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Sheraton Maui Resort & Spa

4.0 star property

Photo gallery for Sheraton Maui Resort & Spa

5 restaurants, breakfast served
Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
View from room
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Hot tub

Explore the area

View map
2605 Kaanapali Pkwy, Lahaina, HI, 96761
  • Place, Kaanapali Beach
    ‪2 min walk‬
  • Place, Whalers Village
    ‪7 min walk‬
  • Place, Black Rock
  • Airport, Kahului, HI (OGG)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed, Resort View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Resort View

9.0 out of 10
Wonderful
(21 reviews)
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Resort View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Resort View

9.0 out of 10
Wonderful
(14 reviews)
  • 32 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Partial Ocean View

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(39 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

View from room

Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Manoa Oceanfront King

1 bedroom, in-room safe, desk, blackout curtains

Manoa Oceanfront King

9.2 out of 10
Wonderful
(11 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Manoa Oceanfront 2 Double

1 bedroom, in-room safe, desk, blackout curtains

Manoa Oceanfront 2 Double

8.0 out of 10
Very good
(4 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Moana Oceanfront 1 Bedroom Suite King

Moana Oceanfront 1 Bedroom Suite King

Moana Oceanfront 1 Bedroom Suite King

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall bed Ocean View

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall bed Ocean View | Living room

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall bed Ocean View

  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall Bed Ocean View

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall Bed Ocean View | Living room

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall Bed Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Double Murphy Bed OR 1 King Bed and 1 Double Murphy Bed

View all photos for Ohana Suite Ocean View 1 King + Murphy/Wall bed

Ohana Suite Ocean View 1 King + Murphy/Wall bed | Living room

Ohana Suite Ocean View 1 King + Murphy/Wall bed

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for 1 Bedroom Suite Ocean View 1 King or 2 Double

1 Bedroom Suite Ocean View 1 King or 2 Double | Living room

1 Bedroom Suite Ocean View 1 King or 2 Double

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront

  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ali'i Presidential 1 Bedroom Suite, Black Rock View, Oceanfront King

Ali'i Presidential 1 Bedroom Suite, Black Rock View, Oceanfront King

Ali'i Presidential 1 Bedroom Suite, Black Rock View, Oceanfront King

  • 149 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Lanai 1 King or 2 Double

Premium Lanai 1 King or 2 Double

Premium Lanai 1 King or 2 Double

  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Oceanfront)

Suite, 1 Bedroom, Non Smoking (Oceanfront) | Living room

Suite, 1 Bedroom, Non Smoking (Oceanfront)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront)

Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront) | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bathtub Grab Bars, Resort View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Bathtub Grab Bars, Resort View (Mobility Accessible)

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bathtub Grab Bars, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Bathtub Grab Bars, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub Grab Bars, Ocean View (Mobility Accessible)

View from room

Room, 2 Double Beds, Bathtub Grab Bars, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Resort View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Hearing Accessible, Resort View

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Partial Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Hearing Accessible, Partial Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Hearing Accessible, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Resort View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Hearing Accessible, Resort View

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Roll-in Shower, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Roll-in Shower, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Moana Oceanfront Lanai 2 Double

1 bedroom, in-room safe, desk, blackout curtains

Moana Oceanfront Lanai 2 Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Moana Oceanfront Lanai King

1 bedroom, in-room safe, desk, blackout curtains

Moana Oceanfront Lanai King

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room
OUTRIGGER Kaanapali Beach Resort
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,425 reviews
The price is NZ$592
includes taxes & fees
28 Nov - 29 Nov
OUTRIGGER Kaanapali Beach Resort

About the area

Kaanapali

With a stay at Sheraton Maui Resort & Spa in Kaanapali, you'll be on the beach, a 3-minute walk from Kaanapali Beach and 12 minutes by foot from Whalers Village. .This beach resort is 7 mi (11.2 km) from Napili Bay and 0.3 mi (0.4 km) from May's Beach.
View more Resorts in KaanapaliOpens in a new window

What's nearby

  • Kaanapali Beach - 2 min walk - 0.2 km
  • Whalers Village - 7 min walk - 0.6 km
  • Kaanapali Kai Course at Kaanapali Golf Resort - 15 min walk - 1.3 km
  • Kaanapali Golf Courses - 15 min walk - 1.3 km
  • Kahekili Beach - 2 min drive - 2.3 km

Getting around

  • Kahului Airport (OGG) - 52 min drive

Restaurants

  • ‪Monkeypod Kitchen - ‬10 min walk
  • ‪Leilani's on the Beach - ‬10 min walk
  • ‪Hula Grill Kaanapali - ‬10 min walk
  • ‪Island Vintage Coffee - ‬12 min walk
  • ‪Maui Brewing Company Ka‘anapali - ‬8 min walk

About this property

Sheraton Maui Resort & Spa

Family fun on the beach, with outdoor pool, near Whalers Village
Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to lanais. 50-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a lazy river, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 508 air-conditioned rooms featuring LCD televisions. Rooms have private lanais. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a lazy river. Additional features at this resort include concierge services, gift shops/newsstands, and wedding services.
Grab a bite at Teppan-yaki Dan, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Kaanapali? This resort has 42307 square feet (3930 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Teppan-yaki Dan - This restaurant serves dinner only. Reservations are required.
The Sandbar - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Open daily.
Cliff Dive Grill - This beach restaurant serves lunch and dinner. Open daily.
Mai Tai Bar - Overlooking the ocean and pool, this bar serves lunch only. Open daily.
Coral Reef - This restaurant serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 39 per night)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cliff Dive Grill
  • Coral Reef
  • Mai Tai Bar
  • Teppan-yaki Dan
  • The Sandbar

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 42,307 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 39 per night (in/out privileges)
  • Covered valet parking fee: USD 49 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Reviews

Sheraton Maui Resort & Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 574 out of 1006 reviews
Rating 8 - Good. 243 out of 1006 reviews
Rating 6 - Okay. 109 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

Reviews

10/10 Excellent

Zachery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast excellent, great views and amenities, fantastic location, tremendous expedia upgrades
Stayed 7 nights in Jul 2025

10/10 Excellent

Liston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, five stars in every manner. Will be our go to on Maui every time we visit
Stayed 5 nights in Jul 2025

10/10 Excellent

Gurpreet Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. This is my second time staying here and definitely didn’t not disappoint. Staff was friendly and environment was great
Stayed 6 nights in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Resort. lots of fees

Hotel was beautiful, room overlooking the beach/ocean/pool and grounds. Great pool, beach bar was excellent, location to a mall and other restaurants was a 5 minute walk, staff were so friendly. The only thing that was a little deceiving were the myriad of charges, several tax fees, the resort fee, parking fee, so many fees it was hard to figure out what we owed.
Stayed 6 nights in Jul 2025

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, we will be returning!
Stayed 7 nights in Jun 2025

10/10 Excellent

Jill

Stayed 5 nights in Jul 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Avraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in perfect location
Stayed 4 nights in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room could use a little refurbishing especially the carpets. Outdated but functional bathroom facilities but overall OK fantastic location in Kaanapali. And the black rock with fantastic snorkeling overall very good.
Stayed 7 nights in Jul 2025

8/10 Good

Laura

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our initial room was in poor condition. The bathroom door wouldn’t close, cabinets were worn down, and there was garbage in the planters off the balcony. The hotel moved us to a family suite and we had to agree to pay the additional $390 a night charge. We did it as the original room was so bad and we figured we’d be happier in a larger room which we were. The property is beautiful, the pool was perfect, and proximity to beach excellent. They do need to take better care of cleaning up garbage and plates around the property, especially the pool area and maintaining the rooms.
Stayed 9 nights in Jul 2025

10/10 Excellent

Maria Maggie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will visit the Sheraton again. I loved being right on the beach. The hotel was clean, staff was nice and I felt safe there. On top of that, the property was beautiful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Leticia

Stayed 6 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Stayed 6 nights in Jul 2025

8/10 Good

Roy Mike

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property next to a beautiful beach, fantastic service from staff. The only complaint was the A/C would not cool the room down, making sleep uncomfortable due to it being warm and humid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Noah

Stayed 10 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is fantastic and pool and beach situation is hard to beat. Convenient to restaurants and shops at Whalers Village. Good service and room layout. Small downside is the outsourced towel operation at the pool - closes at 5 even though the pool is open until 8. And then the pool area isn’t cleaned up until the outsourced company comes back on duty in the AM. But that’s a fairly small complaint overall. Would definitely stay again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Estrella Fransica

Stayed 2 nights in May 2025

10/10 Excellent

Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 9 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Jayoti

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Amazing in kannapalli

Amazing location - cannot beat it in kanapalli .. near black rock beach water turtles amazing — way bette than Westin or others I was looking at location wise .. away from Whaler village chaos but walkable to it - so best of all .. location waist … but bar food and drinks not that great and rooms very old .. carpets and furniture old - had beautiful view from balcony so did not matter the room - old style very nice people .. I am glad I was there and not near Westin or whalers …
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Stayed 8 nights in Jun 2025

10/10 Excellent

nedal

Stayed 7 nights in Jun 2025

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was just alright. Expected more from a Sheraton property but the rooms were dated and the bathtub/shower was tiny. Overall whole bathroom was tiny. You couldn’t sit on toilet without your knees hitting the toilet paper holder. Was a very average experience. Property is nice. Beach was great. Dinner restaurant selection on property was limited and they stop giving out towels for the pool/beach and start closing bars early in the afternoon. Will stay at Westin next time.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lito

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and stay there again.
Stayed 6 nights in Jun 2025