked: Cleanliness

Great laundry, basic, clean, no breakfast!

The hotel was generally good, modern and clean, basic and small room yet all I needed during my short stay in Bergen when I was mostly out on day trips and hikes. The self service check in was efficient. The laundry was great - I wish more hotels would have self-service laundry like this! The staff were helpful when I needed something. I felt the common areas didn’t have much vibe and were small and basic. It’s a very self-service hotel and there isn’t always someone in the office so it sometimes takes a bit of time to get help. I chose CityBox because it was the most affordable option for the first few nights of my trip. However when I wanted to extend another 3 nights I found it was quite a bit more expensive than other nearby hotels that included breakfast and a gym for lower cost! I would be more inclined to stay at a CityBox again in the future if they offered even complimentary morning coffee, fruit, snacks and a basic gym with a treadmill is always nice. I found it expensive for the lack of amenities/food compared with other hotels nearby, although overall it was a comfortable stay.
Stayed 4 nights in Jul 2025

8/10 Good

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a great location for walking around Bergen and for catching an early train… it worked well for what we needed.
Stayed 1 night in Jul 2025

8/10 Good

Takayuki

Stayed 2 nights in Jul 2025

6/10 Okay

Donald

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Stayed 3 nights in Jul 2025