Citybox Bergen City

3.0 star property

Photo gallery for Citybox Bergen City

Junior Suite
Lobby lounge
Lobby
Terrace/patio
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Free WiFi
  • Business services

Explore the area

View map
Nygårdsgaten 31, Hovedinngang fra Strømgaten, Bergen, 5015
  • Place, Bryggen Waterfront
    ‪11 min walk‬
  • Place, Hurtigruten Terminal
    ‪11 min walk‬
  • Place, Bryggen
    ‪14 min walk‬
  • Airport, Bergen (BGO-Flesland)
    ‪19 min drive‬

Room options

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 4
  • 3 Twin Beds

Double Room, 1 Queen Bed

8.4 out of 10
Very good
(49 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Double Bed (Small)

8.8 out of 10
Excellent
(48 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

8.8 out of 10
Excellent
(37 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Bergen

A stay at Citybox Bergen City places you in the heart of Bergen, within a 15-minute walk of Hurtigruten Terminal and Bryggen Waterfront. .This hotel is 0.9 mi (1.4 km) from Bryggen and 0.1 mi (0.2 km) from University of Bergen.

What's nearby

  • Grieg Hall - 3 min walk - 0.3 km
  • Bryggen Waterfront - 11 min walk - 1.0 km
  • Hurtigruten Terminal - 11 min walk - 1.0 km
  • Floibanen Funicular - 13 min walk - 1.2 km
  • Bryggen - 14 min walk - 1.2 km

Getting around

  • Bergen Station - 5 min walk
  • Nonneseteren Station - 5 min walk
  • Flesland Airport (BGO) - 20 min drive

Restaurants

  • ‪Valeri Pizza & Kebab - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Landmark Bar & Kafé - ‬5 min walk
  • ‪Espresso House - ‬4 min walk
  • ‪Hoggorm - ‬1 min walk

About this property

Citybox Bergen City

Hotel with a rooftop terrace, near Bryggen Waterfront
Citybox Bergen City offers 120 accommodations with hair dryers. Beds feature pillowtop mattresses. This Bergen hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided weekly.
Make yourself at home in one of the 120 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a reception hall and a vending machine.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (NOK 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 2006
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NOK 200 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NOK 200.0 per night

Payment types

Important information

Optional extras

  • Nearby parking fee: NOK 300 per day(541 ft away; open 24 hours)
  • Pet fee: NOK 200 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: NOK 150 per day
  • Rollaway bed fee: NOK 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citybox Bergen Hotel
Citybox Hotel
Citybox Bergen
Citybox
Citybox Hotel Bergen
Citybox Bergen
Citybox Bergen City Hotel
Citybox Bergen City Bergen
Citybox Bergen City Hotel Bergen

Citybox Bergen City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 471 out of 1026 reviews
Rating 8 - Good. 369 out of 1026 reviews
Rating 6 - Okay. 119 out of 1026 reviews
Rating 4 - Poor. 41 out of 1026 reviews
Rating 2 - Terrible. 26 out of 1026 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Takayuki

Stayed 2 nights in Jul 2025

6/10 Okay

Donald

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Stayed 3 nights in Jul 2025

8/10 Good

Daphne

Travelled with family
Liked: Cleanliness, staff & service
It is close to the train station and a pretty park on a small lake.
Stayed 2 nights in Jun 2025

8/10 Good

kalpana, Lans O Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Alexandra

Stayed 2 nights in Jul 2025

2/10 Terrible

Azrrik

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Too hot to sleep in the room.

Want to pay for a full price hotel, but have all of the drawbacks of a hostel? Then stay here. The rooms have no TVs. There is a single small shared refrigerator for the entire hotel. Our room was 28c when we checked in. The AC did not cool it down. They offered a tiny fan at the reception that did not help. The room did eventually cool down to 26c by 5am. It was extremely difficult to sleep with the heat.
Stayed 1 night in Jul 2025

10/10 Excellent

Harry, Cambridge

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay…
Stayed 2 nights in Jun 2025

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Bergen. Safe, quiet neighborhood. Clean hotel, very comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

marsha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very efficient and environmentally consciuos.
Stayed 2 nights in Jul 2025

6/10 Okay

Scott

Stayed 2 nights in Jun 2025

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Construction at entry. Not fault of hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self-service laundry was out of order, but the staff was doing laundry for people for no charge which was nice, but there was something stuck to one piece of my clothing when I got it back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gene

Travelled with family
Liked: Amenities
Defective thermostat in one of the rooms. Good value and pleasant stay overall
Stayed 1 night in Jun 2025

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, easy check in, spacious room.
Stayed 1 night in Jun 2025

10/10 Excellent

Kaylene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Very clean and easy check in. I would recommend this hotel. Currently there is renovations going on.
Stayed 3 nights in Jun 2025

6/10 Okay

Lucy

Travelled with partner
The hotel was one of the cheaper we came across in Bergen and its location is fine for walking to where we wanted to be.. about 15 mins to the harbour area. However, the room is very basic, you don’t get any cups for water even. The shower was a little mouldy but it was ok for one night. The hotel is also currently covered in scaffolding and workmen woke us up about 7am so be aware of this. The area in the lobby is nice though for drinks etc as there is a little communal kitchen / dining area to use which is where we got our water for the room.
Stayed 1 night in Jun 2025

8/10 Good

Rita

Nothing doecial
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location. Clean. Easy checkin and out. HOWEVER, no tv.
Stayed 2 nights in May 2025

10/10 Excellent

dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Great neighborhood, clean, simple chill
Stayed 1 night in May 2025

8/10 Good

Alistair

Stayed 1 night in Jun 2025