citizenM Boston North Station

4.0 star property

Photo gallery for citizenM Boston North Station

Exterior
Interior
King Room Downtown View
Interior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • Massachusetts General Hospital
    ‪10 min walk‬
  • Boston Common
    ‪18 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

King Room Downtown View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Boston

With a stay at citizenM Boston North Station, you'll be centrally located in Boston, steps from TD Garden and 12 minutes by foot from Boston Harbor. .This hotel is 0.5 mi (0.8 km) from Museum of Science and 0.5 mi (0.8 km) from Massachusetts General Hospital.

What's nearby

  • TD Garden - 2 min walk - 0.2 km
  • Massachusetts General Hospital - 10 min walk - 0.9 km
  • Faneuil Hall Marketplace - 11 min walk - 1.0 km
  • New England Aquarium - 16 min walk - 1.4 km
  • Boston Common - 18 min walk - 1.5 km

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 7 min drive

Restaurants

  • ‪Hub Hall - ‬2 min walk
  • ‪City Winery - ‬5 min walk
  • ‪Big Night Live - ‬2 min walk
  • ‪Insight Club Lounge - ‬2 min walk
  • ‪The Greatest Bar - ‬1 min walk

About this property

citizenM Boston North Station

Central hotel with a restaurant connected to a shopping center in Boston
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 272 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Cable programming and iPads are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite with international cuisine at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2573 out of 3440 reviews
Rating 8 - Good. 533 out of 3440 reviews
Rating 6 - Okay. 185 out of 3440 reviews
Rating 4 - Poor. 75 out of 3440 reviews
Rating 2 - Terrible. 74 out of 3440 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly the best hotel my fiancé and I have ever stayed at !! Will 100% be back!
Stayed 1 night in Mar 2025

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room Review

We love staying at Citizen M, as the hotel is so convenient and is in walking distance of major attractions. One thing i do have yo comment on, was the cleanliness of the elevators and the entrance into the hotel. There were alot of spills in both locations along with trash. We came in and out of the hotel multiple times within a short period and noted that neither were attended to. Our rooms bathroom does need a bit of attention as the shower floor was "bubbling" and the sealants to the toilet was coming apart from the wall. The room was VERY warm even after adjusting the temperature.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice and in great condition. Staff are fantastic. Breakfast was "ok", too sugary. iPad that controls the room is a pain to use as it's so slow to navigate around.
Stayed 4 nights in Mar 2025

8/10 Good

MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Marleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The layout of the room was super cool! The attention to detail in designing the decor and vibe! We loved the iPad features! The cleanliness was on point and we loved the rooftop!
Stayed 2 nights in Mar 2025

10/10 Excellent

Devin

Stayed 2 nights in Mar 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST BOSTON HOTEL.

everything about our stay was amazing! we stayed for a whole week, from the second we got there until the second we left, the staff was just so amazing and made us feel like family! and the location is PERFECT for anyone visiting boston, especially for celtics games / anything near the TD garden! you just walk a couple steps to get to the td or the food hall ! everything is within walking distance or you can hop on the subway to get anywhere you need! every time we encountered any citizenm employees they were so awesome, always asked us about our day or remembered something from a convo we had the day before, which really made us feel like they cared! special s/o to sam & sophia for being our favorite workers to interact with! we will definitely stay here EVERY TIME we visit boston!
Stayed 6 nights in Mar 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall! The decor was modern and awesome, service was amazing and the room was very clean. The bar could use a wider selection of spirits, and the restaurant could use more menu options but I'd definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Persia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great stay at CitizenM. We spent less than 24 hours there — just as a pit stop close to the airport for our flight — but it had a great impact on us. I would definitely recommend this more to younger crowds. So comfortable, great area, great service, easy check in and out, 10/10 experience!!
Stayed 1 night in Mar 2025

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have appointments at Mass Gen every few months. It’s so convenient to take the train and just go upstairs and check in. It’s an easy walk to the hospital.
Stayed 1 night in Mar 2025

10/10 Excellent

Del

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and technology
Stayed 1 night in Mar 2025

10/10 Excellent

Autumn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hub and TD Garden are next door.
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible, I woke up with a ton of bug bites. They switched me rooms but not impressed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Edward, Isle of Palms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for sports, public transportation and walking. Cool, minimalist design.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice time very clean
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for an event at TD Garden and it was great. Will be staying again ! Felt safe, it was close to everything. The hotel closed the doors after event so there is no randoms in the lobby which I loved ! It was very clean, modern the aesthetic is unbelievable!
Stayed 1 night in Mar 2025