This "four-star" Hotel Quentin Design in Berlin states on its Expedia website that they provide Internet/Wifi, towels, blackout drapes, etc. (see below). However, when I arrived, there was no Internet/Wifi, bathroom soap, multiple towels, blackout curtains, etc. Please see below for the misleading and partially inaccurate description of the “Room Amenities” listed by this hotel on their Expedia webpage, which motivated me to book a double room at this hotel via Expedia.
I brought this to the attention of several people at the hotel Reception, both at check-in (and requested to be moved to another Quentin hotel, which was not acknowledged…) and at check-out, where the young woman at the Reception offered no apology, explanation, or even a partial refund.