I have stayed at a few of these hotels for work as I travel around quite regularly. There seems to be a reoccurring theme that the bathrooms have a really horrible drain smell. I would have mentioned this to staff but I dropped my bags off to the room went for dinner come back and it was already around 8:30- 9:00. The second theme is the service in the bar is inconsistent - my drink came quickly and my main came around 20 mins after this .. I had ordered pizza. Also bare in mind I’m a solo diner - my dessert took an additional 50 mins. This isn’t the first time I have experienced this in a village hotel - I did eventually ask the staff when my dessert was coming and it came quite swiftly. The menu also seems quite pricey for the quality of food. Bedroom window was broken and wouldn’t shut properly same again didn’t realise until later in the evening - again didn’t mention this to staff due to the time of evening. Lastly on another slight negative note the rooms are not sound proof in the slightest -especially the noise to the corridor. Positives - the hotels feels safe for a solo travelers - the rooms are visually clean - bed and pillows are comfy - easy check in and check out - modern interior - large size room I have never paid over £100 to stay at one of the village hotels - generally comfortable stay and maybe the negatives are to be expected for the price

Clean room and very convenient location for a super pleasant walk! Parking isn't free!

Extremely helpful staff, friendly, customer service very good. Room could have benefitted from more coffee,/teas and sundries. Overall very good value for money

Absolutely amazing! price on point, amazing staff really helpful and nice, central, it has it all

The staff was excellent, especially Shaun and Zach! They quickly took care of our every need and assisted us with a room upgrade! We were very pleased and would stay here again.

Lovely reception staff, friendly, helpful, asked questions to then recommend things to me proactively-the people do make the difference & they’re doing it right here! Room was very nice-soft bedding & very comfortable bed, great shower, nice looking bath if I’d been staying longer. A few errant hairs from previous occupants but in good condition & very clean otherwise-I’m not annoyed in any way-hairs do happen on cleaning cloths etc-I had no doubt this room had been very well cleaned. Great for loads of local shops & restaurants & right next to principality stadium-I’ve now got a hotel I will look forward to staying in whenever I’m in Cardiff.