Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
Creator video
Property amenity
5 bars/lounges, swim-up bar, poolside bar, beach bar
Outdoor wedding area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Place, Juanillo Beach
    ‪11 min walk‬
  • Place, Punta Espada Golf Course
    ‪8 min drive‬
  • Place, Scape Park
    ‪11 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony, Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • 94 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

10.0 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

9.2 out of 10
Wonderful
(5 reviews)
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony, Ocean View (1 King or 2 Queen)

8.6 out of 10
Excellent
(28 reviews)
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Room, 2 Queen Beds, Balcony, Garden View

9.4 out of 10
Exceptional
(8 reviews)
  • 61 sq m
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

8.4 out of 10
Very good
(15 reviews)
  • 61 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Oceanfront

  • 106 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

7.0 out of 10
Good
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

10.0 out of 10
Exceptional
(2 reviews)
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Balcony (Oceanside)

10.0 out of 10
Exceptional
(1 review)
  • 285 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Punta Cana

When you stay at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive in Punta Cana, you'll be next to a golf course, within a 15-minute drive of Punta Cana Beach and Juanillo Beach. .This all-inclusive resort is 13.2 mi (21.3 km) from Downtown Punta Cana and 15.9 mi (25.6 km) from Cabeza de Toro Beach.

What's nearby

  • Juanillo Beach - 11 min walk - 0.9 km
  • Punta Espada Golf Course - 8 min drive - 5.9 km
  • Los Establos Cap Cana - 8 min drive - 5.4 km
  • Punta Cana Beach - 9 min drive - 7.7 km
  • Scape Park - 11 min drive - 6.4 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Coco Cafe - ‬4 min drive
  • ‪The Chinola - ‬3 min drive
  • ‪The Blind Butcher - ‬3 min drive
  • ‪Navigator - ‬3 min drive
  • ‪Juanillo Grill & Beach Bar - ‬2 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Adults-only resort with 5 restaurants and 6 outdoor pools
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 324 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Colonial resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy seafood at Blue Marlin, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 9839 square feet (914 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Marlin
  • Capriccio
  • Casabella
  • The Steakhouse
  • Wok

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,839 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift (79 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Reviews

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 788 out of 1004 reviews
Rating 8 - Good. 126 out of 1004 reviews
Rating 6 - Okay. 44 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

Reviews

10/10 Excellent

Xiomara, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Ethan

Stayed 8 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Alex

Liked: Staff & service
Calidad de las bebidas muy pobre para el precio pagado por noche.
Stayed 4 nights in Jul 2025

2/10 Terrible

maxim

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Place was terrible. Staff rude. Beach smelled full of seaweed and unusable. Food got me poisoned after i went to their ‘best restaurant’ wok. Would never go again!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Igor

Stayed 12 nights in Jul 2025

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great vacation!
Stayed 8 nights in Jul 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Heidy Yuslani, Temple City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A True Sanctuary in Every Sense — 10/10 Our recent stay was nothing short of spectacular. From the moment we arrived, we were captivated by the beauty of the property — But as stunning as the resort is, what truly made this trip unforgettable was the staff. I’ve traveled quite a bit, and I can honestly say the customer service at Sanctuary is second to none. Every single person we encountered was kind, warm, attentive, and genuinely committed to making our stay as enjoyable as possible. I dare to say that I fell in love with the people even more than the place itself. The amenities were outstanding, the location was ideal, and with the variety of dining options, we were never disappointed. We left with full hearts and are already planning our return.
Stayed 7 nights in Jul 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! The food options were great — tasty, varied, and well-prepared. The bed was also very comfortable, and I slept really well. I truly enjoyed the whole experience
Stayed 5 nights in Jul 2025

10/10 Excellent

Brandon Dennis

Stayed 7 nights in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

10/10 Excellent

Malinda Richardson Fondtane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was gorgeous. The architecture was breathtaking, including the castle. Overall, the staff was nice and accommodating. The seaweed was piled up on the beach so you did not have access to the water. But would definitely recommend if that is not something that is important to you for your vacation.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karl Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at Sanctuary Cap Cana and we loved it. This property is huge and everything is very well maintained. Our room was just fantastic and so comfortable. The pools and swim up bar were so inviting and friendly. If you get a chance get Kaila to set up your lounging area and Oscar to be your drink waiter. Both are superb and will take great care of you. Overall everyone was so friendly and accomodating. We will definitely be going back.
Stayed 7 nights in Jul 2025

10/10 Excellent

Leonardo Calero

Travelled with family
Liked: Amenities
It’s a perfect hotel super nice views and really good attention , I will like to say thanks to all the personal who work there , see you soon Santuary.
Stayed 7 nights in Jul 2025

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso, realmente aprecias la naturaleza y la hermosa arquitectura. La habitacion era espaciosa y comoda con una vista increible. El servicio de mayordomo del castillo es una gran ventaja. Tiene varios espacios y piacinas para pasar el dia desde mas tranquilos a otros con actividades. Estas opciones permiten que disfrutes justo de lo que necesitas en este viaje. Lo mejor de la comida lo vas a vivir en los restaurantes que abren en la noche, hay una gran variedad y de excelente calidad.
Stayed 2 nights in Jul 2025

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is fantastic! The restaurants offer great food variety, drinks are great at all bars and restaurants, the pools are all very nice, the gym and spa are awesome too. Rooms and bathrooms are all very nice, luxurious with lots of space. This is the perfect place to relax. With all that said, what stood out to me the most are the employees. They are focused 100% on the guests, making sure you have a great experience all around the resort. Highly recommend it!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Eligio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, staff was very accommodating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond our expectation
Stayed 4 nights in Jul 2025

2/10 Terrible

Leonardo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had high hopes for Sanctuary Cap Cana, but unfortunately, the reality fell far short of the luxury promise. From the moment we entered our room, it was clear something was off. The air was muggy, and there was an unpleasant mold-like odor that lingered throughout our stay. Cleanliness was below expectations—our beds looked hastily made and didn’t feel fresh at all. Despite booking the all-inclusive package, surprise charges cropped up. I was billed $5 USD for a pizza box and another $5 for a Perrier water,also add $10 everytime you order room service, hardly what I’d call "all-inclusive". What’s worse, the service lacked the warmth typical of Caribbean hospitality. Staff rarely greeted guests, and basic courtesies like “good morning” seemed optional. The biggest letdown? The beach was completely covered in seaweed, rendering it unusable. No prior notice, no heads-up from the hotel—just a disappointing sight and restricted access to one of the main draws of the property. Sanctuary Cap Cana may boast impressive photos and luxury branding, but my stay felt more like a missed opportunity than a tropical retreat.
Stayed 6 nights in Jul 2025

2/10 Terrible

Annie

Liked: Cleanliness, staff & service
Beach area was unusable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kamisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and staff. Corrected any concerns we had, catered to every need, and ensured our vacation was fabulous.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natacha Krystina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what truly made our experience wonderful. Each person was attentive and kind with amazing personalities. This place is definitely a do over and can’t wait to experience it all again!
Stayed 7 nights in Jul 2025

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Staff especially professional and congenial. Food was varied and delicious. Music at main pool gets a little loud, but only during exercise hour. Beach off limits due to seaweed but otherwise a fabulous and relaxing week.
Stayed 7 nights in Jul 2025

6/10 Okay

jason

Travelled with group
Liked: Cleanliness, staff & service, amenities
Restaurant reservations are a nightmare
Stayed 3 nights in Jul 2025