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Copthorne Hotel Merry Hill-Dudley

4.0 star property

Photo gallery for Copthorne Hotel Merry Hill-Dudley

Front of property
Lunch and dinner served, British cuisine
Fitness facility
Exterior
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Place, Merry Hill
    ‪5 min walk‬
  • Place, Quest
    ‪14 min walk‬
  • Place, Saltwells Nature Reserve
    ‪17 min walk‬
  • Airport, Birmingham (BHX)
    ‪53 min drive‬

Room options

View all photos for Standard Room (Family with King Bed + Single Bed)

A hotel room with two beds, a desk with a computer, a chair, and a large mirror.

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Waterfront)

Standard Room, 1 King Bed (Waterfront)

Standard Room, 1 King Bed (Waterfront)

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

Standard Room (Waterfront Family KingBed + SingleBed)

Standard Room (Waterfront Family KingBed + SingleBed)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(73 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Brierley Hill

Located in Brierley Hill, Copthorne Hotel Merry Hill-Dudley is in the business district, within a 5-minute drive of Merry Hill and Saltwells Nature Reserve. .This hotel is 2.9 mi (4.7 km) from Dudley Town Hall and 3.1 mi (5 km) from Dudley Zoo and Castle.

What's nearby

  • Merry Hill - 5 min walk - 0.4 km
  • Quest - 14 min walk - 1.2 km
  • Acorn Performing Arts - 15 min walk - 1.3 km
  • Saltwells Nature Reserve - 17 min walk - 1.4 km
  • West Midland Safari Park - 26 min drive - 24.0 km

Getting around

  • Cradley Heath Station - 4 min drive
  • Bradley Lane Tram Stop - 12 min drive
  • Birmingham Airport (BHX) - 54 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Waterfront Inn - ‬5 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Costa Coffee - ‬10 min walk

About this property

Copthorne Hotel Merry Hill-Dudley

Copthorne Hotel Merry Hill-Dudley offers 138 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
Make yourself at home in one of the 138 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as a steam room. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Faradays, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Faradays - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the cost of an extra bed does not include breakfast.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill-Dudley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1007 reviews
Rating 8 - Good. 318 out of 1007 reviews
Rating 6 - Okay. 127 out of 1007 reviews
Rating 4 - Poor. 30 out of 1007 reviews
Rating 2 - Terrible. 41 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Rosemarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean with a nice view of the canal. Some of the linen was worn through but the room was clean and quite spacious (family king + single). The wireless charger next to the bed was a nice touch. There was a long wait for check in but the staff were very friendly, helpful and professional. Parking was available and cost about £6 overnight. There were nice meal options at the restaurant downstairs, and service was very good.
Stayed 1 night in Feb 2026

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice large clean room
Stayed 1 night in Feb 2026

6/10 Okay

Roz

Liked: Staff & service
Room was ok staff was polite , a lot of noise from other rooms playing music until 2am lift was noise as room was close by.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shelly

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with good facilities!
Stayed 1 night in Jan 2026

8/10 Good

Corey

Liked: Cleanliness, staff & service, amenities
Overall, I had a good experience at the hotel. The staff were very friendly and helpful throughout my stay. There was a small technical issue during check-out, but it was handled quickly and professionally with no problems afterwards, which I appreciated. The facilities were clean and well maintained, and I had no complaints regarding cleanliness or general comfort of the hotel. There were a few areas that could be improved. Firstly, I stayed on the top floor and found the heating in the room wasn’t very effective. Even when turned up to the maximum, it didn’t warm the room enough to feel comfortable, and it seemed to be a standardised system with limited control. Secondly, the breakfast menu was quite limited for non-pork options. It would be great to see more variety such as chicken sausages, turkey rashers, vegan options, and possibly scrambled eggs to cater for different dietary preferences. Lastly, at the bar I ordered a pint of Madri, but it tasted quite watered down compared to what you would normally expect. Aside from these points, my stay was pleasant overall.
Stayed 2 nights in Jan 2026

6/10 Okay

Jon

Liked: Cleanliness, staff & service, amenities
Staff fine room slightly dated but nice enough Good gym but some equipment clearly not well maintained Why do you have to check in on line and again when you arrive And as for having to pay to park, who likes hidden charges
Stayed 1 night in Jan 2026

10/10 Excellent

Aron

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Clean and good staff
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities
very clean and tidy
Stayed 1 night in Jan 2026

8/10 Good

michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon

Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Harpreet

Stayed 1 night in Jan 2026

8/10 Good

Connor

Stayed 1 night in Jan 2026

8/10 Good

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

Kerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Really pleasant hotel staff. All facilities were working. Excellent stay
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Stayed 2 nights in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

8/10 Good

Deborah Marshall

Liked: Cleanliness, staff & service, amenities
Extremely helpful staff.
Stayed 3 nights in Dec 2025

8/10 Good

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Answered any questions politely
Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities
We love this hotel, good value and good size room, plus having the pool is really great , old skool decor but we love it. Post modernist interiors that we really enjoy! Hope they don't update it, the decor is now trendy in a post modernist nostalgic way
Stayed 1 night in Dec 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms at the Copthorne Hotel Dudley are modern, spacious, and offer great views. While some areas feel slightly dated, they still represent excellent value for money. Breakfast is available, although parking does come at an additional cost. One of the standout features is the size of the rooms, which are noticeably larger than many city hotels. On each stay, I’ve appreciated the thoughtful touches such as bathrobes, complimentary shampoos, and other comforts. The large television added to the comfort of the room and made the stay particularly enjoyable. Overall, it was a very pleasant and comfortable stay for both me and my partner.
Stayed 1 night in Oct 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2025