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Sheraton Maui Resort & Spa

4.0 star property

Photo gallery for Sheraton Maui Resort & Spa

Meeting facility
In-room safe, desk, blackout curtains, iron/ironing board
View from property
5 restaurants, breakfast served
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Hot tub
  • 24/7 front desk

Explore the area

Map
2605 Kaanapali Pkwy, Lahaina, HI, 96761
  • Kaanapali Beach
    ‪3 min walk‬
  • Black Rock
    ‪9 min walk‬
  • Whalers Village
    ‪12 min walk‬
  • Kahului, HI (OGG)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront)

Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront) | Beach

Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Lanai (Oceanfront)

Room, 1 King Bed, Non Smoking, Lanai (Oceanfront)

Room, 1 King Bed, Non Smoking, Lanai (Oceanfront)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lanai (Oceanfront)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking, Lanai (Oceanfront)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Oceanfront)

Room, 1 King Bed, Non Smoking (Oceanfront)

Room, 1 King Bed, Non Smoking (Oceanfront)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Oceanfront)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Oceanfront)

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (Moana Oceanfront)

Room, 1 King Bed, Non Smoking, Oceanfront (Moana Oceanfront)

Room, 1 King Bed, Non Smoking, Oceanfront (Moana Oceanfront)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront (Moana Oceanfront)

Room, 2 Double Beds, Non Smoking, Oceanfront (Moana Oceanfront)

Room, 2 Double Beds, Non Smoking, Oceanfront (Moana Oceanfront)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront (Moana Oceanfront)

Suite, 1 Bedroom, Non Smoking, Oceanfront (Moana Oceanfront)

Suite, 1 Bedroom, Non Smoking, Oceanfront (Moana Oceanfront)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Ocean View (Lanai)

Suite, 1 Double Bed, Non Smoking, Ocean View (Lanai)

Suite, 1 Double Bed, Non Smoking, Ocean View (Lanai)

  • 62 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Oaha Doubles)

Suite, 2 Double Beds, Non Smoking (Oaha Doubles) | Living room

Suite, 2 Double Beds, Non Smoking (Oaha Doubles)

  • 62 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Resort View

  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking, Resort View

  • 32 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Non Smoking, Lanai

Premium Room, Non Smoking, Lanai

Premium Room, Non Smoking, Lanai

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Ohana King)

Suite, 1 King Bed, Non Smoking (Ohana King) | Living room

Suite, 1 King Bed, Non Smoking (Ohana King)

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • 149 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Oceanfront)

Suite, 1 Bedroom, Non Smoking (Oceanfront)

Suite, 1 Bedroom, Non Smoking (Oceanfront)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Resort View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Resort View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Resort View (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Partial Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About the area

Kaanapali

With a stay at Sheraton Maui Resort & Spa in Kaanapali, you'll be on the beach, a 3-minute walk from Kaanapali Beach and 9 minutes by foot from Black Rock. .This beach resort is 0.6 mi (1 km) from Whalers Village and 7 mi (11.2 km) from Napili Bay.
View more Resorts in KaanapaliOpens in a new window

What's nearby

  • Kaanapali Beach - 3 min walk - 0.3 km
  • Black Rock - 9 min walk - 0.8 km
  • Whalers Village - 12 min walk - 1.0 km
  • Kaanapali Golf Courses - 16 min walk - 1.4 km
  • Kaanapali Kai Course at Kaanapali Golf Resort - 17 min walk - 1.5 km

Getting around

  • Kahului Airport (OGG) - 52 min drive

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬12 min walk
  • ‪Leilani's on the Beach - ‬11 min walk
  • ‪Hula Grill Kaanapali - ‬10 min walk
  • ‪Island Vintage Coffee - ‬10 min walk
  • ‪Häagen-Dazs - ‬9 min walk

About this property

Sheraton Maui Resort & Spa

Family fun on the beach, with outdoor pool, near Black Rock
Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to lanais. 50-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a lazy river, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 508 air-conditioned rooms featuring LCD televisions. Rooms have private lanais. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a lazy river. Additional features at this resort include concierge services, gift shops/newsstands, and wedding services.
Grab a bite at Teppan-yaki Dan, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Kaanapali? This resort has 42307 square feet (3930 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Teppan-yaki Dan - This restaurant serves dinner only. Reservations are required.
The Sandbar - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Open daily.
Cliff Dive Grill - This beach restaurant serves lunch and dinner. Open daily.
Mai Tai Bar - Overlooking the ocean and pool, this bar serves lunch only. Open daily.
Coral Reef - This restaurant serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 39 per night)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cliff Dive Grill
  • Coral Reef
  • Mai Tai Bar
  • Teppan-yaki Dan
  • The Sandbar

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Foosball table
  • Full-service spa
  • Games
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 42,307 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 39 per night (in/out privileges)
  • Covered valet parking fee: USD 49 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Sheraton Maui Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 132 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 51 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 7 nights in Jan 2025

10/10 Excellent

Timothy Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. Limited food options on resort. Room was good. Had a nice view. Very much enjoyed the Luau. Would recommend buying a package with free breakfast (we did not). Breakfast buffet is $42 per person each day. A package deal would probably have been cheaper.
Stayed 7 nights in Jan 2025

10/10 Excellent

Patrik

Travelled with partner
Liked: Staff & service, property conditions & facilities
An amazing resort. A trip that my soul needs. Complete harmony with nature.
Stayed 4 nights in Jan 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pools friendly helpful staff…there were alot of extra added on expenses and the food and drinks at the hotel were very expensive
Stayed 7 nights in Jan 2025

8/10 Good

karen

Stayed 3 nights in Jan 2025

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the same place we stayed when we got married in Maui in January 2000. We returned this year to celebrate our 25th anniversary and very much enjoyed our stay. Only downside - we booked Teppan-Yaki Dan for our anniversary dinner - the same as we did for our wedding - only to find that the venue was quite remarkably different than it was back then… a smaller space tucked out of the way. The food was still outstanding and we enjoyed it very much, though we were disappointed that tuna sashimi was no longer on offer - something we especially remembered from our time there so long ago. Understandably, things change in 25 years and all told it was a fantastic experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel, beautiful water views
Stayed 4 nights in Jan 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Property conditions & facilities
We enjoyed our stay very much!! Mark at the front desk was amazing & very kind. The resort looked so beautiful. Would love to see more healthy options on menu or even a larger choice to choose from. Our room was amazing & our view incredible. We will be back
Stayed 9 nights in Jan 2025

2/10 Terrible

Gustavo, saint paul

Stayed 5 nights in Dec 2024

10/10 Excellent

Anthony S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton is a very well kept property. The staff is very friendly and prompt. The Luau is fantastic! If you have a vehicle while staying at the Sheraton, be aware of the Luau nights. Valet gets super busy, so you are better off self parking. This is a resort, so there are a lot of kids here. We stayed from Dec 26 to Jan 2 so during a peak vacation time for families.
Stayed 7 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice resort

Beautiful location look across to Lanai. Rock jumps were lots of fun! Pool is very nice.
Stayed 5 nights in Dec 2024

8/10 Good

AVIV

Liked: Staff & service, property conditions & facilities
GOOD
Stayed 7 nights in Dec 2024

10/10 Excellent

Dingding

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay at Sheraton again if visiting Maui, best view at ocean front rooms. Staffs are very friendly. Easy access to the beach. Will be better if there are more restaurants choices in the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Francisco

Stayed 7 nights in Dec 2024

10/10 Excellent

Clara

Stayed 4 nights in Dec 2024

10/10 Excellent

Abhisek

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is too good especially spacious rooms, breakfast and beach access
Stayed 5 nights in Dec 2024

8/10 Good

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was clean and the front desk staff were helpful. I would like to see more dining options and more activities and amenities. The game room was closed during our stay and the tennis and pickleball was never available. There were many people from outside using pools and pool chairs so the pools were always crowded !!!
Stayed 5 nights in Dec 2024

4/10 Poor

Janie

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was excellent, it could be much cleaner. Some staff have poor attitude and not as accommodating. Always looking for extra money.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kimberly

Stayed 5 nights in Sep 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Dec 2024

6/10 Okay

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and Ocean Front room based on the photo off the Expedia AND THE SHERATON website. It shows a view directly over the beach. Despite multiple inquiries and dissatisfaction, (and a variety of unsatisfactory answers) I was placed in an Ocean View room, located behind cabanas, the pool, and the beach bar. The $40/day “Resort Fee” had no impact on the $100/day fees for umbrellas and beach chairs or expensive snorkeling equipment. The Happy Hour music from the beach bar was too loud.
Stayed 6 nights in Dec 2024

10/10 Excellent

Christina

Stayed 2 nights in Nov 2024